ZipRecruiter

Log In

1

Guest Engagement Jobs (NOW HIRING)

ZooTampa

Guest Engagement Guide I (Part-Time)

Tampa, FL · On-site

As a Guest Engagement Guide I , you will be the heartbeat of our Safari Expedition, Signature Encounters, and various interpretive experiences throughout the park. This role is perfect for someone ...

Great Wolf Lodge

Guest Engagement Specialist

Scotrun, PA · On-site

$14/hr

Pay: $14  At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and ...

previous pagenext page

Showing results 21-40

All JobsGuest Engagement Jobs

Guest Engagement information

See salary details

$27K

$77.8K

$136.5K

How much do guest engagement jobs pay per year?

As of Jul 27, 2026, the average yearly pay for guest engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What's a good job for overthinkers?

Guest engagement roles often involve interacting with guests, problem-solving, and communication, which can suit overthinkers who enjoy planning and attention to detail. These jobs typically require strong interpersonal skills and patience, and may involve working in hospitality, events, or customer service environments. Tasks may include managing guest experiences, providing information, and ensuring satisfaction, often with a focus on proactive communication and organization.

What jobs allow you to interact with people?

Guest engagement roles, such as hotel front desk staff, event coordinators, and customer service representatives, involve frequent direct interaction with people. These jobs often require strong communication skills, a friendly demeanor, and the ability to handle diverse customer needs in person or over the phone.

What jobs pay 4000 a week without a degree?

Guest engagement roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but these usually require significant experience, certifications, or a strong network. Most roles paying this amount consistently without a degree are rare and often involve commission-based earnings or business ownership.

What are the key skills and qualifications needed to thrive in Guest Engagement, and why are they important?

To thrive in Guest Engagement, you need excellent customer service skills, problem-solving abilities, and often a background in hospitality or related fields. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and reservation platforms is typically required. Strong interpersonal communication, empathy, and adaptability help you build rapport and respond effectively to guest needs. These skills ensure a positive and memorable experience for guests, driving satisfaction and repeat business.

What is a guest engagement specialist?

A guest engagement specialist is a customer service professional responsible for creating positive experiences for guests, often in hospitality or entertainment settings. They communicate effectively, address guest needs, and use tools like CRM systems to enhance guest satisfaction and loyalty.

What is Guest Engagement?

Guest Engagement refers to the strategies and actions taken by businesses, especially in hospitality and service industries, to interact with and create positive experiences for their guests. This role often involves greeting guests, addressing their needs, collecting feedback, and ensuring customer satisfaction throughout their visit. Effective Guest Engagement helps build lasting relationships with guests, increases loyalty, and can lead to positive reviews and repeat business. Professionals in this field must have strong communication skills, empathy, and a focus on delivering outstanding service.

How does a Guest Engagement professional typically collaborate with other departments to enhance the overall guest experience?

Guest Engagement professionals often work closely with teams such as front desk, housekeeping, food and beverage, and event planning to ensure guests' needs are met seamlessly. They act as a liaison, communicating guest feedback and special requests to relevant departments, and may coordinate personalized experiences or resolve issues promptly. This cross-departmental collaboration is essential for creating memorable stays and maintaining high guest satisfaction, making strong communication and teamwork key components of the role.

What is the difference between Guest Engagement vs Guest Services?

AspectGuest EngagementGuest Services
Primary FocusBuilding relationships and enhancing guest experience through proactive interactionProviding immediate assistance and resolving guest issues
Skills RequiredCommunication, interpersonal skills, customer relationship managementProblem-solving, customer service, product knowledge
Work EnvironmentHotels, resorts, entertainment venues, where interaction is ongoingFront desk, concierge, customer support areas
Common CertificationsHospitality certifications, customer service trainingCustomer service certifications, hospitality training

Guest Engagement focuses on creating meaningful relationships and enhancing the overall guest experience through proactive interactions. In contrast, Guest Services primarily involves addressing immediate guest needs and resolving issues efficiently. Both roles are vital in the hospitality industry but differ in their approach and scope.

More about Guest Engagement jobs
What job categories do people searching Guest Engagement jobs look for? The top searched job categories for Guest Engagement jobs are:
Guest Engagement jobs near you
Infographic showing various Guest Engagement job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.
Guest Engagement Guide I (Part-Time)

Guest Engagement Guide I (Part-Time)

ZooTampa

Tampa, FL • On-site

Part-time

Retirement

Posted 6 days ago

Job description

Join Our Team at ZooTampa and Drive Into Adventure as a Guest Engagement Guide.
This position would work a Friday/Saturday/Sunday schedule.
Your Role:
As a Guest Engagement Guide I, you will be the heartbeat of our Safari Expedition, Signature Encounters, and various interpretive experiences throughout the park. This role is perfect for someone who loves nature, thrives in an educational environment, and has a flair for engaging storytelling. Here's what you'll do:
  • Drive and Narrate: Safely operate a 32-passenger Ford F550 safari truck through rugged terrain, all while delivering captivating stories about our animals and conservation efforts. Your narrative will not only educate but also mesmerize our guests of all ages.
  • Engage and Educate: Develop a charismatic persona and maintain an energetic presence to make every tour memorable. Your interactions will help deepen the public's connection to wildlife conservation.
  • Support and Enhance: Assist in the loading and unloading of guests, including those using wheelchairs and mobility scooters, ensuring a welcoming environment for all.
  • Collaborate and Lead: Work closely with other departments to enhance the guest experience and act as a role model for new staff.

