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Hearing Case Manager Jobs (NOW HIRING)

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$75K - $99K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Chicago, IL · On-site

$20.50 - $26.50/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Austin, TX

$62K - $81K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Philadelphia, PA · On-site

$59K - $77K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Philadelphia, PA · On-site

$59K - $77K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Austin, TX

$19.75 - $25.50/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$75K - $99K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Boston, MA · On-site

$68K - $89K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Boston, MA · On-site

$68K - $89K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

JAMS, Inc.

Case Manager

Chicago, IL · On-site

$64K - $84K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Schedules and coordinates hearings, conference calls, and other case-related activities to meet ...

The Ole Home Place

Case Manager

Columbia, KY · On-site

$17.25 - $22/hr

... hear from you! What you'll bring: * RN * One of the following educational backgrounds and ... Case management or related human services experience. * Paid professional experience with aging and ...

The Ole Home Place

Case Manager

Murray, KY · On-site

$16.50 - $21.25/hr

... hear from you! What you'll bring: * RN * One of the following educational backgrounds and ... Case management or related human services experience. * Paid professional experience with aging and ...

The Ole Home Place

Case Manager

Paducah, KY · On-site

$19.50 - $25.25/hr

... hear from you! Relevant fields of study often include: Rehabilitation, Nursing, Counseling ... Case management or related human services experience. * Paid professional experience with aging and ...

Lutheran Social Services

Case Manager

Gladstone, MI

$23/hr

Case Manager - Superior Futures for Youth (Michigan) Lutheran Social Services of Wisconsin & Upper ... Participate in court proceedings or hearings as required * Promote program services and accept ...

Boohoff Law P.A.

Case Manager

Brandon, FL

$18.25 - $23.25/hr

Position: Full-Time Personal Injury Case Manager. Are you passionate about helping people and ... hear from you. Apply today and take the next step in your career with Boohoff Law!

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Hearing Case Manager information

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How much do hearing case manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hearing case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a Hearing Case Manager?

A Hearing Case Manager is a professional who coordinates and manages the administrative and procedural aspects of hearings, often within legal, healthcare, or government settings. They ensure that all parties are notified, documents are prepared, and deadlines are met throughout the hearing process. Their role includes acting as a liaison between clients, attorneys, judges, or other stakeholders to facilitate an efficient and fair hearing. Hearing Case Managers play a crucial part in maintaining order and ensuring that hearings proceed smoothly and according to regulations.

What are the key skills and qualifications needed to thrive as a Hearing Case Manager, and why are they important?

To thrive as a Hearing Case Manager, you need strong knowledge of case management principles, legal or healthcare procedures, and typically a relevant degree such as in social work, nursing, or a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is often required. Excellent organizational skills, attention to detail, empathy, and effective communication are critical soft skills in this role. These competencies ensure accurate case handling, effective client advocacy, and smooth coordination between parties involved in hearings.

What are some common challenges a Hearing Case Manager might face when coordinating between clients and legal professionals?

Hearing Case Managers often encounter challenges in balancing the needs of clients with the requirements and timelines of legal professionals and agencies. Managing sensitive information, ensuring clear communication among all parties, and maintaining strict deadlines for hearing schedules can be demanding. Additionally, each case may involve unique complexities or unanticipated developments, requiring adaptability and strong organizational skills. Building rapport with clients while maintaining professionalism is also critical for success in this role.
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Hearing Case Manager jobs near you
Case Manager

Case Manager

JAMS, Inc.

San Francisco, CA • On-site

$75K - $99K/yr

Full-time

Posted 12 days ago

Job description

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

 

A Brief Overview

The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and experiences. The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR") process.


What you will do

  • Manages case files, maintains accurate records and ensures that all case-related documents are up to date.
  • Prepares and distributes panelist lists in response to arbitration filings or client requests, in partnership with local management, the Arbitration Practice Team, and ADRC, ADRS, and SCM colleagues.
  • Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs.
  • Provides exceptional client service by responding promptly to general inquiries and website information requests.
  • Supports their assigned panelists with basic administrative tasks related to their ADR practices; ensures timely follow-up on case-related actions.
  • Monitors case timeliness and deadlines; ensures all milestones are met.
  • Communicates effectively with clients, panelists, and team members to resolve basic questions or issues that arise during the case lifecycle.
  • Engages in learning opportunities to expand knowledge in the company’s processes and tools to become proficient in case management systems and workflows.
  • Builds foundational knowledge of ADR practices and procedures through training and hands-on experience.
  • Other duties as assigned within similar scope.

  • Bachelor's Degree in Business, Operations, Management, or related field. (Preferred)
  • 2-4 years of working in case management. (Required)
  • 2-4 years of working in legal and client service role. (Required)
  • 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position. (Required)
  • Proficiency in all ADR processes and procedures including mediation, arbitration and court reference matters. (Required proficiency)
  • Knowledge of Panelists’ proficiency, practice areas and preferences in the local Resolution Center (RC). (Preferred proficiency)
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)
  • Written and verbal communication skills. (Required proficiency)
  • Emotional intelligence and adaptability under pressure. (Required proficiency)
  • Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)

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