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Conduct outreach by phone, in person, and at community locations to connect with Medi-Cal members. * Educate members about healthcare benefits, services, programs, and available community resources.

IL

$17 - $18/hr

Work with riders in an innovative project among Chestnut Health Systems, Bi-State Transit, and St. Clair County Transit District. This is a full-time, team-oriented position in a non-clinical setting ...

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How much do health outreach jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for health outreach in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a health outreach worker?

To thrive as a Health Outreach Worker, you need a background in public health, health education, or social work, often supported by relevant degrees or certifications. Familiarity with data collection tools, community health databases, and health information systems is typically required. Strong interpersonal communication, cultural competency, and problem-solving skills help build trust and effectively engage diverse communities. These skills are crucial for promoting health initiatives, improving community outcomes, and addressing health disparities.

What is the difference between Health Outreach vs Community Health Worker?

AspectHealth OutreachCommunity Health Worker
CredentialsOften requires health-related certifications or trainingTypically requires a high school diploma or equivalent; some roles need certification
Work EnvironmentCommunity centers, clinics, outreach eventsCommunity settings, homes, clinics
Employer & IndustryHospitals, public health agencies, nonprofitsPublic health organizations, clinics, nonprofits
Primary FocusOrganizing and promoting health programs, outreach activitiesProviding health education, connecting clients to services

Health Outreach professionals focus on organizing and promoting health initiatives within communities, often requiring specialized certifications. Community Health Workers primarily provide direct support and education to individuals, often with less formal credentials. Both roles work closely within public health settings but serve different functions in community health efforts.

What are some common challenges faced by health outreach professionals, and how can they be addressed?

Health Outreach professionals often encounter challenges such as engaging hard-to-reach or underserved populations, building trust within communities, and navigating language or cultural barriers. To address these, it's important to use culturally sensitive communication, partner with local organizations, and continuously update outreach strategies based on community feedback. Additionally, ongoing training in cultural competence and adaptability helps professionals effectively deliver health information and resources in diverse environments.

What is a health outreach worker?

Health Outreach workers are professionals who engage with communities to promote health education, connect individuals with healthcare services, and address health disparities. They often work with underserved populations, providing information about disease prevention, available resources, and healthy lifestyle choices. Their role may include organizing health fairs, conducting screenings, offering guidance on navigating the healthcare system, and advocating for community health needs. Health Outreach workers play a vital part in improving public health outcomes and building trust between healthcare providers and the communities they serve.
More about Health Outreach jobs
What cities are hiring for Health Outreach jobs? Cities with the most Health Outreach job openings:
What states have the most Health Outreach jobs? States with the most job openings for Health Outreach jobs include:
Infographic showing various Health Outreach job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,630 per year, or $25.8 per hour.

Community Health Outreach Worker

Central City Concern

Portland, OR • On-site

$26.30 - $34.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Central City Concern rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Central City Concern's Warm Welcome Program conducts direct street outreach to people experiencing homelessness. As a part of the multi-disciplinary Warm Welcome team, this Community Health Outreach Worker (CHOW) engages directly with people experiencing homelessness to facilitate engagement with healthcare, shelter resources, transitional and permanent housing, and other social services. CHOWs help people take the next step in the care continuum by assessing people's needs in the field, identifying programs, resources, and services that will best meet those needs, and removing obstacles to accessing those programs, resources, and services. Goals include helping people experiencing homelessness enter shelter and TASS (SRV) sites; develop trusting relationships with their medical or behavioral health providers; and access food and material resources.
Schedule: Monday - Friday, 8:00am - 4:30pm (Saturday & Sunday Off)
Location: Golden West (707 NW Everett St. Portland, OR 97209)
Compensation: $26.30 - $34.90/hr
*Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates: Offer max is $30.52/hr per our Union contract.
AFSCME Union
This role is a Union Represented position through; American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your
representation here www.afscme.org
This position could be subject to Recall Rights: This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.
Seniority Bid Window Opens: 7/17/2026
Seniority Bid Window Closes: 7/27/2026
Minimum Qualifications:
  • High school diploma or GED required.
  • 1 year of experience including work in human services, community health, social services, volunteer work, and internships.
  • Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities as described above with experience working in community social service or healthcare environment.
  • Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial driver training within 60 days of being an approved driver and continued recertification training. Must have excellent reading and comprehension skills.
  • Must have CPR certification prior to start.
  • Must understand the causes of homelessness and poverty, the medical and psychosocial sequelae of homelessness and the systems and processes used to help complex and medically vulnerable patients secure and maintain stable housing, healthcare and other social services.
  • Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess, or use a controlled substance or alcohol.
  • Will be required to carry an agency cell phone for work use. Cell phone will be provided.
  • Physical ability to bend, stoop, kneel, squat, twist, reach, pull and occasionally lift up to 50 lbs.
  • Must pass a pre-employment drug screen, TB Test, and DHS background check.
  • Must adhere to agency's non-discrimination policies.
  • Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles and sexual orientations and treat individuals with respect and dignity.

