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Google Fiber Sales Jobs in Indiana (NOW HIRING)

Metronet

Pole QC Engineer

Evansville, IN

Are you ready to launch your career with one of the nation's fastest-growing fiber-optic ... Generate KMZ's (Google Earth) for contractor invoicing and projects * Identify and interpret errors ...

Q Service LLC

Pole QC Engineer

Evansville, IN · On-site

Are you ready to launch your career with one of the nation's fastest-growing fiber-optic ... Generate KMZ's (Google Earth) for contractor invoicing and projects * Identify and interpret errors ...

MetroNet

Pole QC Engineer

Evansville, IN · On-site

Are you ready to launch your career with one of the nation's fastest-growing fiber-optic ... Generate KMZ's (Google Earth) for contractor invoicing and projects * Identify and interpret errors ...

RTC Communications

Marketing Coordinator

Montgomery, IN · On-site

$36K - $50K/yr

Nearly every home will be able to take advantage of the latest, state-of-the-art fiber-optic ... Prepare reports by collecting and analyzing sales data * Collaborate with Director of Marketing to ...

Rtc Communications

Marketing Coordinator

Montgomery, IN · On-site

$36K - $50K/yr

Nearly every home will be able to take advantage of the latest, state-of-the-art fiber-optic ... Prepare reports by collecting and analyzing sales data * Collaborate with Director of Marketing to ...

Rtc Communications

Marketing Coordinator

Montgomery, IN · On-site

$36K - $50K/yr

Nearly every home will be able to take advantage of the latest, state-of-the-art fiber-optic ... Prepare reports by collecting and analyzing sales data * Collaborate with Director of Marketing to ...

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Google Fiber Sales information

What is a Google Fiber Sales representative?

Google Fiber Sales jobs involve promoting and selling Google Fiber's high-speed internet and television services to residential and business customers. Sales representatives educate potential customers about the benefits of fiber-optic internet, assist them in selecting suitable plans, and guide them through the sign-up process. These roles often require strong communication and customer service skills, as well as familiarity with technology and internet services. The primary goal is to increase Google Fiber subscriptions in assigned territories.

What skills and qualifications are needed to thrive as a Google Fiber Sales representative?

To thrive as a Google Fiber Sales representative, you need strong sales acumen, product knowledge of fiber-optic internet services, and preferably experience in telecommunications or technology sales. Familiarity with CRM software, sales tracking tools, and Google Workspace is typically expected, along with any relevant sales certifications. Excellent communication, active listening, and relationship-building skills set top performers apart in this role. These skills are vital for effectively engaging potential customers, understanding their needs, and driving sales growth in a competitive market.

What are common challenges faced by Google Fiber Sales representatives, and how can they be overcome?

Google Fiber Sales representatives often encounter challenges such as educating potential customers about the advantages of fiber-optic internet over traditional services, addressing technical questions, and overcoming skepticism about switching providers. Success in this role typically involves staying up-to-date on product offerings, developing strong communication skills, and building trust with customers through tailored solutions. Team collaboration and ongoing training also help representatives stay prepared to address concerns and close sales effectively.

What is the difference between Google Fiber Sales vs Google Fiber Customer Support?

AspectGoogle Fiber SalesGoogle Fiber Customer Support
Required CredentialsHigh school diploma or equivalent; sales experience helpfulHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice and field sales settings, engaging with potential customersCall centers, online chat, or in-person support centers
Employer & Industry UsageUsed by sales teams to acquire new customers in the telecommunications industryUsed by support teams to assist existing customers with issues and inquiries

Google Fiber Sales focuses on acquiring new customers through direct outreach and sales strategies, while Google Fiber Customer Support handles existing customer inquiries and technical issues. Both roles are essential in the telecommunications industry but serve different functions within the customer lifecycle.

What are popular job titles related to Google Fiber Sales jobs in Indiana?

For Google Fiber Sales jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Google Fiber Sales jobs in Indiana look for?

The top searched job categories for Google Fiber Sales jobs in Indiana are:

What cities in Indiana are hiring for Google Fiber Sales jobs?

Cities in Indiana with the most Google Fiber Sales job openings:

Google Fiber Sales jobs near you
Infographic showing various Google Fiber Sales job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Service Delivery Technician I - Elkhart

Elkhart, IN • On-site

Surf Internet
Telecommunications • 51 - 200 employees
Learn more about Surf Internetexternal

$25.75 - $27/hr

Other

Posted 14 days ago

Key responsibilities

  • Perform FTTH fiber installations and conduct basic troubleshooting of connectivity issues at residential locations.

  • Test fiber signal performance using appropriate tools and troubleshoot fiber drop and connectivity problems.

  • Interact professionally with customers, explain service details, support sales efforts, and document service activities.

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies

Job description

Overview
The Tier 1 Service Delivery Technician at Surf Internet is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Service Delivery
Job Status: Exempt
Responsibilities:
Technical Installation & Support
  • Perform FTTH fiber installations and some service repair calls at residential locations.
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
  • Troubleshoot basic fiber drop issues and connectivity problems.
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures.

Field Operations & Safety
  • Ability to competently climb ladders on poles and other network elements.
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice.
  • Operate a company vehicle safely between job sites and in accordance with company policy.

Customer Interaction & Communication
  • Interact professionally and courteously with customers during all service calls.
  • Explain service details, billing, and equipment features; answer related questions.
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
  • De-escalate and resolve repeat customer concerns and service complaints.
  • Promote Surf Internet products and services to generate upgrades or additional accounts.

Operational Support
  • Monitor job schedules, receive updates, and communicate using CRM and field service software.
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
  • Provide accurate, timely updates and documentation of service tickets and job statuses.
  • Participate in regular team meetings, training sessions, and cross-department communications.
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.

Qualifications
  • High school diploma or equivalent
  • Valid driver's license with an acceptable driving record.
  • Ability to lift and maneuver objects 75+ lbs. regularly.
  • Willingness to travel up to 100% of the time across the service region.
  • Comfortable working at elevated heights and in adverse weather conditions.
  • Strong self-management, problem-solving, and customer service skills.
  • Experience with CRM software, Google Docs, and basic computer tools.
  • Must be able to work flexible schedules, including weekends and on-call rotations.
  • Regular, consistent, and punctual attendance is essential.

What Surf Internet employees say

Pay

Benefits

Hours and flexibility

Workplace

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