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Google Chat Support Jobs in Georgia (NOW HIRING)

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...

GDR

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...

GDR Group

Desktop Support Technician

Duluth, GA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...

Further

Google Market Development Leader

Atlanta, GA · On-site

If this sounds exciting to you, let's chat! GOOGLE MARKET DEVELOPMENT LEADER What experience should ... Support business development through proactive opportunity identification, proposition development ...

Further

Google Market Development Leader

Atlanta, GA · On-site

If this sounds exciting to you, let's chat! GOOGLE MARKET DEVELOPMENT LEADER What experience should ... Support business development through proactive opportunity identification, proposition development ...

Socket.dev

Technical Support Specialist

Atlanta, GA · On-site

$60 - $80/hr

... chat, and email * Provide technical expertise on database setup, user management, rules and ... Technical competence using Google Suite for business (Sheets, Docs, Slides) * Comfort speaking with ...

New

Geotab

Technical Support Specialist

Atlanta, GA · On-site

... chat, and email • Provide technical expertise on database setup, user management, rules and ... Google BigQuery highly valued • Technical competence using Google Suite for business (Sheets ...

ADEX

Customer Success Advocate

Atlanta, GA · On-site

... Support: o Assist new customer contacts at Google with onboarding processes, including portal setup and initial training as requested. o Respond to Google inquiries via email, phone, and chat in a ...

Victory Live

IT Engineer

Atlanta, GA · On-site

$100 - $125/hr

This role supports both on-site and remote employees by ensuring the smooth operation of hardware ... Google Meet & Chat: Managing video conferencing and messaging settings, troubleshooting issues, and ...

Ticket Evolution

IT Engineer

Atlanta, GA · On-site

This role supports both on-site and remote employees by ensuring the smooth operation of hardware ... Google Meet & Chat: Managing video conferencing and messaging settings, troubleshooting issues, and ...

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Google Chat Support information

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How much do google chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for google chat support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are the most commonly searched types of Google Chat Support jobs in Georgia?

The most popular types of Google Chat Support jobs in Georgia are:

What are popular job titles related to Google Chat Support jobs in Georgia?

For Google Chat Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Georgia look for?

The top searched job categories for Google Chat Support jobs in Georgia are:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.

Desktop Support Technician

GDR Group

Atlanta, GA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 hours ago

Job description

Description

 We kindly ask that recruiters, agencies, and third parties do not contact us regarding this role. We are only considering applications submitted directly by candidates. 

Overview


We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.  This role is onsite split between two locations: Atlanta and Duluth.


Key Responsibilities


Technical Support

  • Provide timely support for hardware and software issues for both Windows and Mac environments
  • Troubleshoot remotely using VNC and KVM switch
  • Reimage systems, install OS and standard software (onsite and remote)
  • Coordinate warranty support with Dell and schedule onsite service when needed
  • Resolve common technical issues, including:
  • Network connectivity
  • System crashes/blue screens
  • Printing problems
  • Virus removal
  • Basic administration and troubleshooting of:
    • DHCP / DNS
    • Active Directory
    • VPN and remote access tools
    • Windows domain account issues
    • Wireless connectivity and hotspots
  • Collaborate with the network team on basic troubleshooting tasks
  • Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
  • Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures

Customer Service

  • Deliver prompt and courteous user support via:
    • Wolken ticketing system (incident resolution and device lifecycle tasks)
    • Google Chat and Gmail (Outlook familiarity is a plus)
    • Zoom Calling and Zoom video conferencing
  • Maintain a positive user experience with clear communication and professionalism

Asset & Inventory Management

  • Maintain accurate records of hardware assets
  • Ensure timely deployment, collection, and tracking of end-user devices

Special Projects & Additional Duties

  • Assist with software and process testing and validation
  • Create clear, user-friendly technical documentation
  • Provide 1:1 or group technical training (remote or in-person)
  • Support office signage placement and daily ticket review/assignment tasks
  • May require occasional travel to other office locations

Work Schedule & Benefits

  • Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
  • No weekend or after-hours support expected (exceptions for special projects)
  • Benefits include:
    • Paid holidays, vacation, and sick leave
    • 401(k) plan
    • Medical, dental, and vision insurance
    • Structured onboarding and training
    • Modern workspaces and innovative technology
    • Supportive, team-oriented culture with strong work-life balance

Requirements

 Qualifications

  • 1-2+ years in a desktop support or corporate helpdesk environment preferred
  • Technically inclined and eager to learn new tools and platforms
  • Clear and concise communicator with the ability to explain technical concepts to non-technical users
  • Familiar with Windows 10/11; Mac OS experience is a plus
  • Skilled in teamwork and conflict resolution in a professional setting
  • Self-starter with strong follow-through and attention to process
  • Able to work independently while following team procedures and protocols

Apply