ZipRecruiter

Log In

1

Goodwill Retail Store Jobs in Virginia (NOW HIRING)

previous page

Showing results 41-60

All JobsGoodwill Retail Store JobsGoodwill Retail Store Jobs in Virginia

Goodwill Retail Store information

See Virginia salary details

$11

$22

$35

How much do goodwill retail store jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for goodwill retail store in Virginia is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.
What are popular job titles related to Goodwill Retail Store jobs in Virginia? For Goodwill Retail Store jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Goodwill Retail Store jobs in Virginia look for? The top searched job categories for Goodwill Retail Store jobs in Virginia are:
What cities in Virginia are hiring for Goodwill Retail Store jobs? Cities in Virginia with the most Goodwill Retail Store job openings:
Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Virginia as of August 2026, with employment types broken down into 61% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,166 per year, or $22.7 per hour.

Supervisor, Retail Sales (Hunting Hills)

Goodwill Industries of the Valleys

Roanoke, VA • On-site

$16.25/hr

Full-time

Re-posted 23 days ago

Job description

Description
Mission Contribution: The Sales Supervisor supports the leadership and management of daily operations for the assigned retail store(s). This role contributes to profitability, operational efficiency, and adherence to company standards while promoting training and development opportunities for team members. The Sales Supervisor collaborates with store leadership to drive sales growth, deliver world-class customer service, and achieve organizational objectives.
Summary: Under the general supervision of the Store Manager and Assistant Store Manager, the Sales Supervisor assists in overseeing the daily operations of the assigned retail store(s), ensuring efficient performance, profitability, and alignment with company goals. Responsibilities include supporting staff management, maintaining compliance with policies and procedures, and fostering a welcoming and productive environment for customers and employees. Work is performed with latitude for independent judgment and action within the framework of Goodwill's policies and procedures.
Essential Functions:
  1. Greet and assist customers and donors, ensuring prompt and courteous service within 10 seconds of entry.
  2. Lead, train, and coach team members in daily retail operations, including cashiers, production staff, and donation attendants, to support efficiency and adherence to company procedures.
  3. Oversee accurate pricing, sorting, and rotation of merchandise to maintain store and production standards.
  4. Monitor and ensure the proper processing of donations, including categorization, pricing, and timely movement to the sales floor or storage.
  5. Demonstrate the principles of DURT (Donor Urgent Response Team) with every donor interaction, ensuring world-class customer service and utilizing the DURT Alert system as needed.
  6. Maintain a clean, organized environment across the sales floor, production area, and donation intake area through regular cleaning, stocking, and merchandise rotation.
  7. Assign and manage cash drawers, ensuring cashier balancing procedures comply with Goodwill's cash handling policies.
  8. Schedule and coordinate team member breaks to ensure continuous floor coverage.
  9. Track and analyze daily sales metrics and production goals, reporting any discrepancies to management.
  10. Complete daily operational reports, including cash register transactions, donation volumes, and production output.
  11. Enforce compliance with Goodwill's policies, including cash handling, donations, and employee conduct, escalating violations to management promptly.
  12. Act as a coach leader, supporting team members to reach their full potential by providing guidance, mentorship, and encouragement.
  13. Participate in interviews, provide input on hiring recommendations, assist with onboarding, and support recruitment efforts to attract and retain top talent under the guidance of the Store Manager.
  14. Assist in implementing corrective actions, identifying performance issues, supporting improvement plans, and ensuring adherence to policies and procedures.
  15. Conduct regular safety checks on equipment and immediately report hazards or injuries.
  16. Train team members on safety protocols for merchandise handling, donations, and customer interactions to ensure adherence to safe work practices.
  17. Implement and oversee security measures to prevent theft and manage cash receipts securely.
  18. Address customer and donor inquiries, resolve concerns, and ensure high levels of satisfaction across all store operations.
  19. Assist with promotional activities, such as setting up displays, posting signage, and communicating offers to customers.
  20. Uphold Goodwill's operational standards for inventory management, productivity, and donation intake, following company-wide best practices.
  21. Model and promote Goodwill's core values: Serve, Lead, Include, Mentor, and Excel.
  22. Participate in training sessions, meetings, and company-related events as required.
  23. Perform other duties as assigned by management.
  24. Adhere to all Goodwill policies and procedures.

Minimum Qualifications:
  • Basic computer skills and experience with Microsoft Office, PowerPoint, and Outlook.
  • Strong written communication skills with the ability to effectively read, write, and create reports and professional business correspondence.
  • Effective verbal communication skills, including the ability to present information clearly and respond to questions from supervisors, team members, and customers.
  • Basic mathematic skills, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
  • Interpersonal skills to develop and maintain effective working relationships with supervisors, team members, and diverse internal and external customers.
  • Positive and friendly attitude, contributing to a collaborative work environment and enhancing team morale.

Required Certificates, Licenses, Registrations, Experience:
  • Must be able to successfully complete any assigned Goodwill training within the required period of time upon employment.
  • Ability to complete and maintain first aid and CPR certification.

Special Requirements:
  • Must provide a cell phone for specified work responsibilities, including the use of a phone-based application for authentication.
  • Flexible availability to meet the business needs required, which can include weekends, evenings, and holidays.
  • Must be available to open the store at least twice per week and close the store at least twice per week, ensuring all tasks are completed on time. This includes a minimum of four days per week covering both opening and closing responsibilities.

Physical Requirements:
The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.
  • Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed.

Empowering Individuals • Strengthening Families • Inspiring Communities

Apply