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Goodwill Management Jobs in Iowa (NOW HIRING)

DM Goodwill

Employment Specialist

Ankeny, IA · On-site

Goodwill of Central Iowa is looking for an Employment Specialist to develop and coach program ... Manage a caseload of program participants as determined by a supervisor. Maintain confidentiality ...

DM Goodwill

Job Coach | Part-Time

Johnston, IA · On-site

$16.50 - $19.30/hr

... GCI (Goodwill of Central Iowa) program participants at work. Job coaches work one on one with participants at their work site and/or offsite to help managers at community employers come up with ...

DM Goodwill

Full-Time Retail Shift Leader

Ottumwa, IA · On-site

$15.50/hr

Goodwill of Central Iowa is looking for a Full-Time Shift Leader to assist with operations management and training donated-goods retail employees with our values of love, kindness, and respect. Hours ...

DM Goodwill

Full-Time Retail Shift Leader

Waukee, IA · On-site

$16/hr

Goodwill of Central Iowa is looking for a Full-Time Shift Leader to assist with operations management and training donated-goods retail employees with our values of love, kindness, and respect. Hours ...

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All JobsGoodwill Management JobsGoodwill Management Jobs in Iowa

Goodwill Management information

See Iowa salary details

$26.3K

$56.3K

$81.2K

How much do goodwill management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for goodwill management in Iowa is $56,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,600.00 per year, depending on experience, location, and employer.

What is Goodwill Management?

Goodwill Management refers to the strategies and processes used by companies to maintain, enhance, and assess the value of goodwill on their balance sheets. Goodwill is an intangible asset that typically arises when a company acquires another business for more than the fair value of its identifiable assets and liabilities. Managing goodwill involves regular impairment testing, accurate accounting, and ensuring that the acquired business continues to perform as expected. Effective Goodwill Management is important because it can impact a company's financial statements and overall market value.

What are some common challenges faced by Goodwill Management professionals in overseeing donation operations?

Goodwill Management professionals often encounter challenges such as balancing efficient donation intake with quality control, managing fluctuating inventory levels, and ensuring compliance with safety and regulatory standards. They must also coordinate with retail and logistics teams to optimize the flow of goods from donors to sales floors while maintaining high standards of customer service. These managers frequently address staffing needs, training new team members, and fostering a positive workplace culture, all while meeting organizational goals for community impact and revenue generation.

What are the key skills and qualifications needed to thrive in Goodwill Management, and why are they important?

To thrive in Goodwill Management, you need experience in retail operations, staff supervision, and a background in nonprofit or business management, often supported by a relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and safety compliance standards is important. Strong leadership, interpersonal communication, and problem-solving abilities help foster a positive work culture and ensure customer satisfaction. These skills are crucial for meeting sales goals, supporting community programs, and maintaining efficient, mission-driven operations.

What is the difference between Goodwill Management vs Retail Store Manager?

AspectGoodwill ManagementRetail Store Manager
Required CredentialsHigh school diploma or equivalent; experience in nonprofit or retail managementHigh school diploma or equivalent; experience in retail management
Work EnvironmentNonprofit thrift stores, community-focusedFor-profit retail stores, customer service-oriented
Employer & Industry UsageGoodwill Industries, nonprofit sectorVarious retail companies, for-profit sector
Common Search & ComparisonYesYes

Goodwill Management involves overseeing nonprofit thrift store operations, focusing on community service and fundraising. Retail Store Managers typically work in for-profit retail environments, managing sales, staff, and customer experience. While both roles require retail experience and similar credentials, Goodwill Managers emphasize nonprofit goals, whereas Retail Store Managers focus on profit and sales performance.

What are popular job titles related to Goodwill Management jobs in Iowa?

For Goodwill Management jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Goodwill Management jobs in Iowa look for?

The top searched job categories for Goodwill Management jobs in Iowa are:

Goodwill Management jobs near you
Infographic showing various Goodwill Management job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $56,349 per year, or $27.1 per hour.

Assistant Store Manager (Des Moines Metro Area)

DM Goodwill

Des Moines, IA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Goodwill of Central Iowa is looking for a Retail Assistant Store Manager to manage donated-goods retail employees with our values of love, kindness, and respect.
Hours & Schedules:
  • Full-Time (40 hours/week)
  • No retail holiday season! Shifts may be scheduled Monday - Saturday between the hours of 8 am and 10 pm and Sundays from 11 a.m. to 6 p.m.
  • This position requires a flexible schedule to manage any shift across the department and support business needs.

