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Guest Assistant Jobs in Raleigh, NC (NOW HIRING)

Chick-fil-A

Dining Room Host

Durham, NC

$13.50 - $17/hr

Create a warm, family-friendly environment for every guest * Assist with opening and closing dining room duties * Cleaning the restrooms Requirements * Positive attitude and strong communication ...

Chick-fil-A

Dining Room Host

Durham, NC · On-site

$13.50 - $17/hr

Create a warm, family-friendly environment for every guest * Assist with opening and closing dining room duties * Cleaning the restrooms Requirements * Positive attitude and strong communication ...

Melty

Sandwich Food Truck Team Member

Raleigh, NC · On-site

Warmly greet and engage each guest * Assist guests in the selection process * Enter orders into the point of sale (POS) system, collect a payment, provide correct change, etc. * Interact with guests ...

Lowes Foods

Assistant Guest Service Mgr FT

Garner, NC · On-site

To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution and maintenance of Lowes Foods' Guest Service Standards and ...

Doubletree by Hilton

Guest Service Agent

Raleigh, NC

$14.50 - $18.50/hr

Enter sales rooming lists if requested. * Assist front office management team in researching ... Enter all guest maintenance issues into Hotel Service Pro. Follow up to make sure that issues have ...

Holiday Inn Express

Guest Service Agent

Chapel Hill, NC

$12.50 - $15.75/hr

Enter sales rooming lists if requested. * Assist front office management team in researching ... Enter all guest maintenance issues into Hotel Service Pro. Follow up to make sure that issues have ...

Doubletree By Hilton

Guest Service Agent

Raleigh, NC · On-site

$14.50 - $18.50/hr

Guest Service Agent Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To ... Perform accurate and efficient bucket checks. * Assist the sales department with group key packets ...

Marbles Kids Museum

Guest Engagement Host

Raleigh, NC · On-site

Guest EngagementHost Marbles Kids Museum is a vibrant, nonprofit children's museum and IMAX Theatre ... As aGuest Engagement Host, you will assist guests in the museum experience by activating exhibits ...

Marbles Kids Museum

Guest Engagement Host

Raleigh, NC · On-site

$13.50 - $18.50/hr

As a Guest Engagement Host, you will assist guests in the museum experience by activating ... museum guests; respond to guest needs, answer questions, and relay feedback to supervisors.

McDonald's

Guest Experience Lead (GEL)

Lillington, NC · On-site

$13.50 - $17.50/hr

You will assist customers at the kiosks, guide them through our mobile ordering platform, promote ... Address guest concerns or requests with urgency and a solution-focused attitude * Maintain a clean ...

McDonald's

Guest Experience Lead (GEL)

Angier, NC · On-site

$11 - $14.50/hr

You will assist customers at the kiosks, guide them through our mobile ordering platform, promote ... Address guest concerns or requests with urgency and a solution-focused attitude * Maintain a clean ...

McDonald's

Guest Experience Lead (GEL)

Apex, NC · On-site

$12.25 - $15.75/hr

You will assist customers at the kiosks, guide them through our mobile ordering platform, promote ... Address guest concerns or requests with urgency and a solution-focused attitude * Maintain a clean ...

CMC Hotels

Guest Service Representative

Cary, NC · On-site

$13.75 - $16.75/hr

Guest Service Representative Courtyard Raleigh-Cary/Crossroads - Cary, NC Join the #1 Hotel in Cary ... assist guests. * Promoting Marriott Bonvoy membership and supporting brand initiatives.

CMC Hotels

Guest Service Representative

Cary, NC

$13.75 - $16.75/hr

Guest Service Representative Courtyard Raleigh-Cary/Crossroads - Cary, NC Join the #1 Hotel in Cary ... assist guests. * Promoting Marriott Bonvoy membership and supporting brand initiatives.

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All JobsGuest JobsGuest Assistant JobsGuest Assistant Jobs in Raleigh, NC

Guest Assistant information

See Raleigh, NC salary details

$11

$17

$24

How much do guest assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for guest assistant in Raleigh, NC is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.

What are popular job titles related to Guest Assistant jobs in Raleigh, NC?

For Guest Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Guest Assistant jobs in Raleigh, NC look for?

The top searched job categories for Guest Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Guest Assistant jobs?

Cities near Raleigh, NC with the most Guest Assistant job openings:

Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,758 per year, or $17.7 per hour.

Dining Room Host

Chick-fil-A

Durham, NC

$13.50 - $17/hr

Full-time

Re-posted 6 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,603 frontline employees who took The Breakroom Quiz

16th of 106 rated fast food restaurants

Job description

The Dining Room Host is responsible for creating a clean, welcoming, and exceptional dining experience for guests. This role focuses on hospitality, cleanliness, guest engagement, and ensuring the dining room reflects Chick-fil-A’s standards of excellence. Dining Room Hosts serve as ambassadors of hospitality by interacting with guests, assisting with dining room needs, and maintaining a positive atmosphere.

Responsibilities

  • Welcome guests with a friendly and professional attitude
  • Maintain cleanliness and organization of the dining room, restrooms, patio, and beverage station
  • Deliver outstanding customer service and hospitality to all guests
  • Assist guests with seating, tray carrying, refills, and special requests when needed
  • Monitor dining room traffic and ensure tables are cleaned promptly
  • Stock dining room supplies including napkins, condiments, straws, lids, and beverages
  • Sweep, mop, and sanitize dining areas throughout the shift
  • Respond quickly to guest concerns and communicate issues to leadership when necessary
  • Support team members in Front of House operations during busy periods
  • Ensure all food safety and sanitation guidelines are followed
  • Create a warm, family-friendly environment for every guest
  • Assist with opening and closing dining room duties
  • Cleaning the restrooms

Requirements

  • Positive attitude and strong communication skills
  • Friendly, outgoing, and guest-focused personality
  • Ability to work in a fast-paced environment
  • Ability to stand and walk for extended periods of time
  • Ability to lift up to 25 pounds when stocking or cleaning
  • Strong attention to cleanliness and detail
  • Reliable transportation and dependable attendance
  • Willingness to work flexible schedules including mornings, evenings, weekends, and holidays
  • Ability to work both independently and as part of a team
  • Prior customer service or restaurant experience preferred, but not required

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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