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Guest Experience Associate Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Guest Relations Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Your role is key to the overall experience the guest will have. Your keen sense of being proactive ... Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ...

RPM Living

Leasing Associate

Durham, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

RPM Living

Leasing Associate

Durham, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

RPM Living

Leasing Associate

Durham, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

RPM Living

Leasing Associate

Raleigh, NC · On-site

$16.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Greet and qualify prospects professionally using guest cards in our Lead Management Software ... Experience * Associate's degree or equivalent from two-year college or technical school; or six ...

Ulta Beauty, Inc.

Lead Cashier

Raleigh, NC · On-site

$15.50 - $19/hr

This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and ...

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Guest Experience Associate information

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How much do guest experience associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for guest experience associate in Raleigh, NC is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

Is guest experience associate a stressful job?

A guest experience associate role can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. However, stress levels vary depending on the workplace, workload, and individual skills in communication and problem-solving.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

What are the most commonly searched types of Guest Experience jobs in Raleigh, NC?

The most popular types of Guest Experience jobs in Raleigh, NC are:

What are popular job titles related to Guest Experience Associate jobs in Raleigh, NC?

For Guest Experience Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Guest Experience Associate jobs in Raleigh, NC look for?

The top searched job categories for Guest Experience Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Guest Experience Associate jobs?

Cities near Raleigh, NC with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $32,159 per year, or $15.5 per hour.

Housekeepers/Guest Room Attendants-The Westin Raleigh-Durham Airport

CMC Hotels

Raleigh, NC

$12 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Housekeeping Attendant

The Westin Raleigh-Durham Airport
Raleigh, North Carolina

At The Westin Raleigh-Durham Airport, we believe every exceptional guest experience begins with a clean, comfortable, and welcoming environment. We are looking for engaging, motivated, and detail-oriented Housekeeping Attendants who take pride in their work and enjoy creating memorable experiences for every guest.

Why Join CMC Hotels?

At CMC Hotels, we don't just offer a job—we offer an opportunity to build a career.

We believe in Growing People. Our associates are the heart of our organization, and their dedication is what drives the success of our hotels. We are committed to recognizing great work, investing in professional development, and providing opportunities for advancement throughout our growing portfolio.

Benefits (Based on Eligibility)
  • Paid Vacation
  • Paid Personal Leave
  • Paid Holidays
  • Medical Insurance through Blue Cross Blue Shield
  • Dental, Vision, Life Insurance
  • Short-Term & Long-Term Disability Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Training and Development
  • Monthly Incentive Opportunities
  • Hotel Room Discounts at participating properties
  • Career Growth Opportunities within CMC Hotels
Position Summary

The Housekeeping Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of guest rooms while delivering exceptional hospitality. This position plays a vital role in ensuring every guest enjoys a clean, comfortable, and relaxing stay that reflects the Westin brand standards.

Essential Responsibilities
  • Clean and service assigned guest rooms according to Westin and CMC Hotels brand standards.
  • Make beds, replace linens, towels, and replenish guest room amenities and supplies.
  • Dust, vacuum, sanitize, and thoroughly clean all guest room areas, including bathrooms.
  • Inspect rooms to ensure quality standards are consistently met.
  • Report maintenance concerns, damaged items, or safety hazards promptly.
  • Respond courteously and efficiently to guest requests and housekeeping needs.
  • Maintain housekeeping carts, equipment, and supply areas in a clean and organized manner.
  • Follow all safety, sanitation, and infection prevention procedures.
  • Work collaboratively with fellow housekeeping team members and other hotel departments to provide an exceptional guest experience.
Qualifications
  • Previous housekeeping or hotel experience is preferred but not required.
  • Knowledge of cleaning products, sanitation procedures, and proper cleaning techniques is preferred.
  • Strong attention to detail with a commitment to quality and cleanliness.
  • Excellent customer service and communication skills.
  • Ability to work independently while also contributing as part of a team.
  • Dependable with a positive attitude and strong work ethic.
  • Must be available to work a flexible schedule, including weekends and holidays.
Physical Requirements
  • Ability to stand and walk for extended periods throughout the shift.
  • Frequent bending, kneeling, stooping, reaching, twisting, and climbing.
  • Ability to push and pull housekeeping carts weighing up to approximately 50 pounds.
  • Ability to regularly lift and carry up to 30 pounds.
  • Ability to perform repetitive physical tasks while maintaining quality and efficiency.

If you are passionate about hospitality, enjoy working in a fast-paced environment, and take pride in creating exceptional guest experiences, we encourage you to apply today.

Come grow your career with CMC Hotels—we believe in Growing People.

Apply