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Goodwill Jobs in Mobile, AL (NOW HIRING)

GES GROUP

IT Support Specialist (45680)

AL · On-site

$19 - $21.63/hr

Provides support to Goodwill internal customers and makes sure that Goodwill information technology is in good working order and maintained according to standards set forth in the . Function: To ...

New

GES GROUP

Maintenance Technicinan (45391)

AL · On-site

$16/hr

GOODWILL GULF COAST TITLE: Maintenance Technician DATE WRITTEN: 07/2023 DEPARTMENT: Facilities SUPERVISED BY: Facilities Manager SUPERVISES: N/A STATUS: Hourly, Full-time Mission Contribution:

GES GROUP

Assistant Manager I (43378)

Saraland, AL · On-site

$16.75/hr

GOODWILL GULF COAST TITLE: Assistant Manager DATE WRITTEN: 7/2020 DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager or Manager in Training SUPERVISES: Store Employees, participants/trainees ...

New

GES GROUP

Retail Trainee (45036)

Spanish Fort, AL · On-site

$16/hr

Supports the mission of Goodwill Gulf Coast by assisting across retail operations, contributing to effective donation intake, merchandise preparation, and customer service. Function: This temporary ...

GES GROUP

Assistant Manager II (45521)

Foley, AL · On-site

$18/hr

To ensure the efficient and cost effective operation and stewardship of the Goodwill retail store to maximize profitability and increase employment and/or training opportunities. Function: Under the ...

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All JobsGoodwill JobsGoodwill Jobs in Mobile, AL

Goodwill information

See Mobile, AL salary details

$43.2K

$85.5K

$122.1K

How much do goodwill jobs pay per year?

As of Aug 11, 2026, the average yearly pay for goodwill in Mobile, AL is $85,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $102,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Mobile, AL? The most popular types of Goodwill jobs in Mobile, AL are:
What are popular job titles related to Goodwill jobs in Mobile, AL? For Goodwill jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Mobile, AL look for? The top searched job categories for Goodwill jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Goodwill jobs? Cities near Mobile, AL with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Mobile, AL as of August 2026, with employment types broken down into 69% Full Time, 8% Part Time, and 23% Temporary. Highlights an 100% In-person job distribution, with an average salary of $85,458 per year, or $41.1 per hour.

IT Support Specialist (45680)

Goodwill Gulf Coast

Mobile, AL • On-site

$19 - $21.63/hr

Full-time

Posted 3 days ago

New

Job description

TITLE:   IT Support Specialist DATE WRITTEN:   03/2026 

DEPARTMENT: Administration SUPERVISED BY:  IT Manager 

SUPERVISES: N/A STATUS:            Non-Exempt/Full-time

Mission Contribution: Provides support to Goodwill internal customers and makes sure that Goodwill information technology is in good working order and maintained according to standards set forth in the job description. 

Function: To implement and maintain the technology and communications infrastructure. 

Essential Functions:  

  1. Enter all service tickets, times worked and resolution into the helpdesk system.  Provide monthly report. 

  1. Solve all end user workstation, help desk, repair and troubleshooting issues, using the IT Manager for support. 

  1. Act as liaison between end user and technical escalation team when tickets reach level 2 support. 

  1. Repair workstation PCs, using hardware and software approved by the IT Manager. 

  1. Ensure all operating systems and software versions are approved by the IT Manager.         

  1. Keep an accurate and up to date spreadsheet of each workstation listing user, login, password, serial number, & install date. 

  1. Maintain the user accounts for the computer network. 

  1. Maintain email accounts for all employees. 

  1. Install and configure all new workstations per IT Manager’s specifications 

  1. Maintain and troubleshoot all communications devices. 

  1. Responsible for set up and maintenance of all audio visual equipment in meeting rooms. 

  1. Provide excellent customer service to all internal customers 

  1. Acts as a positive role model for employees in all aspects of professional performance. 

  1. Observes safety procedures and personnel policies. 

  1. Regular attendance is required. 

  1. Other duties as assigned.  

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job). 

  1. Must have strong troubleshooting and critical thinking skills 

  1. Must have the ability to diagnose and resolve basic computer technical issues 

  1. Must be able to interact cordially and productively with a variety of people.                               

  1. Must be able to market Goodwill and explain the mission to the general public.                 

  1. Must possess good organizational and communication skills. 

  1. Must be able to keep information confidential. 

  1. Must be able to read, write and communicate clearly in English. 

  1. Must be able to maintain an effective working relationship with, and among employees. 

  1. Must be able to work a flexible schedule occasionally including evenings, weekends, and hours in excess of 40 hours a week.  

  1. Ability to function in a hectic work environment with occasional periods of high stress. 

  1.  Must possess a valid driver’s license, appropriate insurance coverage and a privately owned reliable means of transportation to travel throughout Goodwill Gulf Coast territory to visit stores and locations on a regular and recurring basis. Under special circumstances, incumbent may be required to drive a company vehicle. 

  1. Must be at least 21 years of age. 

  Experience and Education Requirements:  

  • High school diploma or equivalent with 3 or more years’ experience in an information technology service desk and customer service environment or college degree in Computer Science or relevant field can substitute for required experience.  

  • Experience with Point of Sale Systems preferred.  

  • Experience with IOS and Android mobile devices required. 

  • Experience with Windows 10/11, O365 Administration. 

Physical Requirements: 

  • Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally. 

  • Ability to use fingers, hands and wrists, repetitively. 

  • Ability to engage in bending, stretching, twisting and stooping. 

Working Conditions: 

  • Adequately lighted and ventilated building.          

  • Frequent travel throughout Goodwill’s service territory.                               

Critical Performance Factors: 

  1. Assures that Customer Service standards are met through positive feedback from managers and employees 

  1. Assures all Goodwill workstations are properly maintained 

  1. Supports Goodwill retail operations including Point-of-Sale devices and all store related operational IT needs 

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