ZipRecruiter

Log In

1

Genesys Consultant Jobs (NOW HIRING)

Sonsoft Inc

Genesys Architect

Charlotte, NC

At least 10 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks * At least 5 years of experience with Contact center domain on Genesys ...

Genesys

WI · On-site

$136 - $239/hr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Work independently to provide customer technical consulting services to help drive the ...

Sonsoft Inc

Genesys Architect

Charlotte, NC

At least 10 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks * At least 5 years of experience with Contact center domain on Genesys ...

Computer Futures

Genesys Developer

Houston, TX · On-site

Through Computer Futures' methodology, our consultants - who focus on a specific IT technical ... Development and Administration Genesys Proactive Customer Communication Genesys Engage platform ...

previous page

Showing results 41-60

All JobsTechnology JobsSoftware JobsGenesys Consultant Jobs

Genesys Consultant information

See salary details

$10

$41

$87

How much do genesys consultant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for genesys consultant in the United States is $41.55, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $49.52 per hour, depending on experience, location, and employer.

What is a Genesys consultant?

A Genesys Consultant is a professional who specializes in implementing, configuring, and optimizing Genesys contact center solutions. They work with businesses to develop and integrate customer experience strategies using Genesys platforms like Cloud, Engage, or PureConnect. Their responsibilities often include troubleshooting issues, customizing workflows, and providing training to clients. Additionally, they collaborate with stakeholders to ensure the system aligns with business needs and enhances customer interactions.

What are the key skills and qualifications needed to thrive as a Genesys consultant?

To thrive as a Genesys Consultant, you need expertise in contact center solutions, strong problem-solving abilities, and experience with system integration, typically backed by relevant IT or computer science education. Familiarity with Genesys platforms (such as Genesys Cloud, Engage, or PureConnect), scripting languages, and certifications like Genesys Certified Professional are highly valued. Exceptional communication, project management, and client-facing skills help you effectively translate business requirements into technical solutions. These qualities ensure you can design, implement, and support effective customer experience solutions that meet organizational needs.

What are common challenges Genesys consultants face on the job?

Genesys Consultants often encounter challenges such as managing complex system integrations, customizing solutions to meet diverse client needs, and troubleshooting technical issues under tight deadlines. Adapting to various customer environments and keeping up with the latest Genesys updates and features can also be demanding. However, these challenges provide the opportunity to work closely with cross-functional teams, develop valuable technical expertise, and contribute to impactful client outcomes. Those who enjoy problem-solving and dynamic work environments typically find the role highly rewarding.

What is the salary of a Genesys Consultant?

The average salary of a Genesys Consultant typically ranges from $70,000 to $120,000 annually, depending on experience, location, and certifications. Senior consultants or those with specialized skills may earn higher compensation, often including bonuses and benefits.

What jobs are typically at Genesys Consultant?

A Genesys Consultant typically holds roles such as solutions architect, technical consultant, implementation specialist, or support engineer. These positions involve configuring and deploying Genesys customer experience solutions, often requiring knowledge of contact center technologies, scripting, and certifications in Genesys products. The roles focus on client engagement, system integration, and ongoing support within a technology-driven environment.
More about Genesys Consultant jobs

What states have the most Genesys Consultant jobs?

States with the most job openings for Genesys Consultant jobs include:

What job categories do people searching Genesys Consultant jobs look for?

The top searched job categories for Genesys Consultant jobs are:

Genesys Consultant jobs near you
Infographic showing various Genesys Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 71% Physical, 3% Hybrid, and 26% Remote job distribution, with an average salary of $86,430 per year, or $41.6 per hour.

Technology Architect - Genesys platform

Avance Consulting Services

Sunnyvale, CA

Full-time

Re-posted yesterday

Job description

Company Description


About Company :

A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.


About Us :

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt.


Job Description

Job Title : Technology Architect - Genesys platform

Location : Sunnyvale, CA

Duration : Full time/Permanent

Qualifications Basic:

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 7 years of experience with Information Technology.


Preferred:

At least 5 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks.

At least 3 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams

At least 6 years of strong expertise in Genesys Framework eServices (email & chat), Expertise in routing strategies.Trouble shooting issues in Genesys environment, experience in backend integrations using SDK services. Fair knowledge on Genesys IWD experience. Good in client communication both verbal and inter personal.

At least 7 years of experience with contact center domain

At least 7 years of experience in software development life cycle.

At least 7 years of experience in Project life cycle activities on development and maintenance projects.

At least 5 years of experience in Design and architecture review.

Qualifications

Any

Additional Information

All your information will be kept confidential according to EEO guidelines.

Avance Consulting logo

About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

Social media

FacebookInstagram

View All Avance Consulting Jobs

Apply