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Goodwill Jobs in Alabama (NOW HIRING)

Goodwill Gulf Coast

Retail Trainee (45291)

Mobile, AL · On-site

$15/hr

Supports the mission of Goodwill Gulf Coast by assisting across retail operations, contributing to effective donation intake, merchandise preparation, and customer service. Function: This temporary ...

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Goodwill Gulf Coast

Retail Trainee (45301)

Semmes, AL · On-site

$15/hr

Supports the mission of Goodwill Gulf Coast by assisting across retail operations, contributing to effective donation intake, merchandise preparation, and customer service. Function: This temporary ...

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Goodwill information

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Alabama? The most popular types of Goodwill jobs in Alabama are:
What are popular job titles related to Goodwill jobs in Alabama? For Goodwill jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Alabama look for? The top searched job categories for Goodwill jobs in Alabama are:
What cities in Alabama are hiring for Goodwill jobs? Cities in Alabama with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Alabama as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Retail Team Lead

Retail Team Lead

Goodwill Industries of the Southern Rivers

Phenix City, AL • On-site

$15.25 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Retail Team Lead
Goodwill Industries of the Southern Rivers - Phenix City, AL
The Phenix City Retail Store, is currently looking for a hard-working and dedicated Retail Team Lead.
Goodwill Industries of the Southern Rivers, Inc.'s Retail Team Lead responsibilities:
  • Ensures proper maintenance, reporting and management of the store's financial assets such as, cash register tills, cash deposits and the change fund.
  • Supervises team members to ensure they provide customers with the best service experience.
  • Delegates tasks and duties for all store team members.
  • Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
  • Meets or exceeds daily retail store goals.
  • Develops relationships with donors and customers.
  • Assists customer with purchases and pricing
  • Ensures the sales floor layout is customer friendly.
  • Checks pricing to ensure policies and proper formats are utilized.
  • Understands item pricing and "color of the week".
  • Assists with hiring and onboarding of new team members.
  • Understands and practices all safety requirements.
  • Performs other duties as assigned by Store Manager.

You will be hired as a Retail Team Lead; you will be cross-trained and expected to learn and work all areas of the retail operation.
A full-time position averages 32-40 hours per week. Hours will fluctuate based on business needs, (i.e., seasonal changes, donation volumes, etc.) Operating days will fluctuate based on store location. The Retail Team Lead must be available to work any shifts Monday through Sunday.
Requirements:
  • High School Diploma or General Education Degree (GED).
  • Two years of supervisory experience leading a team.
  • Basic math skills.
  • Basic computer skills.
  • Prior experience working in a retail or customer service-related environment.
  • Cash handling experience.
  • Warehouse experience, preferred.

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.
We offer a competitive benefits package including:
  • Paid at an hourly rate
  • Medical, Dental, Vision, and Life insurance
  • A generous paid time off (PTO) plan
  • 401k with a company match

We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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