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Healthy Back Institute Jobs (NOW HIRING)

Mission Hospital

Call Center Agent

Plano, TX · On-site

$14.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TBI is an Equal Opportunity Employer Benefits Texas Back Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and ...

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What are some common challenges faced by team members at the Healthy Back Institute, and how can new hires best prepare for them?

Team members at the Healthy Back Institute often work in a fast-paced environment that requires balancing customer support, product knowledge, and cross-department collaboration. New hires may find it challenging to quickly learn about the wide range of health solutions offered and to provide empathetic, informed guidance to customers. To prepare, it’s beneficial to familiarize yourself with holistic health concepts, develop strong communication skills, and be adaptable to shifting priorities. Proactively seeking mentorship and engaging with ongoing training resources will also help you integrate smoothly into the team.

What is the difference between Healthy Back Institute vs Chiropractor?

AspectHealthy Back InstituteChiropractor
CredentialsHealth educators, wellness coaches, certified in back pain relief methodsLicensed Doctor of Chiropractic (DC) with state licensing
Work EnvironmentOnline platforms, wellness centers, educational settingsPrivate clinics, hospitals, chiropractic offices
Industry UsageHealth and wellness industry, alternative medicine educationHealthcare industry, manual therapy and spinal adjustments
Common Search/ComparisonFocuses on education and self-help programsFocuses on clinical diagnosis and treatment

The Healthy Back Institute primarily offers educational resources and wellness programs aimed at self-care and pain management, whereas chiropractors are licensed healthcare professionals providing hands-on spinal adjustments and clinical treatment. Both roles contribute to back health but serve different functions within the industry.

What is the Healthy Back Institute?

The Healthy Back Institute is a health and wellness company that specializes in providing resources, products, and educational materials to help people manage and relieve back pain. Founded in 2003, the institute offers solutions such as nutritional supplements, pain relief creams, exercise programs, and informational guides. Their approach combines natural remedies and lifestyle changes to address the root causes of back pain, aiming to empower individuals to live pain-free lives.

What are the key skills and qualifications needed to thrive as a health coach at the Healthy Back Institute?

To thrive as a Health Coach at the Healthy Back Institute, you need a background in health sciences, nutrition, or wellness coaching, often supported by relevant certifications such as ACE or NASM. Familiarity with digital health platforms, CRM systems, and wellness tracking tools is typically required. Excellent interpersonal communication, motivational skills, and empathy help you build trust and guide clients effectively. These skills are crucial for delivering personalized support, fostering client engagement, and promoting long-term health outcomes.
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Healthy Back Institute jobs near you
Infographic showing various Healthy Back Institute job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Medical Back Office Assistant - Dermatology

Skin and Cancer Institute

Pahrump, NV • On-site

$18.50 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position

  • Work Location: 1470 E. Calvada Blvd. Ste. 600, Pahrump, NV 89048
  • Work Category: On-site, Full-time, Non-exempt

The Back Office Medical Assistant plays a vital role in supporting clinical operations by assisting providers with patient care, performing clinical procedures, and maintaining accurate medical records. This position ensures smooth patient flow, adheres to compliance standards, and contributes to a positive patient experience.

WHAT YOU'LL DO:

Clinical Responsibilities

  • Provides high-quality customer service and adheres to quality control standards
  • Coordinates patient care per physician instructions and company policies
  • Escorts patients to exam rooms per company protocol
  • Prepares patients for exams by taking histories and explaining procedures
  • Conducts and documents patient intake
  • Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments)
  • using sterile techniques
  • Supports routine lab tests (e.g., skin scrapings, swabs)
  • Apply topical treatments or dressings under provider supervision
  • Captures clinical photos for documentation and comparison
  • Accurately documents patient care in medical records promptly
  • Send prescriptions during visits and verify accuracy with provider
  • Sterilizes instruments and keeps exam rooms clean by safety standards
  • Uploads and maintains pathology, AK, MOHS, and FBX logs
  • Verifies pathology log details (patient info, diagnosis, site, lab routing)
  • Keeps cancer logs current and accurate
  • Stocks rooms, monitors supplies, and alerts managers when low
  • Maintains strict patient confidentiality
  • Performs additional patient care tasks to support providers

Patient Education & Support

  • Asking every patient for a google review.
  • Educate patients on skin care routines, including post-procedure care and sunscreen use.
  • Explain treatment plans and follow-up instructions to help patients understand their care journey.
  • Provide compassionate support for patients dealing with chronic skin conditions or cancer.

Administrative Responsibilities

  • Greetings and checks in patients, verifying personal and medical details
  • Collecting all pertinent information at check in (MIPS Questionnaire)
  • Updating the PA log, ensure codes are entered correctly.
  • Checks prescriptions throughout the day — verify, highlight, and confirm accuracy
  • Schedules appointments and manages follow-up and procedure calendars
  • Handles calls, messages, Klaras, Tandem, and responds to inquiries including medication refills and general questions
  • Makes timely outbound calls as needed
  • Processes prior authorizations and communicates with insurance providers
  • Orders and organizes medical supplies to maintain inventory levels
  • Attends meetings and completes assigned trainings timely

WHAT WE'RE LOOKING FOR:

Required Skills / Abilities

  • Demonstrates strong clinical skills with sharp attention to detail
  • Communicates effectively and builds rapport with patients and team members
  • Proficient in EHR systems and Microsoft Office Suite
  • Handles sensitive patient concerns with professionalism and discretion
  • Prepares and administers injections (Kenalog, Lidocaine, Epinephrine)
  • Assists in minor surgical procedures and wound care using sterile techniques
  • Adheres to infection control and safety protocols
  • Understands and comply with HIPAA regulations and patient confidentiality
  • Practices universal precautions consistently
  • Collects and processes lab specimens accurately
  • In-depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in-patient instruction
  • Multitasks efficiently in fast-paced clinical settings

Education & Experience

  • High school diploma or equivalent required.
  • Completion of an accredited Medical Assistant program is a plus.
  • Certification (CMA, RMA, or equivalent) preferred.
  • 1–2 years of clinical experience in a medical office preferred.

EQUIPMENT & SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:

  • Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostics


What We Offer:

  • Competitive salary and benefits
  • Health, dental, vision, and ancillary insurance options
  • 401K retirement savings
  • Paid time off
  • Professional development opportunities
  • Supportive and fair work environment


� Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to careers@skinusa.com. We can't wait to meet you!

#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring