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Health Insurance Navigator Jobs (NOW HIRING)

GraceMed Health Clinic, Inc.

Health Navigator

Topeka, KS · On-site

$16.25 - $21.50/hr

Health Navigator Classification: Full-time, Non-exempt Reporting Relationship: Reports to the ... Health insurance experience preferred. Technical Skills * Must possess a thorough knowledge of ...

New

Compass Health Network

Eligibility Specialist

Cuba, MO · On-site

... health insurance options and enrolling in coverage that helps them stay well. You'll provide ... Navigator's licensure required within 6 months of hire • Federal Certified Application Counselor ...

Compass Health Network

Eligibility Specialist

Union, MO · On-site

$20.98/hr

... health insurance options and enrolling in coverage that helps them stay well. You'll provide ... Missouri Insurance Navigator's licensure required within 6 months of hire Federal Certified ...

New

Compass Health Network

Eligibility Specialist

Raymore, MO · On-site

$20.98/hr

... health insurance options and enrolling in coverage that helps them stay well. You'll provide ... Navigator's licensure required within 6 months of hire • Federal Certified Application Counselor ...

The Fedcap Group

Healthcare Navigator

New York, NY · On-site

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Providing in-person health insurance enrollment services to potential enrollees. * Educating ...

Compass Health Network

Eligibility Specialist

Cuba, MO

$20.98/hr

... health insurance options and enrolling in coverage that helps them stay well. You'll provide ... Navigator's licensure required within 6 months of hire • Federal Certified Application Counselor ...

Easterseals

Healthcare Navigator

New York, NY · On-site

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Providing in-person health insurance enrollment services to potential enrollees. * Educating ...

Compass Health Network

Eligibility Specialist

Clinton, MO · On-site

$20.98/hr

... health insurance options and enrolling in coverage that helps them stay well. You'll provide ... Navigator's licensure required within 6 months of hire • Federal Certified Application Counselor ...

Compass Health Network

Eligibility Specialist

Clinton, MO · On-site

$20.98/hr

... health insurance options and enrolling in coverage that helps them stay well. You'll provide ... Navigator's licensure required within 6 months of hire • Federal Certified Application Counselor ...

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Health Insurance Navigator information

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How much do health insurance navigator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for health insurance navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

How do I become a healthcare navigator?

To become a health insurance navigator, you typically need to complete training and certification through a state or federal program, such as the Health Insurance Marketplace Navigator program. Requirements often include background checks, passing a certification exam, and completing ongoing training to stay current with healthcare policies and plans.

What are the key skills and qualifications needed to thrive in the Health Insurance Navigator position, and why are they important?

To thrive as a Health Insurance Navigator, you need a thorough understanding of health insurance plans, government regulations, and eligibility requirements, often supported by specialized training or certification. Familiarity with enrollment platforms, case management systems, and compliance software is typically required. Outstanding communication, problem-solving, and cultural competence are valuable soft skills that help build trust with diverse clients. These abilities are crucial for guiding individuals through complex enrollment processes and ensuring they receive appropriate coverage.

What are the typical daily responsibilities of a Health Insurance Navigator?

Health Insurance Navigators spend much of their day assisting individuals and families in understanding their health insurance options, helping them complete applications for coverage, and troubleshooting enrollment issues. They often conduct one-on-one appointments, coordinate outreach events, and collaborate with community organizations to reach underserved populations. Additionally, Navigators stay up-to-date on changing regulations and attend regular team meetings to share best practices and case updates. This role requires a balance of direct client interaction, administrative documentation, and ongoing professional development.

How do ACA navigators get paid?

ACA navigators typically receive compensation through grants provided by the federal or state governments, which fund their outreach and assistance efforts. They do not usually earn commissions or fees from insurance companies and often work on a part-time or seasonal basis, focusing on helping consumers understand their coverage options and enroll in health plans.

What qualifications do I need to be a care navigator?

To become a health insurance navigator, candidates typically need a high school diploma or equivalent, strong communication skills, and knowledge of health insurance policies. Some roles may require certification from the Department of Health and Human Services or completion of training programs, and familiarity with healthcare systems and customer service is beneficial.

What is a Health Insurance Navigator job?

