We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...
We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...
Global Product Support (GPS) Engineer IV (E4) - Sculpta Platform
Gloucester, MA ยท On-site
$128K - $176K/yr
Role Summary The Global Product Support Engineer IV is a senior individual contributor responsible for owning and resolving the most complex field and factory issues for Sculpta systems. This role ...
Global Product Support (GPS) Engineer IV (E4) - Sculpta Platform
Gloucester, MA ยท On-site
$128K - $176K/yr
Role Summary The Global Product Support Engineer IV is a senior individual contributor responsible for owning and resolving the most complex field and factory issues for Sculpta systems. This role ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
SAP Developer/Global Support Manager Location: "Online (Locals prefered)" Client: State of "South Carolina" Duration: "12+ Months" We are seeking an SAP Developer/Global Support Manager to lead S ...
Quick apply
SAP Developer/Global Support Manager Location: "Online (Locals prefered)" Client: State of "South Carolina" Duration: "12+ Months" We are seeking an SAP Developer/Global Support Manager to lead S ...
Senior IT Support Engineer
Nashville, TN ยท Hybrid
... and global IT teams to deliver consistent, high-quality end-user experience. The position is ... The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ...
Senior IT Support Engineer
Nashville, TN ยท Hybrid
... and global IT teams to deliver consistent, high-quality end-user experience. The position is ... The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ...
Support Leader
Edison, NJ ยท On-site
1Kosmos is a leader in identity verification and passwordless authentication, serving global ... You will work closely with Customer Success, Implementations, Product Engineering, and Cloud ...
Support Leader
Edison, NJ ยท On-site
1Kosmos is a leader in identity verification and passwordless authentication, serving global ... You will work closely with Customer Success, Implementations, Product Engineering, and Cloud ...
Senior IT Support Engineer
Nashville, TN ยท On-site
... and global IT teams to deliver consistent, high-quality end-user experience. The position is ... The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ...
Senior IT Support Engineer
Nashville, TN ยท On-site
... and global IT teams to deliver consistent, high-quality end-user experience. The position is ... The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ...
Senior IT Support Engineer
Nashville, TN ยท Hybrid
... and global IT teams to deliver consistent, high-quality end-user experience. The position is ... The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ...
Senior IT Support Engineer
Nashville, TN ยท Hybrid
... and global IT teams to deliver consistent, high-quality end-user experience. The position is ... The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ...
Network Support Engineer
Richmond, VA ยท On-site
With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink ... Network Support Engineer In-life support for Blue Wireless services is a critical element of the ...
Network Support Engineer
Richmond, VA ยท On-site
With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink ... Network Support Engineer In-life support for Blue Wireless services is a critical element of the ...
Senior SAP Developer/Global Support Manager Duration: 12+ months Location: Columbia, SC - (Hybrid) Local candidates only REQUIRED SKILLS - This is a senior-level Information Technology (IT) role ...
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Senior SAP Developer/Global Support Manager Duration: 12+ months Location: Columbia, SC - (Hybrid) Local candidates only REQUIRED SKILLS - This is a senior-level Information Technology (IT) role ...
We're seeking a Global Product Support Engineer to join our ALD team in Phoenix , where you'll play a pivotal role in bringing new products from concept to successful customer adoption. This is an ...
We're seeking a Global Product Support Engineer to join our ALD team in Phoenix , where you'll play a pivotal role in bringing new products from concept to successful customer adoption. This is an ...
Network Support Engineer
Richmond, VA ยท On-site
With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink ... Network Support Engineer In-life support for Blue Wireless services is a critical element of the ...
Network Support Engineer
Richmond, VA ยท On-site
With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink ... Network Support Engineer In-life support for Blue Wireless services is a critical element of the ...
We're seeking passionate and dedicated engineers to join a team where innovation knows no bounds ... SAP Development Global Support team is responsible for the upkeep of multiple applications on SAP ...
We're seeking passionate and dedicated engineers to join a team where innovation knows no bounds ... SAP Development Global Support team is responsible for the upkeep of multiple applications on SAP ...
Global Product Support Engineer
Santa Clara, CA ยท On-site
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
Santa Clara, CA ยท On-site
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
Santa Clara, CA ยท On-site
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
Santa Clara, CA ยท On-site
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
Santa Clara, CA ยท On-site
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Global Product Support Engineer
Santa Clara, CA ยท On-site
$124K - $171K/yr
... Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS ...
Customer Technical Support Engineer - Smart Home (Global)
Irvine, CA ยท On-site
$65K - $85K/yr
Position Overview We are seeking a skilled Technical Support Engineer to join our global smart home solutions team, supporting users in the United States. As a key technical escalation point, you ...
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Customer Technical Support Engineer - Smart Home (Global)
Irvine, CA ยท On-site
$65K - $85K/yr
Position Overview We are seeking a skilled Technical Support Engineer to join our global smart home solutions team, supporting users in the United States. As a key technical escalation point, you ...
Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
... a global support model Ensure smooth handovers between shifts and regions Respond to critical ... Engineering and Product teams to eliminate them permanently Contribute to and improve runbooks ...
... a global support model Ensure smooth handovers between shifts and regions Respond to critical ... Engineering and Product teams to eliminate them permanently Contribute to and improve runbooks ...
Global Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
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How does a Global Support Engineer typically collaborate with international teams to resolve customer issues?
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Job description
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Be the Expert Others Rely On-Advance ALD Technology at ASM
Senior Global Product Support Engineer
At ASM, our technology enables the world's most advanced semiconductor manufacturing-and when the challenges are toughest, our experts step in. We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide.
In this role, you'll serve as the go-to technical authority, supporting advanced ALD systems when issues demand deep expertise beyond first-line support. Your work will directly impact tool performance, customer confidence, and ASM's reputation for technical excellence.
What You'll Do
As a Senior Global Product Support Engineer, you'll operate at the highest technical level, combining hands-on problem solving with global collaboration:
- Provide advanced technical support for complex electro-mechanical equipment and sophisticated software systems
- Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams
- Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure
- Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement
- Support customer installations and deliver technical training when deeper expertise is required
- Engage directly with customers to resolve highly technical issues and ensure optimal system performance
- Travel globally (up to 50%) to support field operations, customer sites, and critical escalations
You bring strong semiconductor experience, technical depth, and the confidence to lead in high-stakes situations:
- Proven experience diagnosing and resolving complex technical issues
- Minimum 3 years of experience with PECVD in semiconductor manufacturing environments
- Bachelor's degree in Engineering (Mechanical or Electrical Engineering preferred)
- Strong understanding of electro-mechanical systems and software-driven equipment
- Excellent analytical and problem-solving skills
- Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
- Strong presentation skills and comfort leading technical discussions
- Willingness and ability to travel locally and internationally up to 50%
- Customer-focused mindset with the ability to remain effective in challenging, time-critical situations
At ASM, you won't just fix problems-you'll prevent the next one. You'll work with some of the most advanced ALD technology in the industry, collaborate with top engineering talent, and gain global exposure supporting leading semiconductor manufacturers.
This role offers technical depth, global visibility, and meaningful impact, making it ideal for engineers who want to be trusted experts while continuing to grow their careers at the forefront of semiconductor innovation.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
About Action Seating & Mobility
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
11 - 50 Employees
Headquarters location
Tulsa, OK, US
Year founded
2007