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Overview POSITION TITLE (Oracle title) SENIOR ADMINISTRATOR WORKING TITLE Mental Health Services Social Worker SCHOOL/DEPARTMENT Counseling and Student Services (CaSS) LOCATION Crossroads II, Cary, NC PAY GRADE Senior Administrator Band 3 FLSA STATUS Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT Yes WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek POSITION PURPOSE: Provides supervision, leadership, and support to the district's school and preschool social workers in implementing a comprehensive program that addresses student attendance, homelessness, barriers to learning, student behavior, and mental health issues. Additionally, provides equitable delivery of social work services under the framework of the Multi-Tiered System of Support (MTSS). Seeks to recruit the most highly qualified school social workers for Wake County Public School System (WCPSS) and retain them through excellence in supervision, support/consultation, mentoring, goal setting, performance appraisal, and accountability.

MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive experience in providing clinical mental health services and supervision; Comprehensive knowledge of mental health services and comprehensive school social work programs; Comprehensive knowledge of Restorative and Trauma Aware/Informed practices; Considerable knowledge of current local, state, national, and global trends in school social work; Considerable knowledge of program evaluation to support continuous improvement; Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps; Effective time management and organizational skills; Effective crisis response skills; strategic problem-solving skills; Effective strategic planning skills and experience supporting system-level improvement; Understanding of the legal limitations providing mental health services and confidentiality in schools; Skills in creating and managing effective presentations, including the capability to use relevant technology; Ability to facilitate effective meetings; Ability and commitment to implement best practice service delivery and provide successful leadership (interns, practicum students, externs); Ability to support a collaborative working environment (i.e., coaching, active listening, etc.); Ability to be a reflective practitioner and continuous learner with a growth mindset; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, students, parents, community groups, vendors, external agencies, and the public. EDUCATION, TRAINING, AND EXPERIENCE Master's degree from a regionally accredited college or university in social work; Experience providing and managing comprehensive and integrated school social work services; Experience providing crisis and suicide prevention and intervention. CERTIFICATION AND LICENSE REQUIREMENTS Hold or be qualified to hold a North Carolina Professional Educator's License for School Social Work; Licensed Clinical Social Worker (LCSW); Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements

PREFERRED QUALIFICATIONS: Demonstrated skills designing and delivering professional development; Active in professional school social work associations, i.e. National Association of Social Workers (NASW) and/or North Carolina School Social Workers Association (NCSSWA). ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages and oversees the comprehensive and equitable delivery of school social work mental health services in consideration of system priorities and in a manner consistent with guidelines for professional practice and codes of ethics, adhering to relevant laws, policies, and lines of authority

Manages and oversees the development and operation of the district's School Based Mental Health (SBMH) Program including the evaluation of the SBMH staff and contractors. Supervises and evaluates WCPSS social workers assigned to alternative schools and mental health service providers who are contractors with community mental health agencies. Leads efforts to provide mental health training, information sharing, and overall program design/implementation/evaluation for all school social workers with an eye toward continuous improvement.

Serves as a trainer for and supporting the Trauma Informed and Restorative Practices work in the district through the lens of the Multi-Tiered Systems of Support (MTSS) framework. Coordinates and/or participates in the district-level crisis team (including on-call crisis coverage and event response), school social leadership team, and school social work professional learning teams. Works to develop and implement systems and organizational structures to support schools, ensure accountability, and engage the community through data collection and analysis, collaboration with all stakeholders, participation in strategic planning to meet emerging needs, and maintenance of the WCPSS school social work webpage and contact information.

Supports the work of the school social work leadership team through collaboration and supporting staffing needs around mental health services. Collaborates with school personnel, other central services departments, parents, and community agencies to provide information and assistance pertaining to student attendance, student behavior, and mental health. Manages the relationships with Alliance Behavior Healthcare, School-based mental health care coordinators and other mental health grants and community services.

Provides targeted tier 2 and tier 3 mental health supports to alternative learning programs and schools' social workers and student support services teams. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in a professional office environment and has a noise level of mostly low to moderate.

This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force.

The work requires driving automotive equipment. EFFECTIVE DATE: 7/2026 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.

This description may be revised by HR and approved at any time. Apply