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Global Service Desk Jobs (NOW HIRING)

TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Service Desk

Charlotte, NC · On-site

$19 - $20/hr

TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Service Desk

Charlotte, NC · On-site

$19 - $20/hr

TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

IS Service Desk Analyst

Glenview, IL · On-site

$20.25 - $27.50/hr

Company Description Sonoma Consulting is one of the fastest growing Global IT Consulting and ... We have an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a ...

Service Desk Analyst

Glenview, IL

$20 - $27.25/hr

Currently has an exciting career opportunity for a highly motivated Service Desk Analyst, who will be a member of our Global Service Desk team located in our Glenview, IL office. The successful ...

Service Desk Reporting Lead Job Locations US-TX-San Antonio Requisition ID 2026-167142 Position ... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ...

Service Desk Analyst

Ann Arbor, MI · Hybrid

$17 - $18/hr

Description Looking to add 1 resource to their service desk to support their environment ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

New

Service Desk Analyst

Ann Arbor, MI · Hybrid

$17 - $18/hr

Description Looking to add 1 resource to their service desk to support their environment ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

New

Service Desk Analyst

Livonia, MI · Hybrid

$17 - $18/hr

Technicians will be supporting the service desk and in que's specifically for certain areas their ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Service Desk Analyst

Livonia, MI · Hybrid

$17 - $18/hr

Technicians will be supporting the service desk and in que's specifically for certain areas their ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Service Desk Analyst

Glenview, IL · On-site

$20.25 - $27.50/hr

... Global Service Desk team located in our Glenview, IL office. The successful candidate will be ... highly motivated with a solid technical support background, great communication and customer ...

... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...

... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...

Service Desk Reporting Lead

San Antonio, TX · On-site

$66K - $106K/yr

... Global Service Center (GSC), Global Network Operations Center (GNOC), and DHA enterprise. In this ... The Service Desk Reporting Lead will be responsible for the following but not limited to: * Serve ...

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Global Service Desk information

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How much do global service desk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for global service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a global service desk?

A global service desk is a centralized support team that provides IT assistance and issue resolution across multiple regions or countries. It typically uses tools like ticketing systems and remote support software to manage requests 24/7, requiring strong communication skills and knowledge of international IT standards.

What are the key skills and qualifications needed to thrive in the Global Service Desk position, and why are they important?

To thrive as a Global Service Desk professional, you need strong troubleshooting skills, a solid understanding of IT fundamentals, and often a degree or certification in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Remedy, experience with remote support platforms, and certifications such as ITIL or CompTIA A+ are commonly required. Excellent communication, cultural awareness, and problem-solving abilities help you interact effectively with diverse users around the world. These skills and qualities are essential for providing timely, effective support across multiple time zones and ensuring consistent service levels in a global organization.

What is a Global Service Desk job?

A Global Service Desk job involves providing IT and technical support to users across different regions and time zones. Responsibilities include troubleshooting hardware and software issues, assisting with account access, and escalating complex problems to specialized teams. The role requires strong communication skills, problem-solving abilities, and knowledge of various IT systems. It plays a crucial part in ensuring smooth business operations by minimizing downtime and resolving technical issues efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as ticket routing and troubleshooting, allowing Service Desk professionals to focus on more complex issues. However, AI tools complement rather than replace human agents, who provide critical customer service, problem-solving, and personalized support that AI cannot fully replicate. Service Desk roles now often require skills in managing AI systems and interpreting their outputs.

What are the typical responsibilities of a Global Service Desk professional on a daily basis?

A Global Service Desk professional typically handles incoming technical support requests from users worldwide, either by phone, email, or ticketing system. Daily tasks include troubleshooting hardware and software issues, escalating complex problems to specialized teams, and ensuring timely resolution of IT incidents. You'll also maintain detailed records of support activities, provide guidance for commonly asked questions, and help document solutions for recurring problems. This role often involves collaborating with other IT departments and adhering to global standards for service quality and performance.

What jobs pay $2000 a day?

High-paying jobs that can pay around $2000 a day often include specialized roles such as senior consultants, project managers, or certain freelance professionals in fields like IT, finance, or law. These positions typically require extensive experience, advanced skills, certifications, or working in high-demand industries, and may involve consulting, contract work, or leadership responsibilities.

What jobs in the US pay 300,000 a year?

In the US, high-paying jobs such as senior executives, specialized physicians, and certain technology roles like software architects or data scientists can earn $300,000 or more annually. These positions often require advanced skills, extensive experience, and sometimes professional certifications or advanced degrees.
More about Global Service Desk jobs
What are the most commonly searched types of Global Service Desk jobs? The most popular types of Global Service Desk jobs are:
What states have the most Global Service Desk jobs? States with the most job openings for Global Service Desk jobs include:
What job categories do people searching Global Service Desk jobs look for? The top searched job categories for Global Service Desk jobs are:
Infographic showing various Global Service Desk job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 11% As Needed, 68% Full Time, 14% Part Time, 2% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.
Service Desk

$19 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

TEKsystems is looking for a Service Desk that will be 100% onsite for one of our great clients here in the Charlotte, NC area. They offer great training, stability, growth and more. See the top skills below...

  1. 1-3 years of Service Desk
  2. Experience with ServiceNow & Intune
  3. 1-3 years Active Directory, Office 365 and Windows 10/11

Description:

Our client is looking for a Service Desk that will provide primarily phone support, email and chat. This includes but is not limited to handling fixes over the phone, remote into machines, password resets and more. They will be taking about 30-35 calls, chats, emails daily to troubleshoot issues for end users. They will also support hardware in person and will be 100% on site.

If you are interested, please apply!

Job Type & Location

This is a Contract to Hire position based out of Fort Mill, SC.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Mill,SC.

Application Deadline

This position is anticipated to close on Jun 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.