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Gsa Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Gsa Customer Service Representative information

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How much do gsa customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for gsa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a GSA Customer Service Representative?

GSA Customer Service Representatives are professionals who work for the U.S. General Services Administration (GSA) to assist federal agencies, vendors, and the public with inquiries related to government services and procurement. They handle questions about GSA contracts, schedules, and processes, and provide guidance on using GSA's resources and systems. Their role is critical in ensuring efficient communication and support for clients interacting with GSA programs and offerings.

What are the key skills and qualifications needed to thrive as a GSA Customer Service Representative?

To thrive as a GSA Customer Service Representative, you need strong communication skills, attention to detail, and a thorough understanding of GSA policies and procedures, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, federal acquisition tools, and GSA Advantage! platforms is often required. Exceptional problem-solving abilities, patience, and a customer-focused mindset help distinguish top performers in this role. These skills are crucial for efficiently addressing government clients’ needs, ensuring compliance, and maintaining high service standards.

What are some common challenges GSA Customer Service Representatives face when working with federal clients, and how can they effectively address them?

GSA Customer Service Representatives often encounter challenges such as navigating complex federal procurement processes and managing inquiries from multiple agencies with varying requirements. To address these, it is important to stay updated on GSA policies, utilize internal knowledge bases, and collaborate closely with teammates and subject matter experts. Building strong communication skills and maintaining a customer-focused mindset helps in efficiently resolving issues and ensuring client satisfaction.

What is the difference between Gsa Customer Service Representative vs Gsa Customer Service Representative?

AspectGsa Customer Service RepresentativeGsa Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience; familiarity with government proceduresHigh school diploma or equivalent; customer service experience; knowledge of government policies
Work EnvironmentGovernment offices, call centers, remote workGovernment agencies, call centers, remote options
Employer & Industry UsageU.S. General Services Administration, federal governmentU.S. General Services Administration, federal government
Common Search & ComparisonCustomer service roles within GSACustomer support positions in government agencies

Both roles are similar, focusing on assisting customers within the GSA. They typically require comparable credentials and work in similar environments. The main difference lies in specific job duties or departmental focus, but overall, they are often used interchangeably in job searches.

What cities are hiring for Gsa Customer Service Representative jobs?

Cities with the most Gsa Customer Service Representative job openings:

What states have the most Gsa Customer Service Representative jobs?

States with the most job openings for Gsa Customer Service Representative jobs include:

What are popular job titles related to Gsa Customer Service Representative jobs?

For Gsa Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Gsa Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative / CSR

Greenfield, IN • On-site

Summers Plumbing Heating & Cooling - Greenfield
See more jobs at Summers Plumbing Heating & Cooling - Greenfieldexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Summers Plumbing Heating & Cooling out of Greenfield, IN is recruiting a full-time experienced Customer Service Representative / CSR who can easily provide an out-of-this-world customer service experience in a fast-paced environment. Do you have exceptional communication skills? Can you do whatever it takes to make our customers happy? If yes, keep reading!
This position must be available to work shifts from 7 am - 5 pm. Pay for the position starts at $17/hour and up depending on experience. You will enjoy stellar benefits that include health insurance, vision, dental, life insurance, and a company-matched 401(k) plan! We also have fun trips, monthly company-sponsored activities, and a great team atmosphere! If this is the opportunity for you, apply now!
ABOUT SUMMERS OF GREENFIELD
Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!
Our team members are a vital part of a growing company, and they have true leaders
who appreciate their team members, which allows our company to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR
You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as a Customer Service Representative / CSR. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is to answer incoming client phone calls by the third ring and as well as make outbound calls. Besides providing customer service, you complete various other tasks as assigned. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!
QUALIFICATIONS
  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus!)
  • Strong verbal communication skills

Are you a talented multitasker who can sound professional yet helpful on the phone? Are you detail-oriented, outgoing, organized, and friendly? Are you a self-motivated and adaptable individual who can work independently? If so, you're the Customer Service Representative / CSR that we've been searching for!
ARE YOU READY TO JOIN OUR TEAM?
Are you a team player who is looking for a solid team to join? If yes, complete our initial 3-minute, mobile-friendly application so that we can review your information. We can't wait to meet you!
Location: 46140

Apply