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Healthcare Receptionist Jobs in Raleigh, NC (NOW HIRING)

Medical Receptionist

Raleigh, NC · On-site

$15 - $20/hr

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year ...

Veterinary Receptionist

Chapel Hill, NC · On-site

$12.75 - $15.25/hr

Provide clients with information about pet care, vaccinations, and other services offered by the ... health emergency leave in accordance with the requirements of Colorado's Healthy Families and ...

Medical Receptionist - Garner

Garner, NC

$14.75 - $17.75/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Medical Receptionist - Garner

Garner, NC · On-site

$14.75 - $17.75/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

You'll be the welcoming face of the practice The ideal candidate is friendly, detail-oriented, reliable, and thrives in a fast-paced healthcare environment. No prior experience is required - we're ...

Receptionist

Garner, NC · On-site

$12 - $14/hr

Join a team where compassion meets excellence - we're dedicated to delivering heartfelt care and ... Health Savings Account available with employer contribution. * 401K through Fidelity * Employer ...

Medical Receptionist - SW Durham

Durham, NC

$16 - $19.25/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Medical Receptionist - SW Durham

Durham, NC · On-site

$16 - $19.25/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Medical Receptionist - SW Durham

Durham, NC · On-site

$16 - $19.25/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Medical Receptionist - SW Durham

Durham, NC · On-site

$16 - $19.25/hr

As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional ...

Showing results 21-40

Healthcare Receptionist information

See Raleigh, NC salary details

$10

$17

$22

How much do healthcare receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for healthcare receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is a healthcare receptionist?

Healthcare receptionists are administrative professionals who serve as the first point of contact for patients and visitors at medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, answering phone calls, and managing patient records. Healthcare receptionists play a crucial role in ensuring the smooth operation of a healthcare facility by handling administrative tasks and providing excellent customer service. Their work helps maintain an organized and welcoming environment for both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a healthcare receptionist?

To thrive as a Healthcare Receptionist, you need strong organizational and administrative skills, familiarity with medical terminology, and usually a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and office equipment is commonly required. Exceptional customer service, multitasking abilities, and effective communication set top candidates apart. These skills ensure efficient front-desk operations, positive patient experiences, and accurate record management in healthcare settings.

What are some common challenges healthcare receptionists face when managing patient appointments and how can they be addressed?

Healthcare Receptionists often encounter challenges such as handling high call volumes, managing last-minute appointment changes, and ensuring accurate patient information. To address these, it’s important to stay organized, use scheduling software effectively, and communicate clearly with both patients and medical staff. Developing strong multitasking skills and maintaining a calm, professional demeanor during busy periods can also make the role more manageable and rewarding.

What is the difference between Healthcare Receptionist vs Medical Secretary?

AspectHealthcare ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesAdministrative offices within healthcare facilities
Job DutiesGreeting patients, scheduling appointments, answering phonesManaging medical records, billing, correspondence, and appointment coordination
Employer & Industry UsageCommonly employed in clinics, hospitals, outpatient centersFound in healthcare practices, hospitals, and medical offices

While both roles support healthcare operations, the Healthcare Receptionist primarily handles patient interactions and front desk duties, whereas the Medical Secretary focuses on administrative tasks like record management and billing. Both roles are essential for smooth healthcare facility operations and often overlap in skills and work environment.

What do I need to become a healthcare receptionist?

To become a healthcare receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical record systems. Some employers may prefer previous experience in customer service or healthcare settings, and certifications such as CPR or medical office administration can be beneficial.

What cities near Raleigh, NC are hiring for Healthcare Receptionist jobs?

Cities near Raleigh, NC with the most Healthcare Receptionist job openings:

Infographic showing various Healthcare Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, and 14% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Medical Receptionist

American Family Care

Raleigh, NC • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Benefits/Perks
  • Great small business work environment
  • Flexible scheduling
  • Paid time off
  • Additional Perks!

Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned

Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $15.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer

American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US