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Guest Experience Associate Jobs in Raleigh, NC (NOW HIRING)

Leasing Associate

Durham, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

Leasing Associate

Raleigh, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

Leasing Associate

Raleigh, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

Lead Cashier

Holly Springs, NC · On-site

$13.75 - $17/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Leasing Associate

Raleigh, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

Lead Cashier

Raleigh, NC · On-site

$15.50 - $19/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Lead Cashier

Raleigh, NC · On-site

$15.50 - $19/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Lead Cashier

Chapel Hill, NC · On-site

$14.75 - $18/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Lead Cashier

Chapel Hill, NC · On-site

$14.75 - $18/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Lead Cashier

Durham, NC · On-site

$15 - $18.50/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

New

Lead Cashier

Chapel Hill, NC · On-site

$14.75 - $18/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Lead Cashier

Durham, NC · On-site

$15 - $18.50/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

New

Lead Cashier

Holly Springs, NC · On-site

$13.75 - $17/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Lead Cashier

Holly Springs, NC · On-site

$13.75 - $17/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

Assistant General Manager

Cary, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This individual will lead the Front Office team by creating an exceptional guest experience, developing associates, driving operational excellence, and ensuring brand standards are consistently ...

Assistant General Manager

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This individual will lead the Front Office team by creating an exceptional guest experience, developing associates, driving operational excellence, and ensuring brand standards are consistently ...

Showing results 41-60

Guest Experience Associate information

See Raleigh, NC salary details

$8

$15

$20

How much do guest experience associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for guest experience associate in Raleigh, NC is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

Is guest experience associate a stressful job?

A guest experience associate role can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. However, stress levels vary depending on the workplace, workload, and individual skills in communication and problem-solving.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

What are the most commonly searched types of Guest Experience jobs in Raleigh, NC?

The most popular types of Guest Experience jobs in Raleigh, NC are:

What are popular job titles related to Guest Experience Associate jobs in Raleigh, NC?

For Guest Experience Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Guest Experience Associate jobs in Raleigh, NC look for?

The top searched job categories for Guest Experience Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Guest Experience Associate jobs?

Cities near Raleigh, NC with the most Guest Experience Associate job openings:

Infographic showing various Guest Experience Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $32,159 per year, or $15.5 per hour.

Leasing Associate

RPM Living

Durham, NC • On-site

$16.50 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago


RPM Living rating

6.9

Company rating: 6.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

125th of 252 rated facilities management


Job description

Overview
At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners.
Responsibilities
  • Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
  • Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
  • Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
  • Community Manager approval and follow up with applicants on their status
  • Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
  • Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
  • Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
  • Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
  • Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e. competitive rental rates, referrals, promotions, locators, and outreach)
  • Projects a favorable image of the community to achieve property objectives and public recognition
  • Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
  • Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
  • Attends weekly and daily goal setting meetings as appropriate
  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Education and Experience
  • Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
  • Microsoft Office, Property Management Software

Qualifications
Physical Requirements:
  • May be required to sit for extended periods of time while working at a desk
  • May be required to climb stairs
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
  • Must be able to use mobile devices and applications for work-related tasks

Work Environment:
  • This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
  • The office is an open setting which may include bright lights, constant noises and distractions
  • A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

RPM Living is an Equal Opportunity Employer.
This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

What RPM Living employees say

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About RPM Living

Sourced by ZipRecruiter

Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...... we show you the way to success.

Industry

Real estate

Company size

51 - 200 Employees

Headquarters location

Austin, TX, US

Year founded

2002

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