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Health Insurance Navigator Jobs (NOW HIRING)

Career Opportunities - CNGC

Health Navigator

Plainview, NY · On-site

$21.25 - $27.50/hr

The Health Navigator will perform a wide variety of administrative and programmatic duties to ... Educate members of the community about the types of health insurance plans offered through the NY ...

GraceMed Health Clinic

Health Navigator

Wichita, KS · On-site

$17.75 - $23.25/hr

Health Navigator Classification: Full-time, Non-exempt Reporting Relationship: Reports to the ... Health insurance experience preferred. Technical Skills * Must possess a thorough knowledge of ...

The Fedcap Group

Healthcare Navigator

New York, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Providing in-person health insurance enrollment services to potential enrollees. * Educating ...

The Fedcap Group

Healthcare Navigator

Manhattan, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Providing in-person health insurance enrollment services to potential enrollees. * Educating ...

Easterseals

Healthcare Navigator

New York, NY · On-site

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Providing in-person health insurance enrollment services to potential enrollees. * Educating ...

Fedcap

Healthcare Navigator

New York, NY

$24.04 - $26.45/hr

The Health Advocate/IPA-Navigator will be responsible for outreach to potential applicants ... Providing in-person health insurance enrollment services to potential enrollees. * Educating ...

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How much do health insurance navigator jobs pay per hour?

As of May 30, 2026, the average hourly pay for health insurance navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a Health Insurance Navigator job?

A Health Insurance Navigator helps individuals and families understand their health insurance options, enroll in coverage, and navigate the complexities of health care plans. They provide free, unbiased assistance, often working with government programs like the Affordable Care Act (ACA) Marketplace. Navigators explain benefits, eligibility, and financial assistance options while ensuring compliance with regulations. They do not sell insurance but instead guide consumers in making informed decisions. Additionally, they may assist with Medicaid and CHIP applications.

What are the key skills and qualifications needed to thrive in the Health Insurance Navigator position, and why are they important?

To thrive as a Health Insurance Navigator, you need a thorough understanding of health insurance plans, government regulations, and eligibility requirements, often supported by specialized training or certification. Familiarity with enrollment platforms, case management systems, and compliance software is typically required. Outstanding communication, problem-solving, and cultural competence are valuable soft skills that help build trust with diverse clients. These abilities are crucial for guiding individuals through complex enrollment processes and ensuring they receive appropriate coverage.

What are the typical daily responsibilities of a Health Insurance Navigator?

Health Insurance Navigators spend much of their day assisting individuals and families in understanding their health insurance options, helping them complete applications for coverage, and troubleshooting enrollment issues. They often conduct one-on-one appointments, coordinate outreach events, and collaborate with community organizations to reach underserved populations. Additionally, Navigators stay up-to-date on changing regulations and attend regular team meetings to share best practices and case updates. This role requires a balance of direct client interaction, administrative documentation, and ongoing professional development.
More about Health Insurance Navigator jobs
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What are the most commonly searched types of Health Insurance Navigator jobs? The most popular types of Health Insurance Navigator jobs are:
What states have the most Health Insurance Navigator jobs? States with the most job openings for Health Insurance Navigator jobs include:
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Health Insurance Navigator jobs near you
Supervisor, Health Insurance Navigation

Supervisor, Health Insurance Navigation

Saratoga Hospital

Saratoga Springs, NY • On-site

$18.28 - $28.72/hr

Full-time

Medical, Dental, Retirement

Posted 23 days ago

Saratoga Hospital rating

7.1

Company rating: 7.1 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

432nd of 990 rated hospitals

Job description

Team Leader, Health Insurance Navigation
Salary Range: $18.28-$28.72/hr based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Supervisor, Health Insurance Navigation, to join our team and help us continue delivering the level of care our patients and families deserve. In this role, the Supervisor for the NYS Health Insurance Navigator Program is responsible for overseeing, coordinating, and supporting all aspects of Navigator operations to ensure high'quality, compliant, and effective consumer assistance services. This role ensures that Navigators across the region provide accurate, unbiased health insurance enrollment support in accordance with New York State Department of Health (NYSDOH) guidelines, program standards, and reporting requirements. The Supervisor serves as the primary liaison between the organization, subcontracted Navigator sites (if applicable), and NYSDOH.
What You'll Do
Program Oversight & Compliance
  • Ensure full compliance with NYSDOH Navigator Program requirements, policies, and performance standards.
  • Monitor Navigator activities to ensure accurate, ethical, and unbiased consumer assistance.
  • Maintain up'to'date knowledge of NY State of Health (NYSOH) eligibility rules, enrollment processes, and program updates.
  • Develop and implement internal policies, workflows, and quality assurance procedures.

Training & Support
  • Provide ongoing training, technical assistance, and guidance to Navigator staff.
  • Coordinate onboarding for new Navigators, including certification requirements and system access.
  • Conduct regular check'ins, case reviews, and skill'building sessions to ensure consistent service delivery.

Data Management & Reporting
  • Oversee timely and accurate submission of required reports to NYSDOH.
  • Monitor program metrics, enrollment trends, and Navigator performance using state'required data systems.
  • Analyze data to identify gaps, improve service delivery, and inform strategic planning.

Community Engagement & Outreach
  • Support Navigators in developing and executing outreach strategies to reach uninsured and underserved populations.
  • Build and maintain relationships with community partners, healthcare providers, and local organizations.
  • Represent the program at community events, coalition meetings, and stakeholder gatherings.

Operational Management
  • Manage program budgets, contracts, and deliverables in alignment with grant requirements.
  • Coordinate with subcontracted agencies (if applicable) to ensure consistent program implementation.
  • Assist with grant writing, renewal applications, and program audits.

Stakeholder Communication
  • Serve as the primary point of contact with NYSDOH for program updates, compliance matters, and operational guidance.
  • Communicate policy changes, procedural updates, and program expectations to Navigator staff promptly and clearly.

What You Bring
  • Bachelor's degree in related field or equivalent experience.
  • Minimum 3-5 years of experience in program management, health insurance enrollment, public health, human services, or customer service.
  • Strong understanding of health insurance systems, particularly Medicaid, Child Health Plus, Qualified Health Plans, and Essential Plan.
  • Experience supervising staff or providing programmatic oversight.
  • Excellent organizational, communication, and problem'solving skills.
  • Ability to work collaboratively with diverse communities and stakeholders.

Why Saratoga Hospital
  • A caring, community-focused culture rooted in teamwork and trust
  • Supportive leadership that invests in your development and well-being
  • Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
  • Opportunities to grow within the Albany Med Health System
  • Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

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