To thrive working at the Gwinnett County Library, you need a strong knowledge of library science, customer service experience, and at least a high school diploma (with many roles preferring an associate’s or bachelor’s degree). Experience with integrated library systems (ILS), cataloging databases, and digital resource platforms like Libby or Hoopla is highly valuable. Strong communication, organization, and problem-solving skills help you provide excellent service to patrons and collaborate effectively with team members. These qualifications ensure efficient library operations, positive patron experiences, and a welcoming community environment.