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Head Of Retail Jobs (NOW HIRING)

Head of Loyalty

Chestnut Hill, MA ยท On-site

$175K - $225K/yr

... how retailers engage customers and attract new ones. The Insider program is not only a critical ... The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class ...

The Head of People will inherit an established and capable People team, and a key part of the role ... retail store, and its Austell fulfillment center. As the company continues expanding across ...

Head of the department Company Overview: At NetCost Market, we strive to meet the highest standards ... Prior experience in retail or grocery preferred, especially in a supervisory role * Strong ...

The Head of People will inherit an established and capable People team, and a key part of the role ... retail store, and its Austell fulfillment center. As the company continues expanding across ...

Head of Performance

Palo Alto, CA ยท On-site

$230K - $258K/yr

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at ... As a Head of Performance, you will serve as the dedicated financial thought partner to our Growth ...

Head of Stores (Confidential) We are partnering with a high-growth, for-profit retail organization to identify a Head of Stores to lead and scale a multi-unit store portfolio in a fast-paced ...

Head of Stores (Confidential) We are partnering with a high-growth, for-profit retail organization to identify a Head of Stores to lead and scale a multi-unit store portfolio in a fast-paced ...

You will work with the Global Head of Retail & Licensing and the Senior Director of Retail to strategize and execute a large number diverse retail programs across our roster * You will work closely ...

Head of Stores (Confidential) We are partnering with a high-growth, for-profit retail organization to identify a Head of Stores to lead and scale a multi-unit store portfolio in a fast-paced ...

Head of Stores (Confidential) We are partnering with a high-growth, for-profit retail organization to identify a Head of Stores to lead and scale a multi-unit store portfolio in a fast-paced ...

In addition, the Head of Valuation will be responsible for overseeing new and growing valuation operations for investment funds to be made available to retail investors through various retail ...

Head of Stores (Confidential) We are partnering with a high-growth, for-profit retail organization to identify a Head of Stores to lead and scale a multi-unit store portfolio in a fast-paced ...

Head of Stores (Confidential) We are partnering with a high-growth, for-profit retail organization to identify a Head of Stores to lead and scale a multi-unit store portfolio in a fast-paced ...

Head of AI

OR ยท On-site +1

Work with Head of Innovation industry-specific solutions (e.g., banking, retail, healthcare, telecom, public sector) with measurable outcomes. * Represent the company externally through speaking ...

Head of AI

OR ยท On-site +1

Work with Head of Innovation industry-specific solutions (e.g., banking, retail, healthcare, telecom, public sector) with measurable outcomes. * Represent the company externally through speaking ...

In addition, the Head of Valuation will be responsible for overseeing new and growing valuation operations for investment funds to be made available to retail investors through various retail ...

In addition, the Head of Valuation will be responsible for overseeing new and growing valuation operations for investment funds to be made available to retail investors through various retail ...

In addition, the Head of Valuation will be responsible for overseeing new and growing valuation operations for investment funds to be made available to retail investors through various retail ...

Showing results 21-40

Head Of Retail information

See salary details

$39.5K

$104.1K

$190K

How much do head of retail jobs pay per year?

As of Aug 7, 2026, the average yearly pay for head of retail in the United States is $104,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $131,000.00 per year, depending on experience, location, and employer.

How does a head of retail typically work with store managers to implement new strategies across multiple locations?

The Head of Retail plays a crucial role in setting and rolling out strategic initiatives, such as sales targets, customer experience enhancements, or operational improvements, across all store locations. They collaborate closely with store managers by providing clear communication, training, and resources to ensure consistent implementation. Regular meetings, performance reviews, and feedback sessions help to monitor progress, address challenges, and adapt strategies to fit the unique needs of each store. This collaborative approach ensures alignment with company goals while empowering managers to tailor tactics to their teams and local markets.

What does a head of retail do?

A Head of Retail is responsible for overseeing all retail operations within a company or organization. This role involves developing sales strategies, managing store managers, ensuring excellent customer service, and driving overall business performance in physical and sometimes digital retail spaces. The Head of Retail also analyzes market trends, sets sales targets, and ensures stores comply with company policies and brand standards. Additionally, they play a key role in budgeting, staffing, and training to achieve optimal results across all retail locations.

What is the hierarchy of head of retail positions?

The head of retail typically reports to senior leadership such as the Chief Operating Officer or Chief Executive Officer. The hierarchy often includes roles like Regional Retail Director, District Manager, Store Manager, and Assistant Manager, with each level overseeing different operational scopes. Advancement depends on experience, performance, and organizational structure, with leadership skills and retail knowledge being essential.

What are the key skills and qualifications needed to thrive as a head of retail, and why are they important?

To thrive as a Head Of Retail, you need extensive experience in retail management, strong business acumen, and a track record of driving sales and profitability, often supported by a relevant degree. Familiarity with retail management systems, inventory control software, and data analytics tools is typically required. Exceptional leadership, strategic thinking, and communication skills help motivate teams and foster positive customer experiences. These abilities are essential to optimize operations, lead large teams, and ensure sustained business growth in a competitive retail environment.

What is the difference between Head Of Retail vs Retail Manager?

