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Gesa Jobs (NOW HIRING)

Member Contact Center Rep I

Richland, WA · On-site

$17.13 - $29.53/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

Collector I

Richland, WA · On-site

$20 - $39.98/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

Member Contact Center Rep I

Richland, WA · On-site +1

$17.13 - $29.53/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

Collector I

Richland, WA · On-site

$20 - $39.98/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

IT Auditor

Richland, WA

$29.90 - $49.83/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

IT Auditor

Richland, WA · On-site

$29.90 - $49.83/hr

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together ...

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Gesa information

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How much do gesa jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for gesa in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are Gesa?

Gesa is not a standard job title in most industries. However, 'Gesa' could refer to a specific organization, such as Gesa Credit Union, or be an abbreviation or name in certain contexts. If you are referring to a position at Gesa Credit Union, job titles may include roles in banking, finance, or customer service. It's important to clarify the context or provide more information to accurately describe what 'Gesa' refers to as a job title.

What is the difference between Gesa vs Loan Officer?

AspectGesaLoan Officer
Required CredentialsHigh school diploma or equivalent; some roles may require financial or banking certificationsHigh school diploma; often requires mortgage or loan origination licenses
Work EnvironmentBank branches, credit unions, or financial institutionsBank branches, mortgage companies, or financial institutions
Employer & Industry UsageCredit unions, banks, financial servicesBanks, mortgage lenders, credit unions
Common Search & ComparisonGesa vs Loan Officer

Gesa is a financial institution or credit union offering various banking services, while a Loan Officer is a professional who evaluates and approves loan applications. Both roles work within financial institutions, but Gesa refers to the organization, and Loan Officer is a specific job position within such organizations.

What are the key skills and qualifications needed to thrive as a Gesa, and why are they important?

I'm sorry, but 'Gesa' does not appear to be a recognized real-world professional occupation. Please provide a valid job title for a tailored response.
More about Gesa jobs
What cities are hiring for Gesa jobs? Cities with the most Gesa job openings:
Infographic showing various Gesa job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Virtual Member Service Associate (Virtual Teller)

GESA CREDIT UNION

Richland, WA • On-site, Remote

$17.13 - $25.99/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Gesa Credit Union rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
The Virtual Member Service Associate (VMSA) uses exceptional customer service skills to provide an engaging member experience via Gesa's Interactive Teller Machines. VMSAs have an in-depth knowledge of our products and services, banking policies and procedures, and financial literacy to serve as a resource to our members. The VMSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, and other member needs. Virtual Member Service Associates are proactive in referring, following-up, and guiding members through their ITM experience.
What You Will Be Doing:
  1. Provide exceptional member service.
  2. Solve problems, take ownership of member concerns, provide prompt resolutions, and follow-up.
  3. Have a core understanding of financial literacy and be able to discuss it with members.
  4. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.
  5. Offer appropriate products and/or services to deepen member relationships and refer to other team members as appropriate.
  6. Meet or exceed established service levels, job performance, referral, and organizational goals.
  7. Constantly adapt to changing priorities with a positive attitude.
  8. Ensure Interactive Teller Machines are always working properly.
  9. Perform transactions and service requests on member accounts in an accurate and timely manner.
  10. Accurately follow all Interactive Teller procedures and balance your virtual drawer at the end of every day.
  11. Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act.
  12. Other duties and projects as assigned.

About You:
  1. Professional written and verbal communication.
  2. Make sound decisions that minimizes risk in a timely manner.
  3. Ability to ask open-end and clarifying questions to understand member needs and deepen relationships.
  4. Display professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership.
  5. Respect and support all areas of diversity in the workplace and our membership.
  6. Complete assigned training programs in timely and accurate manner.
  7. Participate in and support a team environment.

What You Will Need:
  1. Education: High School Degree (or equivalent) required.
  2. Experience:
    • At least one year of customer service experience preferred.
    • Some cash handling experience preferred.
  3. Demonstrate and support credit union values and service standards.
  4. Attend and engage in community events on behalf of the credit union.
  5. Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements.
  6. Demonstrate a high level of personal integrity and ethics.
  7. Report for work on time and maintain a schedule of regular attendance.
  8. Some travel may be required.
  9. Proficient with varying levels of technology.

Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year of Paid Time Off - Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs

Salary Range:
$17.13-$25.99
*While the full earning scale is listed above, Gesa starts our team members at $20.00/hour for this position.
Get wise to what's possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)

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