Health Records Clerk Jobs (NOW HIRING)

Who We Are

PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

Benefits

• 401(k) 
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Under the supervision of the Health Records Supervisor, the Health Records Clerk is responsible for the quality and accuracy of the participants health record by ensuring that record for services, both internal and external, are received and uploaded timely and efficiently. The Health Records Clerk works closely with clinic, scheduling and intake departments. Also collaborates daily with the interdisciplinary teams and outside providers for efficient coordination of care of our participants. The Health Records Clerk also responds to requests for medical records and performs clerical duties.  

Duties include, but are not limited to:

• Prepares charts for new participants in collaboration with intake department. Ensures that all past medical history is received and ready for review by initial assessment.
• Scans documents into participants record daily.
• Maintains participant records by collecting; test results, specialty consults, procedure results, radiology results, dialysis flowsheets, skill nursing summary’s and hospital summary’s, and other relevant medical data.
• Collaborates with the interdisciplinary team in participant care planning.
• Monitors outside scheduled appointments daily, collects appointment information and updates the specialty order accordingly.
• Routes notes to ordering provider for review and care coordination,
• Review and maintains the scheduled orders in queue by providing follow-up and documenting updates. 
• Adhering to professional standards, IIH policies and procedures, federal, state, and local requirements.
• Enhance health records credibility and the reputation of IIH by accepting ownership for accomplishing new and different requests.
• Provide recommendations for opportunities of growth in the health records department.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Knowledge, Skills and Abilities 

• Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook). 
• Knowledge of electronic health records systems.
• Knowledge of general office procedures, equipment and filing systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to quickly learn department policies, procedures, goals, and services.
• Skill: Attention to detail and accuracy.
• Ability to change priorities regularly.
• Ability to cope with mental and emotional stress related to the position.   
• Function independently, have flexibility, and personal integrity. 
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and department heads. 

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and airconditioned environment.

• Minimum of one (1) year experience in Health Records required
• Minimum of one (1) year of documented experience working with a frail or elderly population required.

• High school graduate or equivalent.   
• Medical Assistant Certification preferred.
• Medical Terminology certificate preferred
• Current Driver’s License in the State of California
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Core Values

• CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants. 
• COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
• CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow. 
• COMMUNITY that fosters connection, belonging, and support for participants and their families.
• COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.