Essential Duties and Responsibilities:
  • Work with Warm Welcome Street Outreach team members to identify and engage with people experiencing unsheltered homelessness in areas of East Portland.
  • Provide direct outreach activities to link participants with services requested, including available healthcare and shelter services.
  • Maintain a prioritized list of participants with whom we are working to establish connections to services.
  • Maintain updated participant charts (including in CCC medical record when providing ongoing care coordination with other healthcare providers) that include notes on the effectiveness of contacts, interventions, and outcomes.
  • Assist participants in engaging with internal and external system resources, including healthcare, shelter, and housing.
  • Provide basic life skills education and survival resources to participants to support them in engaging in healthy behaviors and reducing barriers to outcomes and goals.
  • Attend and participate in learning collaboratives and outreach team meetings, with the goal of identifying best practices and continuously improving the quality of outreach initiatives.
  • Connect with Community Health Worker and Peer Support communities of practice.
  • Complete and maintain accuracy of all required documentation inclusive of electronic documentation in a timely manner and in accordance with regulations and office standards.
  • Provide transportation when necessary for patients in a CCC vehicle, taxi, or public transportation to and from program related appointments, interviews, hospitals/clinics, shelters, and other needed resources.
  • Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
  • Attend all mandatory CCC and Multnomah County Homeless Services Division trainings in a timely manner.
  • Follow CCC policies and procedures.
  • Participate in compliance, quality assurance and quality improvement activities as directed.
  • Perform other duties as assigned.

Skills and Abilities:
  • Demonstrated ability to adhere to trauma-informed care principles and apply Motivational Interviewing skills.
  • Demonstrated ability to relate to individuals and families of varied ethnic, cultural, and socioeconomic backgrounds, ages and living circumstances.
  • Ability to identify and share programs and services that best serve people experiencing homelessness in the community (shelter, transitional housing, withdrawal management, behavioral health treatment, and others)
  • Demonstrated understanding of participant care processes.
  • Ability to communicate clearly and concisely both orally and in writing, including in participant charts.
  • Ability to manage time and meet deadlines.
  • Ability to develop relationships and work courteously and effectively communicate with the community partners, the general public, patients, medical personnel, law enforcement/emergency responders, and co-workers.
  • Ability to provide effective de-escalation and care to a population of people with complex behavioral and physical health concerns.
  • Ability to maintain accurate records and necessary paperwork.
  • Ability to learn and apply training instruction provided.
  • Ability to maintain strict standards of confidentiality regarding patient information.
  • Ability to transport patients in a company vehicle.
  • Ability to handle emergent situations with skill, confidence and tact.

BENEFITS: Central City Concern offers an incredible benefits package to our Regular/FT employees.
  • Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
  • Up to 11 recognized Holidays + 2 personal holidays. (dependent on work schedule).
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
  • Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.
As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Central City Concern

Sourced by ZipRecruiter

Central City Concern (CCC) helps people to end or avoid homelessness and build healthy, housed, resilient and engaged lives. CCC's approach addresses both the systemic causes of homelessness and the individual factors that can reinforce it. We help our clients overcome barriers such as lack of affordable housing, health care and living-wage jobs, systemic racism, mental health challenges, chronic health conditions, substance use disorders, and time spent in the justice system. Everything we do rests on our foundational belief in the restorative power of human connection and dignity.

Industry

Non-profits

Company size

501 - 1,000 Employees

Headquarters location

Portland, OR, US

Year founded

1979