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Harborstone Jobs (NOW HIRING)

Branch Manager

Mount Vernon, WA ยท On-site

$72K - $108K/yr

Build Your Career While Making a Difference At Harborstone Credit Union , we believe financial well-being has the power to transform lives, strengthen communities, and create brighter futures. As one ...

Harborstone information

What is Harborstone?

Harborstone is not typically a job title, but rather the name of a credit union based in Washington state. Harborstone Credit Union offers a range of financial services such as banking, loans, and investment products to its members. If you are referring to a job at Harborstone Credit Union, roles may include tellers, loan officers, member service representatives, and other financial service positions. Each role has its own specific duties and requirements, but all focus on helping members manage their finances. For more information about careers at Harborstone, visit their official website.

What is the typical career progression for employees at Harborstone Credit Union?

At Harborstone Credit Union, employees often begin in entry-level roles such as Member Service Representative or Teller and can advance to supervisory or specialized positions like Loan Officer, Branch Manager, or roles within departments such as lending, marketing, or IT. The organization encourages internal promotions and professional development, offering training programs and mentorship to help employees grow within the company. Teamwork and cross-departmental collaboration are emphasized, providing exposure to different aspects of banking and credit union operations. Employees who demonstrate strong performance, leadership, and a commitment to member service are well-positioned for advancement.

What are the key skills and qualifications needed to thrive as a banker at Harborstone Credit Union, and why are they important?

To thrive as a banker at Harborstone Credit Union, you need a solid understanding of financial products, customer service best practices, and basic accounting, often supported by experience in banking or a related field. Familiarity with banking software, CRM tools, and compliance regulations is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help you build trust and address member needs effectively. These skills are crucial for ensuring member satisfaction, regulatory compliance, and the overall success of the credit union.

What is the difference between Harborstone vs Loan Officer?

AspectHarborstoneLoan Officer
CredentialsRequires banking or financial certifications, relevant licensesRequires mortgage or financial licenses, certifications
Work EnvironmentBank branches, financial institutionsMortgage companies, banks, financial institutions
Industry UsageUsed in banking and financial servicesUsed in mortgage lending and banking
Primary RoleProvides banking services, customer supportAssists clients with loan applications, mortgage products

Harborstone and Loan Officer roles both operate within the financial industry, with Harborstone typically referring to a bank or credit union, and Loan Officers focusing on mortgage lending. While Harborstone employees may perform various banking functions, Loan Officers specialize in helping clients secure loans. Both roles require relevant licenses and work in similar environments, but their primary functions differ in scope and focus.

More about Harborstone jobs
Infographic showing various Harborstone job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Branch Manager

Mount Vernon, WA โ€ข On-site

Harborstone Credit Union
Finance and Insuranceย โ€ขย 201 - 500 employees

$72K - $108K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Key responsibilities

  • Lead and inspire a branch team to deliver exceptional member service and support.

  • Manage daily branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.

  • Coach, develop, and motivate team members through ongoing training, feedback, and performance management.


Job description


Build Your Career While Making a Difference

At Harborstone Credit Union, we believe financial well-being has the power to transform lives, strengthen communities, and create brighter futures. As one of Washington's Best Workplaces, we're proud to foster a culture where teammates are empowered to grow, lead, and make a meaningful impact every day.

If you're an emerging leader with a passion for developing people, delivering exceptional service, and building strong relationships, we invite you to join our team as a Branch Manager I.

What You'll Do

As a Branch Manager I, you'll lead a branch team focused on creating outstanding member experiences while driving operational excellence and business growth. You'll serve as a coach, mentor, and role model, helping your team succeed while ensuring branch goals are achieved.

Why Harborstone?

At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including:

  • 401(k) with generous employer match
  • Medical, dental, and vision coverage
  • Employer contribution toward dependent medical premiums
  • Generous paid time off and holidays
  • Professional development and career growth opportunities
  • Employee appreciation and recognition programs
  • Discounted employee financial products
  • A mission-driven culture focused on helping members and communities thrive
  • A collaborative, supportive culture that values work-life balance and employee well-being
  • Competitive pay: $72,600 - $108,900 annually

Starting salary is based on experience and qualifications and will likely not exceed mid-point of range to allow for development and future increases.

Key Responsibilities

  • Lead and inspire a single branch team to deliver exceptional member service and support.
  • Manage daily branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
  • Coach, develop, and motivate team members through ongoing training, feedback, and performance management.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Drive branch growth by identifying opportunities to deepen member relationships and expand financial solutions.
  • Ensure compliance with credit union policies, procedures, and regulatory requirements.
  • Represent Harborstone in the community and help strengthen our local partnerships and community presence.

What We're Looking For

We're seeking a motivated leader who is ready to take the next step in their career and make a lasting impact.

Qualifications:

  • Experience in the financial services industry.
  • Demonstrated ability to coach, develop, and support team members.
  • Strong communication and relationship-building skills.
  • A member-first mindset with a passion for delivering exceptional service.
  • Ability to balance operational excellence, business development, and team leadership.
  • Knowledge of financial products, branch operations, and regulatory compliance requirements.
  • Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
  • Adaptable, collaborative, and committed to achieving results.

Physical Considerations

  • Ability to communicate effectively in verbal, written, and electronic formats with internal and external stakeholders.
  • Ability to read, comprehend, and respond to written and verbal instructions and information.
  • May be required to sit or stand for extended periods, depending on job duties.
  • May involve repetitive motions, including keyboarding and handling office equipment.
  • May require stooping, bending, squatting, or reaching occasionally.
  • May be required to lift and carry items weighing up to 25 pounds.
  • Ability to navigate office environments, including walking between workstations, meeting rooms, and member service areas.
  • Regular travel between assigned branch locations required.

Ready to Lead, Grow, and Make a Difference?

If you're looking for a place where your leadership matters, your growth is encouraged, and your work positively impacts others, we'd love to hear from you.

FLSA: Exempt