Helpdesk Technician III
$18.75 - $25.25/hr
IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as ...
$18.75 - $25.25/hr
IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as ...
$18.75 - $25.25/hr
IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as ...
Denton, TX · On-site
$18.75 - $25.25/hr
IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as ...
Denton, TX · On-site
$18.75 - $25.25/hr
IT Hardware Administrator & Help Desk Technician III Summary The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as ...
Server OS Admin, Patching OS and Apps, Exchange Admin, Barracuda/Spam Admin, Server Hardware Admin, SharePoint Admin, SQL Admin & patching, Web Server Admin, SSL Certificates, Daily Administration ...
Server OS Admin, Patching OS and Apps, Exchange Admin, Barracuda/Spam Admin, Server Hardware Admin, SharePoint Admin, SQL Admin & patching, Web Server Admin, SSL Certificates, Daily Administration ...
Marble Canyon, AZ · Hybrid
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Marble Canyon, AZ · Hybrid
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Marble Canyon, AZ · Hybrid
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Marble Canyon, AZ · Hybrid
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Marble Canyon, AZ · On-site
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Marble Canyon, AZ · On-site
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Reston, VA · On-site
ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Implementation Specialist - Hardware Asset Management * What You Can Expect: A culture of integrity. At CACI, we place character ...
Reston, VA · On-site
ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Implementation Specialist - Hardware Asset Management * What You Can Expect: A culture of integrity. At CACI, we place character ...
ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Implementation Specialist - Hardware Asset Management What You Can Expect: A culture of integrity. At CACI, we place character ...
ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Implementation Specialist - Hardware Asset Management What You Can Expect: A culture of integrity. At CACI, we place character ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Seattle, WA · On-site
$90K - $110K/yr
Monitor and maintain operating systems, network configurations, software applications, and hardware. * Administer and monitor system availability and performance tools. * Add and enhance monitoring ...
Seattle, WA · On-site
$90K - $110K/yr
Monitor and maintain operating systems, network configurations, software applications, and hardware. * Administer and monitor system availability and performance tools. * Add and enhance monitoring ...
Colorado Springs, CO · On-site
Responsibilities We are looking for a highly skilled and experienced Lead Hardware/Network Administrator to oversee the management, maintenance, and optimization of our IT infrastructure, including ...
Colorado Springs, CO · On-site
Responsibilities We are looking for a highly skilled and experienced Lead Hardware/Network Administrator to oversee the management, maintenance, and optimization of our IT infrastructure, including ...
Washington, DC · On-site
$90K - $120K/yr
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Washington, DC · On-site
$90K - $120K/yr
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Annapolis, MD · On-site
Install and configure software and hardware * Administer various SaaS applications * Identity & Access management * Mobile device and patch management * Troubleshoot issues and outages * Develop ...
Annapolis, MD · On-site
Install and configure software and hardware * Administer various SaaS applications * Identity & Access management * Mobile device and patch management * Troubleshoot issues and outages * Develop ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Chicago, IL · On-site
Support and troubleshoot networking infrastructure, including switches and related hardware. * Administer Linux operating systems across multiple distributions, including Ubuntu and Red Hat-based ...
Chicago, IL · On-site
Support and troubleshoot networking infrastructure, including switches and related hardware. * Administer Linux operating systems across multiple distributions, including Ubuntu and Red Hat-based ...
Support and troubleshoot networking infrastructure, including switches and related hardware. * Administer Linux operating systems across multiple distributions, including Ubuntu and Red Hat-based ...
Support and troubleshoot networking infrastructure, including switches and related hardware. * Administer Linux operating systems across multiple distributions, including Ubuntu and Red Hat-based ...
Phoenix, AZ · On-site
Oversee virtualisation technologies, network switches, wireless access points, and server hardware. * Administer data backups and Office 365 (Teams, Autopilot, Azure AD, SharePoint, Exchange)
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Phoenix, AZ · On-site
Oversee virtualisation technologies, network switches, wireless access points, and server hardware. * Administer data backups and Office 365 (Teams, Autopilot, Azure AD, SharePoint, Exchange)
Requirement - Systems Administrator (VMWare / Hardware) Location- USA Remote Contract W2 This position is responsible for building, maintaining, securing, and supporting servers, applications, and ...
