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Lead Strong Teams. Build Meaningful Opportunities. Strengthen Community Inclusion.

Sample Supports is seeking a Supported Employment & SCC Program Manager to lead our Supported Employment and community-based day services.

This position oversees daily program operations, develops and supports team members, maintains documentation and regulatory compliance, and ensures individuals receive meaningful, person-centered employment and community opportunities.

We are looking for a dependable and solution-focused leader who can balance employee development, program quality, scheduling, compliance, and the changing needs of the people we serve.

Culture Index Requirement

To be considered for this role, you must complete the
Culture Index Survey. This is not a test, and there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.

What You'll Be Doing

• Lead the daily operations of Supported Employment and Day Program
• Hire, train, supervise, coach, and develop program employees
• Create a positive, accountable, and team-focused program culture
• Coordinate employee schedules, individual services, transportation, coverage, and changing program needs
• Ensure services meet quality, documentation, authorization, billing, and regulatory expectations
• Monitor employee performance, productivity, service delivery, and required documentation
• Support individuals in achieving employment, community-integration, skill-development, and personal goals
• Develop meaningful community-based activities and individualized opportunities
• Build and maintain relationships with employers, community organizations, referral partners, and other stakeholders
• Support job development, placement, retention, and advancement activities
• Collaborate with individuals, families, guardians, case managers, DVR counselors, employers, and interdisciplinary teams
• Maintain accurate, complete, and audit-ready individual and employee records
• Complete ongoing file reviews and address documentation or compliance concerns
• Support individual intake, meet-and-greets, referral coordination, and responses to requests for proposals
• Monitor program goals, billable services, attendance, growth, and service outcomes
• Respond to program challenges, employee needs, behavioral concerns, and emergencies
• Provide direct services, transportation, or coverage when needed to maintain continuity of care
• Follow Sample Supports policies and all applicable HCPF, Medicaid, DVR, licensing, and regulatory requirements
• Report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter
• Adapt to changing responsibilities based on individual needs, program growth, and organizational priorities

What You Bring to the Role

You are an organized and approachable leader who follows through, communicates clearly, and remains calm when plans change. You know how to support employees while maintaining clear expectations and accountability.

You are also motivated by creating meaningful employment and community opportunities that reflect each individual's choices, strengths, interests, and goals.

Qualifications

• Experience working with individuals with intellectual and developmental disabilities required
• Experience in Supported Employment, vocational services, day programming, human services, or a related field preferred
• One to two years of management or supervisory experience preferred
• Ability to meet applicable education, experience, training, and credential requirements for Supported Employment services
• Strong leadership, communication, organization, and problem-solving skills
• Ability to manage employees, schedules, documentation, and multiple program priorities
• Understanding of person-centered services, community inclusion, and individual rights
• Ability to work independently and make sound decisions
• Must be at least 18 years old due to driving responsibilities
• Valid driver's license and reliable transportation
• Ability to transport individuals receiving services when needed
• Ability to perform the physical requirements of the position
• Ability to complete and maintain all required training and certifications

Why Join Sample Supports?

• Lead programs that create meaningful employment and community opportunities
• Make a direct impact on individuals, families, employees, and community partners
• Join a collaborative and mission-driven leadership team
• Access continued training and professional-development opportunities
• Help shape growing programs within an innovative organization
• Receive a competitive compensation and comprehensive benefits package

Health and Financial Benefits

• Flexible paid time off
• Medical, dental, and vision insurance
• Postpartum wellness package
• Hospital indemnity coverage
• Flexible spending and dependent care accounts
• Monthly employer contribution to dependent care accounts
• Accident and short-term disability insurance
• 100% employer-paid life insurance
• Voluntary term life insurance
• Pet insurance
• Mileage reimbursement
• Cell phone reimbursement
• Discounted cell phone plans
• 401(k) with up to a 4% employer match

Well-Being and Professional Development Benefits

• Employee Assistance Program with free mental health, legal, and financial resources
• Paid professional development and certification opportunities
• Free clinical supervision for qualifying degrees and licenses
• Annual anniversary gifts and celebrations
• Bonus opportunities for all positions
• Dream Project
• Five- and Ten-Year Anniversary Trips
• Virtual Sleep Training and Night Nanny Services for Eligible Parents
• Weekly meal services for eligible new parents
• Supplemental parental leave pay for qualifying employees

Benefit eligibility may depend on employment status, tenure, and applicable plan requirements.