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Gesa Jobs (NOW HIRING)

GESA CREDIT UNION

Member Contact Center Rep I

Richland, WA · On-site

$17.13 - $29.53/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

Gesa Credit Union

Member Contact Center Rep I

Richland, WA · On-site +1

$17.13 - $25.99/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

GESA CREDIT UNION

Project Manager II

Richland, WA

$100.90K - $168.17K/yr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

GESA CREDIT UNION

Member Contact Center Rep I

Richland, WA · On-site +1

$17.13 - $29.53/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

GESA CREDIT UNION

Project Manager II

Richland, WA · On-site

$83.45K - $168.17K/yr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

GESA CREDIT UNION

Loan Officer

Richland, WA

$22.92 - $38.19/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

GESA CREDIT UNION

Courier

Richland, WA · On-site

$17.13 - $22.92/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

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How much do gesa jobs pay per hour?

As of May 29, 2026, the average hourly pay for gesa in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Gesa, and why are they important?

I'm sorry, but 'Gesa' does not appear to be a recognized real-world professional occupation. Please provide a valid job title for a tailored response.

What are Gesa?

Gesa is not a standard job title in most industries. However, 'Gesa' could refer to a specific organization, such as Gesa Credit Union, or be an abbreviation or name in certain contexts. If you are referring to a position at Gesa Credit Union, job titles may include roles in banking, finance, or customer service. It's important to clarify the context or provide more information to accurately describe what 'Gesa' refers to as a job title.

What is the difference between Gesa vs Loan Officer?

AspectGesaLoan Officer
Required CredentialsHigh school diploma or equivalent; some roles may require financial or banking certificationsHigh school diploma; often requires mortgage or loan origination licenses
Work EnvironmentBank branches, credit unions, or financial institutionsBank branches, mortgage companies, or financial institutions
Employer & Industry UsageCredit unions, banks, financial servicesBanks, mortgage lenders, credit unions
Common Search & ComparisonGesa vs Loan Officer

Gesa is a financial institution or credit union offering various banking services, while a Loan Officer is a professional who evaluates and approves loan applications. Both roles work within financial institutions, but Gesa refers to the organization, and Loan Officer is a specific job position within such organizations.

More about Gesa jobs
What cities are hiring for Gesa jobs? Cities with the most Gesa job openings:
What job categories do people searching Gesa jobs look for? The top searched job categories for Gesa jobs are:
Gesa jobs near you
Infographic showing various Gesa job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,494 per year, or $24.8 per hour.
Member Contact Center Rep I

Member Contact Center Rep I

GESA CREDIT UNION

Richland, WA • On-site

$17.13 - $29.53/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Gesa Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
We are in search of Member Contact Center Representatives to join our Credit Union, after 90+ days this position is eligible to work from home remotely. Candidates must reside in Washington to be eligible for remote work. Gesa also offers call center representatives competitive pay and monthly incentives.
Spanish bilingual candidates preferred.
Role Summary:
The Member Contact Center Representative serves the membership through effective communications, troubleshooting, proactive learning and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service to members via the phone. This position requires high service standards by meeting/exceeding established performance metrics, quality scores, adherence to schedule and Member Satisfaction scores while demonstrating empathy, curiosity and expertise in all product and services to determine member needs.
What You Will Be Doing:
1. Provides exceptional service to promote deep and lasting member relationships.
2. Answers general inquiries and performs account maintenance via phone or email channels.
3. Meets/exceeds key performance indicators (KPIs) expectations.
4. Researches and resolves problems under the guidance of the MCC Leadership or MCCR Lead with a sense of urgency.
5. Takes ownership of member concerns, sets the expectations, and provides prompt follow-up/resolution.
6. Identify opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
7. Maintains knowledge of credit union policies, procedures, and regulations.
8. Communicate effectively with members/ team members through various channels.
About You:
1. Ability to organize and prioritize multiple tasks.
2. Resolves requests with a sense of urgency and escalates timely.
3. Promotes and participates in a cohesive team environment.
4. Effectively communicates ideas and information, both verbally and in writing.
5. Takes ownership and acts proactively to solve member concerns.
6. Utilizes tools and resources to solve complex inquiries.
7. Creatively thinks outside the box to resolve member concerns while adhering to policies and regulations.
8. Analyzes information and recommends achievable process improvements.
9. Excellent customer service and interpersonal skills.
10. Member-centric with a friendly, professional demeanor.
What You Will Need:
  1. Minimum of a high school diploma; some college work preferred; degree highly desirable
  2. Minimum of one (1) year experience in a contact center environment
  3. Minimum of (1) year in a credit union or financial institution
  4. Some travel may be required to complete training or fulfill duties
  5. Courtesy, tact, and diplomacy with current and potential members, peers, and staff
  6. Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired
  7. Familiarity and comfort with online systems and other technology

Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year accrual of Paid Time Off - Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs

Salary Range:
Richland, WA: $17.13 - $25.99
Spokane, WA: $17.13 - $25.99
Lynnwood, WA: $17.13 - $29.53
*While the full earning scale is listed above, Gesa starts our team members at $20.00/hour for this position.
Get wise to what's possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)

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