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Requirement - Systems Administrator (VMWare / Hardware) Location- USA Remote Contract W2 This position is responsible for building, maintaining, securing, and supporting servers, applications, and ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
Proven experience with network hardware and software, including routers, switches, firewalls, and ... Administer user accounts, network resource access, assist with client device setup * Monitor ...
$41K - $49.8K
3% of jobs
$49.8K - $58.5K
6% of jobs
$58.5K - $67.3K
11% of jobs
$70K is the 25th percentile. Wages below this are outliers.
$67.3K - $76.1K
16% of jobs
The median wage is $84.2K / yr.
$76.1K - $84.9K
15% of jobs
$84.9K - $93.6K
14% of jobs
$101.2K is the 75th percentile. Wages above this are outliers.
$93.6K - $102.4K
12% of jobs
$102.4K - $111.2K
9% of jobs
$111.2K - $120K
6% of jobs
$120K - $128.7K
5% of jobs
$128.7K - $137.5K
3% of jobs
$41K
$88.9K
$137.5K
| Aspect | Hardware Administrator | Network Technician |
|---|---|---|
| Required Credentials | CompTIA A+, Cisco CCNA, relevant certifications | CompTIA Network+, Cisco CCNA, relevant certifications |
| Work Environment | Data centers, server rooms, IT departments | Network operations centers, client sites, offices |
| Employer & Industry Usage | IT companies, large organizations, government agencies | Telecommunications, IT service providers, corporate networks |
| Common Search & Comparison | Hardware Administrator vs Network Technician |
The main difference between a Hardware Administrator and a Network Technician lies in their focus areas. Hardware Administrators primarily manage and maintain physical hardware components like servers, storage devices, and workstations. Network Technicians, on the other hand, focus on configuring, troubleshooting, and maintaining network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ, with Hardware Administrators concentrating on hardware health and Network Technicians on network connectivity and performance.

Job Description: IT Hardware Administrator & Help Desk Technician III
Summary
The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility. This role focuses on supporting and maintaining user devices, printers, shared workstations and IT infrastructure to keep business and production operations running.
While the role includes traditional help desk responsibilities, it also requires someone who can work independently, troubleshoot issues without constant direction, and take ownership of local IT needs. Success in this role means being comfortable making decisions, solving problems end to end, and keeping the site operational even when direction isn't immediately available.
Key Responsibilities
End User Support: Provide Tier 1 technical support in person, by phone, or remotely for hardware, software, and connectivity issues. Prioritize requests based on urgency and business impact.
Site IT Support: Act as the onsite IT contact for day-to-day issues, outages, and device problems. Work through issues from start to finish and escalate when necessary.
Hardware Management: Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and shared workstations. Perform repairs, upgrades, and replacements as needed.
Incident Management: Manage support tickets using the company's ticketing system, documenting work performed and ensuring issues are fully resolved.
System Administration: Perform routine account tasks in Active Directory and Microsoft 365 such as user setup, password resets, and basic permission changes.
Inventory and Asset Management: Maintain accurate records of IT equipment, assist with ordering, staging, deployment, and equipment retirement.
Proactive IT Maintenance: Assist with updates, patching, and general device health to reduce downtime and prevent recurring issues.
Infrastructure & Â Production Support: Help maintain connectivity for printers, shared devices, and technology used in office and production areas. Coordinate with corporate IT when broader changes are required.
IT Local Documentation and Training: Keep procedures and knowledge base content up to date and help users understand how to work effectively with company technology.
Project & IT Subcontractor Coordination: Support local IT projects, office moves, equipment rollouts, and coordinate/manage IT subcontractor tasks.
Qualifications and Skills
Education:
An associate's degree or technical certification in Information Technology, Computer Science, or a related field is preferred, but equivalent experience is acceptable.
Technical Skills
Soft Skills
Certifications (Preferred)
CompTIA A+
CompTIA Network+
Microsoft Certified Professional (MCP) or Microsoft 365 Certified
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Industrial machinery manufacturing
201 - 500 Employees
Frederick, MD, US