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Senior Project Manager

InHouse Creative | West Palm Beach, Florida
Full-Time | In Office

Bring Order to Creativity.

At InHouse, we help shape some of the world's leading hospitality brands through strategy, branding, content creation, photography, film, social media and digital marketing. Our clients include luxury hotels, restaurants, destinations and developers who expect exceptional work and flawless execution.

We're looking for a Senior Project Manager who loves organization, thrives in a fast-paced environment and enjoys keeping talented people moving in the same direction. You'll work closely with our Director of Client Success to ensure every project is strategically managed, every deadline is met and every team member knows exactly what comes next.

This is a leadership role for someone who enjoys solving problems before they happen, creating clarity from complexity and driving operational excellence across multiple clients and departments.

Senior Project Manager

About the Role

The Senior Project Manager is responsible for leading the day-to-day execution of agency projects from kickoff through completion. This individual manages timelines, organizes deliverables, oversees task management in Basecamp and serves as the operational bridge between clients and our internal creative, strategy, content and production teams.

Working alongside the Director of Client Success, the Senior Project Manager ensures projects stay on schedule, teams remain aligned and clients receive an exceptional experience throughout every engagement.

This role requires someone who can confidently manage multiple high-profile accounts simultaneously while improving internal processes and maintaining the highest standards of organization and communication.

Primary Responsibilities

Project Leadership

• Lead multiple agency projects from initiation through final delivery.
• Build, maintain and oversee comprehensive project timelines.
• Create and manage projects, milestones and deliverables within Basecamp.
• Assign tasks, monitor progress and ensure accountability across departments.
• Identify risks early and proactively resolve scheduling or workflow challenges.
• Maintain project documentation, approvals and version control.

Team Management

• Coordinate daily priorities across strategy, creative, content and production teams.
• Lead internal project status meetings.
• Ensure every team member understands priorities, deadlines and deliverables.
• Balance workloads and communicate resource needs.
• Keep projects moving efficiently while maintaining exceptional quality.

Client Coordination

• Partner with the Director of Client Success to deliver an outstanding client experience.
• Prepare meeting agendas and project updates.
• Translate client feedback into clear internal action plans.
• Maintain consistent communication regarding project status, timelines and approvals.
• Anticipate client needs and manage expectations throughout each engagement.

Operations & Process Improvement

• Maintain agency-wide project visibility and reporting.
• Continuously improve workflows, templates and project management systems.
• Assist with scheduling content productions, creative reviews and major project launches.
• Ensure consistency in project execution across all clients.
• Help establish best practices that support agency growth.

Qualifications

We're looking for someone who is:

• Exceptionally organized
• Highly proactive and self-directed
• Calm under pressure
• Detail oriented
• A strong communicator and relationship builder
• Comfortable leading cross-functional teams
• Solutions focused with excellent problem-solving skills
• Passionate about operational excellence

Preferred Experience

• 5+ years of project management experience in a creative agency, marketing or hospitality environment.
• Experience managing multiple concurrent client accounts.
• Advanced experience with Basecamp preferred.
• Experience with project management platforms such as Asana, Monday.com or ClickUp.
• Strong understanding of branding, marketing, content production and creative workflows.
• Excellent written and verbal communication skills.
• Proficiency in Google Workspace and Microsoft Office.
• Experience managing deadlines across creative, production and client service teams.

Success in This Role Looks Like

• Projects consistently delivered on time and within scope.
• Teams operating with clarity and accountability.
• Clients feeling informed, supported and confident.
• Smooth collaboration across all departments.
• Operational systems that continue to improve as the agency grows.
• Creative teams spending more time creating and less time managing logistics.

Why InHouse?

At InHouse, you'll work with some of the world's most respected hospitality brands, helping shape destinations, luxury hotels, restaurants and experiences that define the industry.

We're a collaborative, ambitious team that values initiative, accountability and excellence. As our Senior Project Manager, you'll play a pivotal leadership role in ensuring every project is executed with precision while helping build the operational foundation that supports our continued growth.

To Apply

Please submit:

• Resume
• Brief cover letter
• Portfolio or examples of projects you've managed (if applicable)
• Salary expectations

Location: West Palm Beach, Florida
Position: Full-Time | In Office

Who You Are

You thrive on organization, communication and execution. You naturally anticipate what's next, keep teams aligned and bring calm to complex, fast-moving projects. You're energized by helping talented people do their best work and take pride in delivering exceptional experiences for both clients and colleagues. If that sounds like you, we'd love to meet you.