A Health Insurance Navigator helps individuals and families understand their health insurance options, enroll in coverage, and navigate the complexities of health care plans. They provide free, unbiased assistance, often working with government programs like the Affordable Care Act (ACA) Marketplace. Navigators explain benefits, eligibility, and financial assistance options while ensuring compliance with regulations. They do not sell insurance but instead guide consumers in making informed decisions. Additionally, they may assist with Medicaid and CHIP applications.

What is the role of a navigator in healthcare?

A health insurance navigator helps individuals understand and enroll in health insurance plans, providing guidance on coverage options, eligibility, and application processes. They assist clients in navigating complex healthcare systems and often have training or certification to ensure accurate information delivery.
More about Health Insurance Navigator jobs
What cities are hiring for Health Insurance Navigator jobs? Cities with the most Health Insurance Navigator job openings:
What are the most commonly searched types of Health Insurance Navigator jobs? The most popular types of Health Insurance Navigator jobs are:
What states have the most Health Insurance Navigator jobs? States with the most job openings for Health Insurance Navigator jobs include:
What job categories do people searching Health Insurance Navigator jobs look for? The top searched job categories for Health Insurance Navigator jobs are:
Health Insurance Navigator jobs near you
Infographic showing various Health Insurance Navigator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Health Navigator

Health Navigator

GraceMed Health Clinic, Inc.

Topeka, KS • On-site

$16.25 - $21.50/hr

Full-time

Posted 4 days ago

New

Job description

Job Title: Health Navigator
Classification: Full-time, Non-exempt
Reporting Relationship: Reports to the Director of Outreach and Eligibility
Supervision Responsibilities: No
Essential Role: The Health Navigator’s job is to provide individuals and families with the information necessary to determine which health insurance option best fits their needs and then help them enroll in their plan of choice.
Duties amp; Responsibilities:
1. Maintains expertise in eligibility, enrollment, and program specifications.
2. Conducts public education activities to raise awareness about GraceMed services.
3. Provides information and services in a fair, accurate, and impartial manner; including information Medicaid, Affordable Care Act and other grant-based programs.
4. Facilitates application and selection of a QHP.
5. Provides referrals for enrollees with questions, complaints, or grievances about their health plan, coverage, or a determination under such health plan or coverage to any applicable office of health insurance consumer assistance or health insurance ombudsman or any other appropriate state agency or agencies.
6. Provides information in a culturally and linguistically appropriate manner, including to persons with limited English proficiency.
7. Ensures accessibility and usability of tools and functions for persons with disabilities.
  1. Accomplishes additional tasks as appropriate.
Qualifications:
Education/Certifications/Licenses/Registrations
  • Bachelor’s degree in related field-may be substituted with 4+ years of proven experience in social work or community outreach.
  • Must be able to achieve and maintain appropriate certification (ex. Certified Application Counselor) for role.
  • Must have valid driver’s license and reliable transportation for commuting to community events.
Experience
  • Bilingual (Spanish) preferred.
  • 1+ years’ customer service experience.
  • Outreach and advocacy experience preferred.
  • Health insurance experience preferred.
Technical Skills
  • Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
  • Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
  • Demonstrated ability to identify and solve problems.
  • Must have adequate training on the Exchange, Medicaid and other public programs and the private insurance market in the state.
Behavioral
  • Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
  • Must be able to interact with staff at all levels, other government officials, governing boards, private agencies, auditors, and contractors.
  • Must be free from conflicts of interest, including payments and incentives from insurers or industry.
  • Must be trusted by the community to provide appropriate, clear and correct information.
  • Must be able to explain eligibility, benefits, cost-sharing, and appeals processes to consumers.
  • Must be able to provide information to individuals and families in a way that can be understood, in a culturally sensitive manner, for those with low-proficiency English, and people with disabilities who have special communication needs.
  • Must be able to effectively serve low-income, disadvantaged, and hard-to-reach populations.
  • Must be able to help people understand how premium tax credits work, and their potential financial impact.
  • Able to meet people with ease; ability to write and edit effectively; ability to communicate the written and spoken word with tact, diplomacy, and/or authority when necessary.
Working Conditions:
Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. Travel to various outreach locations required.
Work Schedule:
Monday through Friday, 8:00 am to 5:00 pm. May require work outside of usual business hours; including evenings or weekends, to handle patient service issues and attend meetings and/or community events.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

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