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Health Program Representative Ii Jobs (NOW HIRING)

hillman

Customer Service Rep II

Phoenix, AZ

$16 - $21.50/hr

Job Summary - Customer Service Rep II Performs the regular functions of a Customer Service Rep, ... Employees are expected and encouraged to participate in safety and health program activities ...

hillman

Customer Service Rep II

Phoenix, AZ

$16 - $21.50/hr

Job Summary - Customer Service Rep II Performs the regular functions of a Customer Service Rep, ... Employees are expected and encouraged to participate in safety and health program activities ...

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All JobsHealth Program Representative Ii Jobs

Health Program Representative Ii information

See salary details

$24.5K

$44.2K

$77K

How much do health program representative ii jobs pay per year?

As of Jul 21, 2026, the average yearly pay for health program representative ii in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Health Program Representative Ii vs Health Program Coordinator?

AspectHealth Program Representative IiHealth Program Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certification in health education or related fieldsHigh school diploma; often prefers additional certifications or experience in health program management
Work EnvironmentCommunity health settings, clinics, or government agenciesHealthcare facilities, community organizations, or public health departments
Employer & Industry UsagePublic health agencies, non-profits, healthcare providersPublic health departments, hospitals, community health programs
Common Search & ComparisonYesYes

The main difference between a Health Program Representative Ii and a Health Program Coordinator lies in their scope of responsibilities. The Representative Ii typically handles outreach, data collection, and client interaction, while the Coordinator manages program planning, implementation, and team coordination. Both roles require similar credentials and work in comparable environments, but the Coordinator often has more oversight and project management duties.

What are Health Program Representative II positions?

Health Program Representative II positions are roles typically found in public health departments or health organizations where individuals coordinate, monitor, and evaluate health programs and services. They may be responsible for public outreach, providing information about health resources, and assisting with policy implementation. These professionals often serve as a liaison between the organization and the community, ensuring programs meet public health needs. The role usually requires knowledge of health regulations, program management, and strong communication skills. Advancement to this level usually requires experience in lower-level health program roles or related fields.

What are the key skills and qualifications needed to thrive as a Health Program Representative II, and why are they important?

A Health Program Representative II typically requires a solid understanding of public health principles, program administration, and relevant regulations, often backed by a bachelor's degree in health or a related field. Familiarity with data management systems, case management software, and reporting tools is essential for tracking program outcomes and ensuring compliance. Strong communication, organizational, and problem-solving skills help build relationships with clients and stakeholders while managing multiple tasks efficiently. These competencies are vital for effectively coordinating health programs, meeting regulatory requirements, and achieving positive public health outcomes.

What are some common challenges faced by a Health Program Representative II, and how can they be effectively managed?

Health Program Representatives II often navigate complex regulatory requirements, diverse client needs, and frequent policy updates. A common challenge is balancing administrative responsibilities with direct client interactions, especially when working with sensitive health information or populations with unique barriers to care. Effective time management, strong communication skills, and ongoing training in policy changes can help manage these challenges. Additionally, collaborating closely with interdisciplinary teams ensures coordinated service delivery and enhances problem-solving capabilities.
What job categories do people searching Health Program Representative Ii jobs look for? The top searched job categories for Health Program Representative Ii jobs are:
Health Program Representative Ii jobs near you
Infographic showing various Health Program Representative Ii job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Customer Service Rep II

Customer Service Rep II

hillman

Phoenix, AZ

$16 - $21.50/hr

Other

Posted 6 days ago

Job description

Job Summary - Customer Service Rep II 

Performs the regular functions of a Customer Service Rep, aids in providing the flow of information on new and existing products to the department, and trains associates (including new hires) as necessary.

This is a fully remote position with a scheduled shift of Saturday through Wednesday, 6:30 AM to 3:00 PM. Candidates must reside in the Tempe/Phoenix area and be available to attend occasional in-office meetings, training sessions, or business-related events as needed.

 

Essential Job Functions *

  • Maintains current knowledge of department operating procedures and updates assigned technical product information.
  • Continually strives for a higher level of service and customer/department satisfaction.
  • Participates in departmental improvement teams.
  • Attends meetings based on related assignments and responsibilities
  • Assists in the training of new and existing associates in the department.
  • Makes recommendations regarding follow up procedures and implementation.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

  • High School diploma or GED equivalent is required, College degree and at least one year customer service experience preferred.

Competencies – Knowledge, Skills and Abilities

  • Strong Skills in Microsoft Office: Word, Excel, Outlook, and PowerPoint 
  • General knowledge of hardware industry, Distribution or Retail is preferred
  • Excellent interpersonal, problem solving and communication skills; Able to work with a variety of personalities and maintain composure under stressful conditions.

Work Environment and Physical Demands

Work Environment

Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.

Physical Demands

Office: Sedentary.

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