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Head Of Operations Jobs in Springfield, MA (NOW HIRING)

CVS Health

Lead Director, Head of Product Execution

Hartford, CT · On-site +1

$100K - $231K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Head of Product Execution role is responsible for leading the Product Execution function across ... Strong analytical and operational judgment, with the ability to connect execution activity to ...

New

Amazon

Sr. Operations Manager

Charlton, MA

The Sr. Operations Managers is responsible for all aspects of operation or functions at the site ... above the head Walking in the FC and around area with great frequency; facilities are over a ...

Amazon

Sr. Operations Manager

Charlton, MA

The Sr. Operations Managers is responsible for all aspects of operation or functions at the site ... above the head Walking in the FC and around area with great frequency; facilities are over a ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

The Sr. Operations Managers is responsible for all aspects of operation or functions at the site ... above the head Walking in the FC and around area with great frequency; facilities are over a ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

The Sr. Operations Managers is responsible for all aspects of operation or functions at the site ... above the head Walking in the FC and around area with great frequency; facilities are over a ...

Amazon

Sr. Operations Manager

Windsor, CT · On-site

The Sr. Operations Managers are responsible for all aspects of operation or functions at the site ... above the head Walking in the FC and around area with great frequency; facilities are over a ...

Amazon

Sr. Operations Manager

Windsor, CT · On-site

The Sr. Operations Managers are responsible for all aspects of operation or functions at the site ... above the head Walking in the FC and around area with great frequency; facilities are over a ...

Boca Recovery Center

Head Chef

Springfield, MA

  • Medical

  • Retirement

  • PTO

The Head Chef will be responsible for the overall culinary operations, ensuring the preparation and presentation of balanced meals while fostering a supportive environment for both clients and staff.

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All JobsHead Of Operations JobsHead Of Operations Jobs in Springfield, MA

Head Of Operations information

See Springfield, MA salary details

$34.4K

$108.8K

$181.4K

How much do head of operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for head of operations in Springfield, MA is $108,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $136,900.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Operations vs Operations Manager?

AspectHead Of OperationsOperations Manager
ResponsibilitiesStrategic planning, overseeing multiple departments, setting company-wide operational goalsManaging daily operations, supervising staff, implementing policies at department level
Required CredentialsOften requires extensive experience, bachelor's or master's degree in business or related fieldTypically requires relevant experience, bachelor's degree in business or related field
Work EnvironmentExecutive-level, strategic meetings, cross-department collaborationOperational settings, team management, process optimization

The Head Of Operations focuses on strategic, company-wide oversight and long-term planning, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Head Of Operations is more involved in setting overall direction, whereas the Operations Manager executes those strategies on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a head of operations, and why are they important?

To thrive as a Head of Operations, you need strong leadership, strategic planning, and process optimization skills, often supported by a degree in business or management. Familiarity with ERP systems, project management tools, and relevant certifications like PMP or Six Sigma are highly valued. Exceptional communication, problem-solving, and team management abilities help drive operational excellence and foster a high-performing culture. These skills ensure efficient operations, support organizational growth, and enable the successful execution of company objectives.

What are some common challenges faced by a head of operations, and how can they be effectively managed?

A Head of Operations often encounters challenges such as balancing strategic planning with day-to-day operational demands, managing cross-functional teams, and implementing process improvements amid resistance to change. Effective management involves strong communication, the ability to prioritize initiatives, and fostering a culture of collaboration and continuous improvement. Building trust with department leaders and aligning operational goals with the broader company vision are also key to overcoming obstacles in this role.

Is head of operations a high position?

The head of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and process improvements. It is generally considered a high-level position within an organization, often reporting to the CEO or executive team, and requires strong management skills and industry experience.

What does a head of operations do?

A Head of Operations is responsible for overseeing the daily activities and overall efficiency of an organization's operations. This role involves managing teams, optimizing processes, implementing strategic plans, and ensuring that business goals are met. The Head of Operations works closely with other leaders to improve productivity, reduce costs, and maintain high-quality standards across the company. They play a critical role in driving growth and ensuring that the organization's operations align with its long-term objectives.

What are the most commonly searched types of Of Operations jobs in Springfield, MA?

The most popular types of Of Operations jobs in Springfield, MA are:

What are popular job titles related to Head Of Operations jobs in Springfield, MA?

For Head Of Operations jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Head Of Operations jobs in Springfield, MA look for?

The top searched job categories for Head Of Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Head Of Operations jobs?

Cities near Springfield, MA with the most Head Of Operations job openings:

Head Of Operations jobs near you
Infographic showing various Head Of Operations job openings in Springfield, MA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $108,828 per year, or $52.3 per hour.

Head of Product - Media OS, IQVIA Digital

IQVIA

Hartford, CT • On-site

Full-time

Re-posted 9 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

61st of 223 rated it services

Job description

About IQVIA Digital

IQVIA Digital is transforming healthcare marketing through data-driven, privacy-first, omnichannel engagement solutions. Powered by IQVIA's industry-leading data, identity, and measurement capabilities, Media OS serves as the intelligent operating system enabling healthcare marketers to plan, activate, measure, and optimize campaigns within a unified platform.

We are seeking a visionary and execution-oriented Head of Product - Media OS, IQVIA Digital to lead the next evolution of our flagship platform and drive innovation at the intersection of healthcare, data, and advertising technology.

