Service Desk
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Charlotte, NC · On-site
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Charlotte, NC · On-site
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Charlotte, NC · On-site
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
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Charlotte, NC · On-site
$19 - $20/hr
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
We are seeking an IT Digital Workplace Service Desk Manager to lead our global digital workplace and end user support organization. In this highly visible role, you will drive the performance and ...
We are seeking an IT Digital Workplace Service Desk Manager to lead our global digital workplace and end user support organization. In this highly visible role, you will drive the performance and ...
Glenview, IL · On-site
$20.25 - $27.50/hr
Company Description Sonoma Consulting is one of the fastest growing Global IT Consulting and ... We have an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a ...
Glenview, IL · On-site
$20.25 - $27.50/hr
Company Description Sonoma Consulting is one of the fastest growing Global IT Consulting and ... We have an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a ...
$20 - $27.25/hr
Currently has an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a member of our Global Service Desk team located in our Glenview, IL office. The successful ...
$20 - $27.25/hr
Currently has an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a member of our Global Service Desk team located in our Glenview, IL office. The successful ...
MANTECH seeks a motivated, career and customer-oriented Global Service Desk Network Administrator III to join our team in Virginia Beach, VA. This position is on-site 5 days a week. Responsibilities ...
MANTECH seeks a motivated, career and customer-oriented Global Service Desk Network Administrator III to join our team in Virginia Beach, VA. This position is on-site 5 days a week. Responsibilities ...
Service Desk Reporting Lead Job Locations US-TX-San Antonio Requisition ID 2026-167142 Position ... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ...
Service Desk Reporting Lead Job Locations US-TX-San Antonio Requisition ID 2026-167142 Position ... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ...
Ann Arbor, MI · Hybrid
$17 - $18/hr
Description Looking to add 1 resource to their service desk to support their environment ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
New
Ann Arbor, MI · Hybrid
$17 - $18/hr
Description Looking to add 1 resource to their service desk to support their environment ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
New
Ann Arbor, MI · Hybrid
$17 - $18/hr
Description Looking to add 1 resource to their service desk to support their environment ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
New
Ann Arbor, MI · Hybrid
$17 - $18/hr
Description Looking to add 1 resource to their service desk to support their environment ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
New
Livonia, MI · Hybrid
$17 - $18/hr
Technicians will be supporting the service desk and in que's specifically for certain areas their ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Livonia, MI · Hybrid
$17 - $18/hr
Technicians will be supporting the service desk and in que's specifically for certain areas their ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Livonia, MI · Hybrid
$17 - $18/hr
Technicians will be supporting the service desk and in que's specifically for certain areas their ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Livonia, MI · Hybrid
$17 - $18/hr
Technicians will be supporting the service desk and in que's specifically for certain areas their ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...
Glenview, IL · On-site
$20.25 - $27.50/hr
... Global Service Desk team located in our Glenview, IL office. The successful candidate will be ... highly motivated with a solid technical support background, great communication and customer ...
Glenview, IL · On-site
$20.25 - $27.50/hr
... Global Service Desk team located in our Glenview, IL office. The successful candidate will be ... highly motivated with a solid technical support background, great communication and customer ...
Nashville, TN · On-site
Build the future of Service Desk operations by leading the team that transforms strategic vision ... If you're passionate about this role and want to make an impact on a global scale, please apply!
Nashville, TN · On-site
Build the future of Service Desk operations by leading the team that transforms strategic vision ... If you're passionate about this role and want to make an impact on a global scale, please apply!
MANTECH seeks a motivated, career and customer-oriented Global Service Desk Network Administrator III to join our team in Virginia Beach, VA. This position is on-site 5 days a week. Responsibilities ...
MANTECH seeks a motivated, career and customer-oriented Global Service Desk Network Administrator III to join our team in Virginia Beach, VA. This position is on-site 5 days a week. Responsibilities ...
... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...
... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...
San Antonio, TX · On-site
... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...
San Antonio, TX · On-site
... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...
Jamaica, NY · On-site
$21.25 - $27/hr
Respond to basic customer incidents and service requests passed across by the Global Service Desk and resolve general user faults within agreed SLAs. Troubleshoot and resolve basic airline host and ...
Jamaica, NY · On-site
$21.25 - $27/hr
Respond to basic customer incidents and service requests passed across by the Global Service Desk and resolve general user faults within agreed SLAs. Troubleshoot and resolve basic airline host and ...
San Antonio, TX · On-site
$66K - $106K/yr
... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...
San Antonio, TX · On-site
$66K - $106K/yr
... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...
Pleasanton, CA · On-site
Today, through BHN's single global platform, businesses of all kinds can tap into the world ... As Sr Manager of Service Desk at Blackhawk Network you will be responsible for half our global ...
Pleasanton, CA · On-site
Today, through BHN's single global platform, businesses of all kinds can tap into the world ... As Sr Manager of Service Desk at Blackhawk Network you will be responsible for half our global ...
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
To thrive as a Global Service Desk professional, you need strong troubleshooting skills, a solid understanding of IT fundamentals, and often a degree or certification in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Remedy, experience with remote support platforms, and certifications such as ITIL or CompTIA A+ are commonly required. Excellent communication, cultural awareness, and problem-solving abilities help you interact effectively with diverse users around the world. These skills and qualities are essential for providing timely, effective support across multiple time zones and ensuring consistent service levels in a global organization.
A Global Service Desk job involves providing IT and technical support to users across different regions and time zones. Responsibilities include troubleshooting hardware and software issues, assisting with account access, and escalating complex problems to specialized teams. The role requires strong communication skills, problem-solving abilities, and knowledge of various IT systems. It plays a crucial part in ensuring smooth business operations by minimizing downtime and resolving technical issues efficiently.
A Global Service Desk professional typically handles incoming technical support requests from users worldwide, either by phone, email, or ticketing system. Daily tasks include troubleshooting hardware and software issues, escalating complex problems to specialized teams, and ensuring timely resolution of IT incidents. You'll also maintain detailed records of support activities, provide guidance for commonly asked questions, and help document solutions for recurring problems. This role often involves collaborating with other IT departments and adhering to global standards for service quality and performance.

$19 - $20/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here in the Charlotte, NC area. They offer great training, stability, growth and more. See the top skills below...
Description:
Our client is looking for a Service Desk that will provide primarily phone support, email and chat. This includes but is not limited to handling fixes over the phone, remote into machines, password resets and more. They will be taking about 30-35 calls, chats, emails daily to troubleshoot issues for end users. They will also support hardware in person and will be 100% on site.
If you are interested, please apply!
Job Type & LocationThis is a Contract to Hire position based out of Fort Mill, SC.
Pay and BenefitsThe pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Fort Mill,SC.
Application DeadlineThis position is anticipated to close on Jun 24, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.