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Guest Assistant Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Many of our Front Office leaders grow into Assistant General Manager roles within just a few years ... Ensure all associates are trained in guest service standards, financial controls, and hotel ...

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Many of our Front Office leaders grow into Assistant General Manager roles within just a few years ... Ensure all associates are trained in guest service standards, financial controls, and hotel ...

Ulta Beauty, Inc.

Assistant Stylist

Raleigh, NC

The Assistant Stylist position is a temporary position that is intended to prepare talent for a ... Develop guest relationships through consultations and appropriate retail and service ...

Ulta Beauty

Assistant Stylist

Holly Springs, NC · On-site

The Assistant Stylist position is a temporary position that is intended to prepare talent for a ... Develop guest relationships through consultations and appropriate retail and service ...

Ulta Beauty

Assistant Stylist

Raleigh, NC · On-site

The Assistant Stylist position is a temporary position that is intended to prepare talent for a ... Develop guest relationships through consultations and appropriate retail and service ...

Ulta Beauty, Inc.

Assistant Stylist

Raleigh, NC · On-site

The Assistant Stylist position is a temporary position that is intended to prepare talent for a ... Develop guest relationships through consultations and appropriate retail and service ...

CMC Hotels

Housekeepers/Guest Room Attendants

Durham, NC · On-site

$13.50 - $16.25/hr

You will ensure guest rooms and public areas are spotless, comfortable, and ready to create a ... Follow all safety and sanitation guidelines * Assist with public area cleaning as needed * Support ...

CMC Hotels

Assistant General Manager

Cary, NC · On-site

Assistant General Manager Courtyard Raleigh/Cary-Crossroads CMC Hotels Lead with Hospitality ... Elevate Every Guest Experience. Are you a hospitality leader who thrives on creating memorable ...

CMC Hotels

Assistant General Manager

Cary, NC · On-site

$60 - $80/hr

Elevate Every Guest Experience. Are you a hospitality leader who thrives on creating memorable ... We are seeking an engaging, service-driven Assistant General Manager to join the leadership team at ...

Ruby Tuesday

Server Assistant

Garner, NC · On-site

Address guest concerns and informs Manager. Supports and assists team members by delivering food ... Answer the phone and assist with answering guests' questions in a friendly, courteous manner.

rubytuesday

Server Assistant

Garner, NC · On-site

Using the Table Management System (TMS), the server assistant is responsible for seating guests and assisting the service team with ensuring that each guest leaves happy. ESSENTIAL DUTIES AND ...

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Guest Assistant information

See Raleigh, NC salary details

$11

$17

$24

How much do guest assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for guest assistant in Raleigh, NC is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.10 per hour, depending on experience, location, and employer.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

Is guest assistant relations a stressful job?

Guest assistant roles often involve managing guest needs, resolving issues, and maintaining a positive environment, which can be stressful during busy periods or when handling difficult situations. Good communication skills and the ability to stay calm under pressure are important for success in this role.

What skills are needed for guest assistant?

A guest assistant needs strong communication and customer service skills to interact effectively with guests. They should be able to handle inquiries, resolve issues promptly, and work well in a team environment. Basic computer skills and a friendly attitude are also important for success in this role.

What are popular job titles related to Guest Assistant jobs in Raleigh, NC?

For Guest Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Guest Assistant jobs in Raleigh, NC look for?

The top searched job categories for Guest Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Guest Assistant jobs?

Cities near Raleigh, NC with the most Guest Assistant job openings:

Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,758 per year, or $17.7 per hour.

Full-Time Guest Services Agent - Hyatt House Raleigh North Hills $16+

Raleigh, NC • On-site

Concord Hospitality
Hospitality Services • 5 - 10K employees
Learn more about Concord Hospitalityexternal

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

The Front Desk Agent serves as the first and last impression of our hotel, providing exceptional guest service while handling front desk operations efficiently and professionally. This role is responsible for creating memorable experiences, resolving guest concerns, and ensuring every guest feels valued throughout their stay.
Essential Responsibilities
  • Greet guests with enthusiasm and provide outstanding customer service.
  • Complete guest check-ins, check-outs, and reservation transactions accurately.
  • Answer phone calls and respond to guest inquiries in a professional manner.
  • Handle cash, credit card transactions, and balancing procedures.
  • Assist guests with hotel information, local recommendations, and special requests.
  • Address guest concerns promptly and work toward satisfactory resolutions.
  • Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
  • Maintain accurate guest records and update information in the property management system.
  • Promote hotel amenities, services, and World of Hyatt membership opportunities.
  • Follow Hyatt standards, brand policies, and safety procedures.
Qualifications
  • Previous hospitality, customer service, or front desk experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and remain organized in a fast-paced environment.
  • Basic computer proficiency and ability to learn hotel management systems.
  • Professional appearance and positive attitude.
  • Availability to work flexible schedules, including weekends and holidays.
  • High school diploma or equivalent required.

Schedule Requirements
  • Flexible schedule required.
  • Must be available to work weekdays, weekends, holidays, and varying shifts, including mornings, evenings, and overnight shifts as needed.
  • Ability to work additional hours during high occupancy periods and special events.

Concord Hospitality Benefits (Full Time Associates only)
Full-time associates are eligible to participate in a comprehensive benefit package, which includes
  • Competitive wages
  • Medical/Dental/Vision plans insurance
  • Life insurance with Short Term and Long-Term disability options
  • 401k with Company Match
  • Tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training & development and career advancement opportunities.

Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.
We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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