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Hampton Inn Suites Jobs (NOW HIRING)

Hampton Inn & Suites Murray

Maintenance Engineer

Murray, KY · On-site

$13 - $14/hr

Hampton Inn & Suites Murray is seeking a dependable, hands-on Maintenance Engineer to help ensure our hotel remains safe, comfortable, and welcoming for every guest. This position plays a key role in ...

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How much do hampton inn suites jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for hampton inn suites in the United States is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hampton Inn & Suites Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent at Hampton Inn & Suites, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with hotel management software like Opera or OnQ, as well as basic computer proficiency, is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for creating positive guest experiences. These skills ensure smooth operations, guest satisfaction, and uphold the brand's reputation for quality service.

What are some common challenges faced by front desk staff at Hampton Inn Suites, and how can they be managed effectively?

Front desk staff at Hampton Inn Suites often encounter challenges such as managing guest expectations during busy periods, handling last-minute reservation changes, and resolving guest concerns efficiently. Effective communication, strong organizational skills, and familiarity with the property management system are crucial for addressing these challenges. Continuous training, support from the management team, and teamwork with housekeeping and maintenance departments help ensure smooth operations and high guest satisfaction.

What are Hampton Inn & Suites employees responsible for?

Employees at Hampton Inn & Suites are responsible for ensuring guests have a comfortable and enjoyable stay. This includes roles such as front desk staff assisting with check-in and check-out, housekeeping maintaining clean rooms, and management overseeing operations. Team members may also handle guest inquiries, resolve issues, and provide information about hotel amenities and local attractions. The overall goal is to deliver excellent customer service in a friendly and welcoming environment.
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Hampton Inn Suites jobs near you
Infographic showing various Hampton Inn Suites job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,607 per year, or $15.2 per hour.

Hotel Assistant General Manager

Hampton Inn & Suites

Phoenix, AZ

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Hotel Assistant General Manager at the Hampton Inn & Suites Phoenix Downtown.

Why Youll Love Working with Us
The Hampton Inn & Suites Phoenix Downtown is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
How Youll Make An Impact
Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue.
Guest Experience & Team Leadership
  • Provide exceptional guest service while setting high service standards for the Front Desk team to follow
  • Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
  • Supervise team, including hiring, training, scheduling, and performance management
Operational Excellence
  • Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
  • Ensure the safety of guests and team members by upholding all safety procedures and standards
  • Support service quality by addressing guest concerns and initiating prompt, effective solutions
Financial & Front Office Administration
  • Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
  • Assist with accounting functions including billing, reporting, and financial reconciliation
  • Monitor and support procedures related to inventory, key control, and monetary handling

What does success look like in this role?
  • Three years of related work experience in hotels
  • At least two years in a hospitality management position
  • Strong organizational skills and attention to detail
  • Ability to handle pressure with poise and finesse
  • Strong leadership and a professional image
  • Strong customer service skills to include problem-solving and complaint resolution
  • Ability to work in a fast-paced setting

What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment weve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Phoenix Downtown.

Career Development
  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
Team Member Perks
  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day earn bonuses for going above and beyond to support team and guests
  • Everyone Sells earn cash for bringing in business to our properties
  • Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
Financial Support
  • Same-day pay options
  • Referral bonus earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
  • Health Savings Account
  • Structured bonus program

Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is an Equal Opportunity Employer.