AspectHead Of RetailRetail Manager
ResponsibilitiesOversees multiple store operations, develops retail strategies, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsTypically requires extensive retail management experience, leadership skills, and often a degree in business or related fieldExperience in retail, customer service skills, and often a diploma or degree in business or related area
Work EnvironmentCorporate office and multiple retail locationsSingle retail store or location
Industry UsageCommonly used in large retail chains and corporate settingsUsed across various retail outlets, from small stores to large chains

The Head Of Retail typically holds a higher strategic and leadership role overseeing multiple stores and developing retail strategies, while the Retail Manager focuses on daily store operations and team management. Both roles require retail experience, but the Head Of Retail usually has broader responsibilities and credentials.

More about Head Of Retail jobs
What cities are hiring for Head Of Retail jobs? Cities with the most Head Of Retail job openings:
What are the most commonly searched types of Of Retail jobs? The most popular types of Of Retail jobs are:
What states have the most Head Of Retail jobs? States with the most job openings for Head Of Retail jobs include:
Infographic showing various Head Of Retail job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $104,058 per year, or $50 per hour.

Head of Loyalty

WS Development

Chestnut Hill, MA โ€ข On-site

$175K - $225K/yr

Full-time

Re-posted 16 days ago


Job description

Overview:
We are seeking a tenacious entrepreneur who is dynamic and strategic and wants to build and scale Insider, a best-in-class, first-of-its-kind loyalty program that redefines how retailers engage customers and attract new ones. The Insider program is not only a critical driver for the WS Development portfolio, but is also positioned to become a scalable, standalone business well outside of the WS portfolio. With strong tenants and consumer adoption already in place, Insider is at a pivotal inflection point.
The Head of Loyalty will lead Insider's evolution through strategic leadership, best-in-class technology development, and disciplined operational execution, driving measurable outcomes such as retailer sales, customer engagement and delight, and program profitability. With rapid membership growth and a number of new properties poised to launch soon, Insider is uniquely positioned to become a differentiated solution and transformative force in the retail landscape and beyond.
Insider is a high-priority initiative within WS Development's Strategic Initiatives team and will work closely with the executive leadership to continue to build the vision, set the roadmap, and execute a go-to-market strategy that turns Insider into a significant revenue-generating platform well beyond our properties.
Key Position Attributes and Responsibilities:
  • Lead the overall strategy, growth, and ongoing evolution and scaling of Insider.
  • Identify and evaluate new opportunities for Insider, including strategic partnerships, collaborations, and cross-property initiatives.
  • Own revenue, budget, and ROI targets for Insider, ensuring financial sustainability and growth.
  • Deliver a seamless, differentiated, and delightful experience for members across digital and physical touchpoints.
  • Define product requirements, customer segments, goals, benefits, and rewards.
  • Make fast, data-driven decisions and foster a culture of experimentation, learning, and iteration to accelerate program performance.
  • Foster a test-and-learn culture with a start-up mindset, ensuring marketing campaigns and program features are optimized for ROI.
  • Execute the long-term business plan, balancing near-term wins with sustained growth.
  • Collaborate with leasing, marketing, and property teams to position Insider as a key differentiator that creates significant value for tenants and drives customer loyalty.
  • Partner with the Head of Digital Engagement and VP of Marketing on budget planning and KPIs, ensuring clear reporting to executive leadership.
  • Analyze customer data and insights to refine the program, improve retention, and maximize lifetime value.
  • Manage and grow a small, high-performing team.

AI & Innovation
  • Proactively identify opportunities where AI tools can reduce manual effort, improve accuracy, or accelerate workflows across your team's day-to-day work.
  • Test and pilot AI-powered solutions relevant to your role; document findings and share learnings with colleagues to build team-wide capability.
  • Partner with cross-functional teammates to develop and refine AI-assisted processes that are practical, scalable, and aligned with WS standards.

Requirements
  • Entrepreneurial spirit with a passion for building, iterating, problem-solving, and scaling; thrives in ambiguity and fast-paced environments; a tenacious builder.
  • Familiarity with or experience using AI tools; curiosity about how emerging technology can improve workflows and team efficiency is strongly preferred.
  • Past experience will include developing and executing one or more comprehensive go-to-market (GTM) strategies, scaling digital products or platforms into standalone business offerings, including pricing, positioning, and partnership models.
  • Demonstrated success in P&L ownership and ROI-driven decision-making.
  • Proven ability to lead and inspire teams and influence senior stakeholders.
  • Preferred familiarity with loyalty programs, ideally in retail, hospitality, e-commerce, CPG, travel, or subscription services.
  • Proven ability to design, scale, and optimize customer programs that deliver measurable growth and loyalty.
  • Proven ability to sell, including evangelizing and gaining buy-in from partners, executives, investors, etc.
  • Expertise in growth marketing tactics, A/B testing, rapid experimentation, and scaling customer engagement initiatives. Strong analytical ability, translating insights into action across platforms (Google Analytics, marketing automation tools, etc.).
  • Experience with mobile app development and product management.

The expected salary range for this position is $175,000-$225,000 per year. Actual compensation will be based on factors such as skills, qualifications, experience, and location. This role is also eligible to participate in our annual bonus program.
About WS Development
Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class experiences, designed with our customers, tenants and partners in mind. Established in 1990, WS is one of few vertically-integrated real estate companies that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country.
WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence.
We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.