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Head Customer Service Jobs in Virginia (NOW HIRING)

Boar's Head Brand

Material Handler

Petersburg, VA · On-site

$16.50 - $20/hr

Ensures orders are processed in accordance with the Boar's Head's customer service standards. Familiar with standard concepts, practices, and procedures within a warehouse or distribution center.

Boar's Head Brand

Lead Person - Deli

Petersburg, VA · On-site

Ensures orders are processed in accordance with the Boar's Head's customer service standards. Is also familiar with; standard concepts, practices, and procedures within a warehouse, distribution ...

Boar's Head Brand

Lead Person - Sanitation

Petersburg, VA · On-site

$18.50 - $23.75/hr

Ensures orders are processed in accordance with the Boar's Head's customer service standards. Is also familiar with; standard concepts, practices, and procedures within a warehouse, distribution ...

Boar's Head Inn

Spa Receptionist

Charlottesville, VA · On-site

$17/hr

Ensure efficiency and productivity through coordination of appointments with the hotel Guest Services Agents, ensuring Boar's Head customer service standards are followed. * Help maintain inventory ...

Boar's Head Resort

Spa Receptionist

Charlottesville, VA · On-site

$17/hr

Ensure efficiency and productivity through coordination of appointments with the hotel Guest Services Agents, ensuring Boar's Head customer service standards are followed. * Help maintain inventory ...

Boar's Head Resort

Spa Receptionist

Charlottesville, VA · On-site

$13.50 - $16.50/hr

Ensure efficiency and productivity through coordination of appointments with the hotel Guest Services Agents, ensuring Boar's Head customer service standards are followed. * Help maintain inventory ...

Gold's Gym

Customer Service Supervisor

Midlothian, VA · On-site

Position Description: Customer Service Supervisor (CSS) The following provides a detailed ... Attends weekly Department Head Meeting Qualifications & Requirements: * Self-motivated and have ...

Valvoline

Customer Service Advisor

Chester, VA · On-site

$18.25/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

Valvoline

Customer Service Advisor

Chester, VA · On-site

$18.25/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... Have full mobility and can work with your hands above your head * Can stand for extended periods of ...

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All JobsHead Customer Service JobsHead Customer Service Jobs in Virginia

Head Customer Service information

See Virginia salary details

$9

$17

$29

How much do head customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for head customer service in Virginia is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $12.86 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service vs Customer Service Manager?

AspectHead Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, manages multiple teamsManages daily customer service operations, supervises team members, handles escalations
Required CredentialsOften requires leadership experience, relevant certifications, and industry knowledgeTypically requires customer service experience, leadership skills, and relevant training
Work EnvironmentStrategic, leadership-focused, often in upper managementOperational, team-focused, in customer service departments
Industry UsageCommon in larger organizations with multiple customer service teamsFound in organizations of various sizes, more hands-on

The Head Customer Service role is strategic and leadership-oriented, focusing on overall customer service policies and direction. In contrast, the Customer Service Manager handles daily operations and team supervision. Both roles require customer service experience, but the Head Customer Service typically involves higher-level planning and management responsibilities.

What does a head of customer service do?

A head of customer service oversees the customer support department, develops strategies to improve service quality, manages a team of customer service managers and representatives, and ensures customer satisfaction. They analyze customer feedback, implement policies, and often use customer relationship management (CRM) tools to monitor performance and address issues.

What is the highest position in head customer service?

The highest position in customer service management is typically the Director of Customer Service or Vice President of Customer Experience, responsible for overseeing overall customer satisfaction strategies and leading large teams. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and metrics.

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Head Customer Service jobs?

Cities in Virginia with the most Head Customer Service job openings:

Head Customer Service jobs near you
Infographic showing various Head Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,286 per year, or $17.4 per hour.

Material Handler

Boar's Head Brand

Petersburg, VA • On-site

$16.50 - $20/hr

Full-time

Re-posted 24 days ago

Boar's Head rating

7.5

Company rating: 7.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

153rd of 442 rated food and drinks producers

Job description

Hiring Company: Boar's Head Provisions Co., Inc.Overview:Ensures orders are processed in accordance with the Boar's Head's customer service standards. Familiar with standard concepts, practices, and procedures within a warehouse or distribution center. Works without close supervision; typically reports to a lead, supervisor, and/or manager.Job Description:

Responsibilities:

  • Responsible for performing tasks as described and assigned by the Department Supervisor/Lead.
  • Must keep pace with work area and team.
  • Must work as a team player, ensuring product specifications are attained in a safe and efficient manner and communicate well with other team members.
  • Maintain a positive and productive working relationship with all associates, coworkers and upper management.
  • Shipping/Receiving in Dock Area.
  • Operate Fork Lift.
  • Assist other departments as assigned by Supervisor/Lead/Manager.
  • Must follow company's GMP's, SOP's, Rules and Policies.
  • Must be able to follow written and oral instructions.
  • Strives to satisfy the requirements of internal and external customers.
  • Responsible for keeping work area clean.
  • Other duties may be assigned.

Qualifications:

  • While performing the duties of this job, the employee is regularly required to walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to climb or balance.  The employee must regularly lift and/or move up to 50 lbs., and occasionally lift and/or move more than 100 lbs.  Specific vision abilities required by this job include close vision, distance vision, and color vision.
  • While performing the duties of this job, the employee is regularly exposed to extreme cold.  The employee is frequently exposed to wet and/or humid conditions.  The employee is occasionally exposed to moving mechanical parts and toxic or caustic chemicals.  The noise level in the work environment is usually loud.
Location:Petersburg, VATime Type:Full timeDepartment:Ham Packing 3rd Shift

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