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Genius Admin Jobs (NOW HIRING)

Apple

US-Genius Admin

Nashville, TN · On-site

$17.50 - $24/hr

As a Genius Admin, you help deepen our customers' trust in Apple by coordinating oversight to one of our many skilled technicians. Using your amazing diagnostic and people skills, you create an ...

Apple

US-Genius Admin

Nashville, TN · On-site

$17.50 - $24/hr

As a Genius Admin, you help deepen our customers' trust in Apple by coordinating oversight to one of our many skilled technicians. Using your amazing diagnostic and people skills, you create an ...

Apple

US-Genius Admin

Mishawaka, IN · On-site

As a Genius Admin, you're a service coordinator for all customer repairs, whether it's a quick repair or a more involved procedure, and you manage customer expectations. Additionally, you coordinate ...

Genius Sports

Salesforce Admin

New York, NY

$140K - $150K/yr

Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. Genius ...

Genius Sports

Salesforce Admin

New York, NY · On-site

$140K - $150K/yr

Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. Genius ...

Genius AI

Account Executive

New York, NY · On-site +1

$95K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Senior Business Recruiter

New York, NY · On-site

$140K - $170K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Account Executive - New Grad

New York, NY · On-site +1

$95K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Growth Lead

New York, NY · On-site

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

IT Engineer

New York, NY · On-site

$90K - $120K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Senior Copywriter

New York, NY · On-site

$145K - $170K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

People Business Partner

New York, NY · On-site

$120K - $140K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

IT Engineer

New York, NY · On-site

$90K - $120K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Senior Business Recruiter

New York, NY · On-site

$140K - $170K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Senior Copywriter

New York, NY · On-site

$145K - $170K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Associate Creative Director, Design

New York, NY · On-site +1

$185K - $215K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

Genius AI

Senior Engineering Manager

New York, NY · Hybrid

$230K - $280K/yr

Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking ...

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Genius Admin information

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$12

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How much do genius admin jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for genius admin in the United States is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What are the main collaboration points between a Genius Admin and other departments in a typical organization?

As a Genius Admin, you'll regularly coordinate with various departments such as IT, HR, Finance, and Operations to streamline administrative processes and resolve issues efficiently. Collaboration often involves managing schedules, organizing meetings, handling sensitive information, and ensuring smooth communication across teams. You'll also play a key role in implementing new administrative technologies or systems by gathering feedback and providing training to other staff. This cross-departmental interaction helps build strong working relationships and contributes to a cohesive work environment.

What is a Genius Admin?

A Genius Admin typically refers to an administrative professional who works in a support or management role, often within a technology or customer service environment. Their responsibilities usually include managing schedules, organizing data, assisting with customer queries, and ensuring smooth daily operations. In some contexts, such as at an Apple Store, a 'Genius Admin' may assist the Genius Bar team by handling appointments and administrative tasks. Strong organizational, communication, and technical skills are important for this role. The exact duties can vary depending on the company and industry.

What are the key skills and qualifications needed to thrive as a Genius Admin?

To thrive as a Genius Admin, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in office management or business administration. Familiarity with tools like Microsoft Office Suite, scheduling software, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a proactive attitude distinguish outstanding performers in this role. These skills are important to ensure efficient office operations, effective communication, and seamless support for teams and clients.
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Genius Admin jobs near you
Infographic showing various Genius Admin job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 21% Part Time, 1% Temporary, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,979 per year, or $21.6 per hour.

US-Genius Admin

Apple

Nashville, TN • On-site

$17.50 - $24/hr

Full-time

Re-posted 4 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

Do you love hands-on problem solving? Are you passionate about sharing your technical knowledge and guidance with others? As a Genius Admin, you help deepen our customers' trust in Apple by coordinating oversight to one of our many skilled technicians.
Using your amazing diagnostic and people skills, you create an extraordinary customer experience that provides them with swift resolutions to their technical issues. You also provide mentorship for our team and build their knowledge about products, while individually keeping your own technical know-how up to date. With your passion for delivering outstanding customer service and your empathetic nature, you are dedicated to providing the advice and support that help our customers and team members thrive.
Description
As a Genius Admin, you provide insightful advice and friendly, hands-on technical support to our customers throughout the different stages of the repair process. You quickly diagnose product issues on the spot, clearly explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to get users up and running again. You keep customers informed about their device's repair status and assist with other customer service issues that may arise during the process. You also coordinate the customer pickup process for all completed repairs by verifying successful repairs, contacting customers, and managing case notes. Throughout the process, you fulfill Apple's dedication to customer service with style, speed, and skill. You also earn the trust of customers and co-workers alike by offering mentorship, knowledge, and even tips and training.
Additionally, you will manage end-of-month and new-month paperwork, CRU paperwork, and document storage. You will collaborate with the Operations team to manage and track service repair inventory and remain highly aware of inventory levels. You will order replacement consumables as needed and supervise the operational activities in the Repair Room.
You will be highly alert to loss-prevention issues using checks and balances based on processes and reports.
Preferred Qualifications
Adept at creative problem solving.
Motivated to do what's best for the customer and the team.
Ability to anticipate and adjust for problems and roadblocks.
Can make decisions quickly, sometimes under tight deadlines and pressure.
Provide information that team members need to do their jobs and make accurate decisions.
You can orchestrate multiple activities simultaneously to accomplish the goal.
You delegate clearly and comfortably to all team members while sharing responsibility and accountability.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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