Position Overview

The Head of Product - Media OS, IQVIA Digital will own the vision, strategy, roadmap, and market success of IQVIA Digital's flagship healthcare marketing platform. This leader will drive the transformation of Media OS from a unified omnichannel marketing platform into an intelligent, AI-powered audience and activation ecosystem that enables healthcare organizations to deliver highly personalized, privacy-compliant marketing experiences at scale.

The ideal candidate brings deep expertise in AdTech, martech, digital platforms, data-driven SaaS products, and omnichannel marketing ecosystems, combined with a proven ability to lead cross-functional teams and deliver measurable business impact.

Key Responsibilities

Product Vision & Strategy

  • Define and lead the long-term product vision for Media OS, aligning with IQVIA Digital's mission to deliver personalized, data-driven healthcare marketing solutions.
  • Drive the evolution of Media OS into an intelligent, AI-powered audience and activation platform.
  • Develop product positioning that differentiates Media OS through identity, data intelligence, and omnichannel orchestration.
  • Establish strategic priorities and investment plans that support growth, innovation, and market leadership.

Product Roadmap & Innovation

Own and execute the end-to-end product roadmap across:

  • Campaign planning and forecasting capabilities, including AI-driven recommendations.
  • Audience development, segmentation, direct-to-consumer workflows, and federated audience models.
  • Identity and data infrastructure, including expansion of identity graph capabilities and enterprise-wide data accessibility.
  • Activation solutions, progressing from multi-DSP orchestration to AI-powered optimization and decisioning.

Lead innovation initiatives focused on:

  • AI-driven campaign optimization and automated decisioning.
  • Closed-loop marketing and performance intelligence.
  • Real-time analytics and adaptive campaign management.
  • Seamless user experiences across planning, activation, measurement, and optimization workflows.

Platform & Ecosystem Leadership

  • Lead the development of Media OS as an open, multi-platform ecosystem supporting diverse activation partners and media channels.
  • Drive integrations and strategic partnerships across programmatic, social, connected TV (CTV), email, and endemic media environments.
  • Ensure platform scalability, reliability, and flexibility to support enterprise-level healthcare marketing campaigns.
  • Anticipate market trends and evolving customer needs to maintain competitive advantage.

Commercial Strategy & Growth

Partner closely with Sales, Marketing, and Client Success teams to:

  • Refine product packaging, pricing, and go-to-market strategies.
  • Accelerate platform adoption among agencies and pharmaceutical clients.
  • Develop platform-led growth initiatives that drive revenue expansion.
  • Support integrated campaign solutions and new market opportunities.

Champion customer success by:

  • Delivering measurable improvements in reach, engagement, efficiency, and campaign performance.
  • Demonstrating the value of consolidated workflows and reduced operational complexity.
  • Ensuring strong customer adoption and retention outcomes.

Cross-Functional Leadership

  • Lead and mentor high-performing product teams across audience, identity, activation, workflow, and measurement domains.
  • Collaborate with Engineering, Data Science, Design, Sales, Marketing, Operations, and Client Success teams to execute strategic initiatives.
  • Foster a culture of innovation, accountability, and customer-centric product development.
  • Align organizational stakeholders around product priorities, investments, and business objectives.

Thought Leadership & Industry Influence

  • Represent IQVIA Digital as a recognized industry leader in healthcare marketing innovation.
  • Advocate for data-driven personalization, identity-based marketing, and AI-powered advertising technologies.
  • Share insights through industry events, client engagements, conferences, and executive forums.
  • Help shape the future of privacy-first, healthcare-focused marketing platforms.

Required Qualifications

  • 12+ years of product management and product leadership experience in:
    • Advertising technology (AdTech)
    • Marketing technology (MarTech)
    • Digital platforms
    • Data-driven SaaS environments
  • Proven success building and scaling enterprise platforms supporting planning, activation, and measurement workflows.
  • Deep expertise in:
    • Programmatic advertising ecosystems and DSPs
    • Identity resolution and identity graph technologies
    • Data platforms and audience modeling
    • Omnichannel marketing strategies
  • Demonstrated ability to:
    • Lead large-scale cross-functional organizations
    • Translate strategic vision into measurable business outcomes
    • Influence senior executives and key stakeholders
    • Operate effectively in complex, regulated industries

Preferred Qualifications

  • Advanced degree (MBA or related graduate degree).
  • Experience in healthcare, life sciences, pharmaceutical, or highly regulated industries.
  • Familiarity with AI/ML-based optimization, prediction, and recommendation systems.
  • Experience building open-platform ecosystems and partner integration strategies.
  • Knowledge of privacy regulations and healthcare marketing compliance requirements.

What Success Looks Like

In this role, you will:

  • Establish Media OS as a market-leading operating system for healthcare marketing.
  • Deliver seamless orchestration across channels, partners, and activation platforms.
  • Accelerate adoption among agency partners and direct pharmaceutical customers.
  • Drive meaningful growth in platform usage, revenue, and customer satisfaction.
  • Differentiate IQVIA Digital through industry-leading data, identity, and performance capabilities.
  • Enable AI-powered optimization that delivers measurable improvements in campaign effectiveness and efficiency.

Why Join IQVIA Digital?

At IQVIA Digital, you'll have the opportunity to help define the future of healthcare marketing.

This is a rare opportunity to lead a category-defining platform at the intersection of healthcare, data, identity, and advertising technology. You will play a pivotal role in transforming Media OS into an intelligent, adaptive, and AI-powered marketing ecosystem that creates measurable value for healthcare organizations and patients alike.

Join us in building the next generation of privacy-first, data-driven healthcare marketing solutions.

This is a remote / WFH position open to applicants within the United States.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $140,100.00 - $390,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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