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Gold's Gym

Front Desk Team Member- GOLD'S GYM - Yukon

Yukon, OK · On-site

$10.75 - $13.50/hr

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests ...

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How much do gym desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for gym desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Gym Desk job?

A Gym Desk job involves managing the front desk at a gym or fitness center. Responsibilities typically include greeting members, handling check-ins, answering inquiries, processing payments, and maintaining a clean and organized reception area. Gym Desk staff may also assist with scheduling, memberships, and providing basic information about gym facilities and policies. Strong customer service and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Gym Desk position, and why are they important?

To thrive as a Gym Desk employee, you need strong customer service abilities, organizational skills, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with gym management software, appointment booking systems, and point-of-sale terminals is typically required. Excellent communication, problem-solving, and a friendly, welcoming demeanor help build positive member relationships and handle daily inquiries efficiently. These skills are crucial for creating a smooth check-in process, maintaining a positive gym atmosphere, and ensuring member satisfaction.

What are the typical daily responsibilities of someone working at the gym desk?

As a Gym Desk staff member, your daily responsibilities will include greeting members and guests, handling check-ins and membership verifications, answering phone calls and responding to inquiries, and maintaining a clean, organized front desk area. You may also assist with scheduling personal training appointments, processing membership payments, and resolving minor issues or requests from members. Collaboration with fitness trainers and management is common, especially when communicating new promotions or following up on member feedback. This role is central to creating a welcoming environment and ensuring smooth gym operations.

What are gym service desk workers called?

Gym service desk workers are commonly called front desk attendants, receptionists, or membership desk staff. They handle member check-ins, inquiries, and administrative tasks, often requiring good communication skills and customer service experience.
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Gym Desk jobs near you

Front Desk Team Member - GOLD'S GYM - Slaughter

Gold's Gym

Austin, TX

$12.75 - $15.75/hr

Part-time

Posted 17 days ago

Job description

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience.


  • Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.
  • Provide security and control to the front door and retail area of the facility.
  • Personally check each member into the gym using the proper check-in procedures.
  • Monitor check-ins to identify delinquent accounts and notify Gym Management.
  • Register all guests into the gym using proper registration procedures.
  • Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.
  • Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries
  • Respond immediately to member requests, inquiries, and concerns.
  • Maintain neat appearance and wear proper uniform attire with nametag while on duty.
  • Distribute keys, towels and other materials as needed.
  • Process retail and concession sales.
  • Help maintain a fully stocked cooler and retail inventory.
  • Attend all staff meetings as directed.
  • Clean and maintain the front desk area according to company standards.
  • Log all maintenance concerns that are reported.
  • Follow and report any safety concerns.
  • Notify management of any gym or member incidents that require incident reports.
  • Work when scheduled and adhere to company attendance policies.
  • Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs.
  • Assist in membership sales (kiosk or computer) and signing up members.
  • Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions.
  • Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements).
  • Assist with receiving orders and checking in retail and concession products.
  • Assist members with registering and checking in for classes via app.
  • Other duties as assigned.

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