Who You Are:
  • You hold a valid FL driver's license with a clean driving record and at least five years of driving experience, crucial for operating our large, automatic transmission Ford F550 safari trucks safely.
  • You're a storyteller at heart, capable of engaging large groups with your knowledge and enthusiasm.
  • Your background in education, environmental studies, or a related field has prepared you to take on this dynamic role, although equivalent experiences are highly valued.

Take Action:
Are you ready to drive change and make lasting memories for our guests? Apply today to become a key player at ZooTampa! Embark on your journey with us and help bring conservation stories to life in a way only you can.
Who We Are
ZooTampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1.2 million visitors annually. We have grown to what now encompasses 56 acres of naturalistic wildlife habitats in a lush, tropical garden setting with wide-ranging activities. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up-close animal encounters and engaging seasonal events for which it has won awards as one of the country's most family-friendly zoos.
Our mission is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.
Our vision is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife.
Join us and become a part of creating unforgettable natural connections!
Your day to day
  • Facilitates Safari Expedition for guests of all ages.
  • Performs an educational and entertaining narrative while standing on the back of a moving truck, sharing animal information and conservation stories in a fun and engaging way.
  • Develops a unique character and performs with an energetic and upbeat attitude.
  • Remains in character throughout the experience, while engaging with guests and delivering a thematic and high-quality performance.
  • Drives 32-passenger safari trucks on unpaved roads through and around animal habitats.
  • Rotates between Safari Expedition roles continuously throughout the day.
  • Assists passengers in getting on and off vehicles.
  • Assists persons with disabilities/patrons of tours, including loading of wheelchairs.
  • Demonstrates safe operation of the safari trucks, including responding appropriately and assisting in potential emergency situations.
  • Consistently demonstrates excellent guest interaction and "hospitality" skills at all times.
  • Maintains a friendly, courteous attitude towards guests and gives assistance whenever possible.
  • Politely and diplomatically enforces safety and departmental rules and processes. Ensures that ZooTampa's policies and procedures are carried out in all programs.
  • Fully understands all operating and safety procedures and communicates designated safety instructions to guests.
  • Keeps and documents accurate rider counts.
  • Ensures a high level of service and positive experience for visitors and program participants.
  • Supports the transfer of knowledge and expertise from the animal care staff and scientists to Zoo guests, with the goal of increasing the visibility of the Zoo's conservation messages.
  • Supports informal Signature Encounters, in-park interpretive experiences and events for the Guest Engagement Department.
  • Offers ideas and recommendations on program changes and improvements to Guest Engagement leadership.
  • Maintains strong working relationships with all departments within the Zoo to help ensure the overall success of programs.
  • Acts as a positive role model for new staff.
  • Attends training classes as assigned to develop new skills and support the needs of the team.
  • Performs ancillary tour duties and other duties as needed.

What are we looking for?
  • Pursuing a Bachelor's Degree in education, environmental studies, or related field is preferred. A comparable amount of training and experience may be substituted for the minimum qualifications.
  • Must have a valid FL driver's license, have/maintain driving record acceptable to the Zoo, and pass a driver physical.
  • Knowledge of modern day Zoos, the purposes and goals, and conservation themes and meanings.
  • Ability to work independently, with general direction from leadership.
  • Ability to manage workload as well as flexibility to quickly adapt to varying situations without jeopardizing the integrity of the program.
  • Excellent oral and written communication skills, including ability to speak and present well in front of crowds and maintain control of large groups.
  • Highly motivated and organized with high energy and a positive team player attitude.
  • Ability to master and then deliver conservation messaging and in-park interpretive in fun and engaging manner with high degree of accuracy.
  • Ability to make sound decisions in a fast paced environment.

Other Requirements
  • Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
  • Must be able to tolerate exposure to dust, fumes, animal dander, odor, loud noises, motion, and vibrations.
  • Must be able to comfortably drive safari trucks for extended periods of time.
  • Must be able to comfortably drive golf cart vehicles as part of tours.
  • Must be able to lead tours and talk to guests for extended periods of time.
  • Must be able to withstand typical Florida climate.
  • Must be able to work on weekends, holidays, and flexible daily hours as well as various evening hours.
  • Must be able to stand for extended periods of time, lift up to 50 pounds, bend over, move quickly when necessary, and interact with children at their level.
  • The ability to clearly communicate with the general public.
  • Adequate auditory and visual acuity and cognitive ability to safely operate tour vehicles or other equipment.
  • Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.
  • Must be willing and able to work varied and long shifts including holidays and weekends.

Our Perks at ZooTampa
  • 403(b) Retirement Plan with a 4% company match
  • Employee Assistance Program
  • Pet Insurance
  • Discounted gym membership
  • Free membership to the Zoo, MOSI, Glazer Children's Museum, and the Florida Aquarium
  • Free or discounted admission to many attractions in Florida
  • Discounts on food, beverage, and merchandise
  • And so much more!

Equal Opportunity Employer & Drug-Free Workplace

Apply