Pay & Benefits:
  • Starting wage of $18.00-$22.00/hour dependent on relevant years of experience.
  • An additional $1.00/hour on Saturday and Sunday shifts worked!
  • Monthly bonus eligibility based on achievement of department goals!
  • Annual merit increase eligibility based on individual job performance.
  • Eligibility for benefits on the first of the month following date-of-hire! See our benefits summary including medical, dental, vision insurance, retirement plan, PTO, and more!

Career Development Pathways Could Look Like:
  • Store Manager-In-Training - Assists with directing store operations to train, lead, and manage store team members and learn how to achieve key performance metrics and manage revenue targets.
  • Store Manager - Directs store operations to lead, train, and develop employees, champion service excellence, and achieve key performance indicators and revenue targets in support of funding GCI's mission.
  • District Manager - Oversees multi-unit store operations management by leading teams to drive operational and service excellence, overall financial performance, loss control activities, customer service, inventory control, and quality standards within their assigned stores.
  • Assistant Director of Retail Operations - Oversees the retail department operations and leaders, championing service excellence, and achieving organizational targets to fund Goodwill's mission.

Successful candidates have:
  • 6 months of management experience - softlines and hardlines experience preferred
  • Outstanding communication skills for daily employee and customer interactions
  • A dedication to coaching, leading, and developing others
  • Exceptional problem-solving abilities
  • Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, & respect

Position Summary:
Our Assistant Store Managers are responsible for managing, training, and coaching store employees. This position assists in managing the store to achieve KPI's (key performance indicators) goals, which are measured and recorded monthly, quarterly and annually with a goal of meeting or exceeding revenue targets to help fund GCI's (Goodwill of Central Iowa) mission of making purposeful employment possible for all. Assistant Store Managers provide excellent customer service to external and internal customers. This position will lead processes such as donation tracking, production and pricing of donated goods, cash balancing, team member performance coaching, safety, and training using various technology and systems.
What you'll do here:
  • Assists in managing the team and store processes effectively to meet sales and production goals monthly, quarterly and annually.
  • Trains and coaches' employees using various platforms including in-person, online, and written processes.
  • Effectively uses technology such as Microsoft Office suite, Point of Sales system, Human Resources Information System, cash register operations system, camera system, to communicate, monitor, and track store metrics.
  • Analyzes expenses, production, and sales to achieve revenue goals to support and fund Goodwill of Central Iowa's mission. Participates in monthly financial calls. Completes regular KPI reports, oversees employee timekeeping, and completes bi-weekly payroll actions.
  • Regularly provides work performance feedback to employees using GCI's values of love, kindness, and respect.
  • Provides communication within the store through team meetings, one-on-one conversations, electronically, and by posting or distributing relevant written materials.
  • Supports the Mission department and activities through our round-up program, promoting Mission activities and programs, supporting Mission goals and employees.
  • Provides excellent customer service and responds effectively and promptly to customer needs.
  • Assists in managing store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
  • Partners with Store Manager and Safety & Loss Control Specialist to monitor and manage safety processes, regular safety activities, and safety training.
  • Regularly completes and submits reports, performs employee actions within the HRIS (human resources information system), monitors and updates timekeeping and payroll data for team members, monitors employee training progress in the LMS (learning management system) and assists employees in accessing their records and training within our systems.
  • Monitors and assists in maintaining internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage.
  • Performs other duties as assigned.

What you'll need:
  • Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
  • Ability to run cash register, computer, wheeled carts and clothing racks, pallet jacks; potential for forklift operation dependent on work location.
  • Ability to work independently and be flexible; adaptable to change.
  • Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work.
  • Ability to perform basic math.
  • Basic knowledge of Microsoft office suite including Word, Excel and Outlook.
  • Ability to work under pressure, maintain accuracy and meet deadlines.
  • Must be able to pass a criminal background check and dependent adult and child abuse background check.
  • High school diploma or its equivalent or currently attending high school or GED classes. A minimum of four (4) years of any combination of military service, high school or related full-time paid employment.
  • A minimum of twelve (12) months of related full-time paid employment, including at least six (6) months of supervisory experience, or a minimum of one year of full-time employment at a Goodwill of Central Iowa retail store.
  • Access to reliable transportation for regular participation in work and possess valid Iowa Driver's License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
  • Able to obtain First Aid/CPR certification.
  • Ability to carry, lift, push or pull up to 40 pounds regularly
  • Ability to tolerate variations in work environment temperature
  • Ability to be stationary or mobile for long periods of time

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
If you are ready to work for an organization that brings out the best in people, apply today!
CITYVIEW "Best Local Thrift Shop" 2019, 2020, & 2023 Winner!
Des Moines' People's Choice 2024 Best Thrift Store!

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