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Ge Call Center Jobs (NOW HIRING)

Bestica

Travel MRI Tech

Roanoke, VA · On-site

Must be comfortable with the department's call expectations Hospital Highlights * 521-bed hospital * Level II Trauma Center * NICU services * Stroke services * Advanced imaging environment * GE MRI ...

Adelphi Medical Staffing, LLC

Cardiologist

Moultrie, GA · On-site

$307K - $347K/yr

Clinical + Call • Work Schedule: Mon-Fri; 8a-5p • Call Schedule: TBD; 7 days/month - Extra pay ... Heart Center lab features state-of-the-art equipment, including a GE Myospect Nuclear Camera ...

System One

Field Designer

Menomonie, WI · Remote

... using GE Smallworld (GIS). * Perform transformer sizing, underground cable routing, and pole ... No specific degree required; open to various backgrounds (construction, call center, police, etc.

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Ge Call Center information

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How much do ge call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ge call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a GE call center?

A GE Call Center is a customer service hub operated by General Electric (GE) or its partners, where representatives handle inquiries, support requests, and other communications from customers. These centers manage a range of services, including technical support, billing questions, and product information for GE’s various business units, such as appliances, healthcare, and energy. Call center agents are trained to provide efficient and accurate assistance, ensuring customer satisfaction and resolving issues promptly. The centers may operate via phone, email, or online chat, depending on the customer's needs.

What are some common challenges faced by employees in a GE call center, and how can they be managed effectively?

Working in a GE call center often involves handling high call volumes, resolving complex customer issues, and meeting strict performance metrics. Employees may sometimes find it challenging to stay motivated and maintain quality during busy periods or when dealing with difficult customers. Effective time management, continuous training, and strong teamwork are essential in overcoming these challenges. GE call centers typically offer support through coaching sessions, well-defined escalation procedures, and opportunities for peer collaboration to ensure employees can succeed and grow within the role.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is typically required. Patience, problem-solving, and resilience under pressure are standout soft skills for this role. These skills are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining a positive brand image.

What is the difference between Ge Call Center vs Customer Service Representative?

AspectGe Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedOffice or remote, customer-facing
Industry UsageCommon in telecommunications, tech, financeWidespread across retail, healthcare, banking
Job FocusHandling inbound/outbound calls, technical supportAssisting customers, resolving issues, info provision

Both roles involve customer interaction and similar credentials, but Ge Call Center positions typically focus on technical support or sales via calls in a call center environment, while Customer Service Representatives may work in various industries providing direct customer assistance. The main difference lies in the specific job functions and industry context.

Can I work in a ge call center without experience?

Yes, many call center positions, including those at GE, often do not require prior experience. Employers typically provide training on company systems and customer service skills, making it possible for newcomers to start without previous call center work. Basic communication skills and a customer-focused attitude are usually sufficient to qualify for entry-level roles.

Does GE have entry-level jobs?

GE Call Center positions often include entry-level roles suitable for candidates with minimal prior experience. These jobs typically require good communication skills and may offer training for new employees. Entry-level customer service roles at GE provide opportunities to develop skills in a professional environment.
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Ge Call Center jobs near you
Infographic showing various Ge Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Sr. Director, Aftermarket & Customer Operations- Air & Water

GE Appliances

Louisville, KY • On-site

$128K/yr

Full-time

Re-posted 19 days ago

Job description

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
This Leader will define and execute the strategy for all post-sales support across our Air & Water business. This executive will unify Quality, Service, Support, Training, Warranty, and Parts into one seamless customer experience, ensuring our residential, light commercial and commercial customers receive consistent, high-quality support at every touchpoint. As the single point of accountability for the end-to-end customer success journey, this leader will build a world-class function that drives customer satisfaction, loyalty, and lifetime value.
Position
Sr. Director, Aftermarket & Customer Operations- Air & Water
Location
USA, Louisville, KY
How You'll Create Possibilities
Strategy & Leadership (40%)
  • Develop and execute a comprehensive post-sales customer success strategy for HVAC, water heating, and water treatment products.
  • Establish a single, unified point of contact for customers, ensuring seamless coordination across Quality, Service, Support, Training, Warranty, and Parts.
  • Lead and inspire a cross-functional team to deliver exceptional customer experiences.
  • Partner with Product, Sales, Operations, and Marketing to integrate customer feedback into continuous improvement.

Customer Experience (30%)
  • Build a "customer-first" culture with consistent standards for service excellence across all customer segments (dealers, distributors, contractors, retailers, end consumers).
  • Implement best-in-class tools, processes, and KPIs to track and enhance customer satisfaction, NPS, response time, resolution rates, and retention.
  • Establish a clear escalation path for complex customer issues and ensure rapid resolution.

Quality Feedback (10%)
  • Own the collection and analysis of field data from service calls, warranty claims, and parts performance to identify recurring quality issues.
  • Maintain a dotted-line relationship with Supplier Quality to ensure customer insights directly inform supplier corrective actions and continuous improvement.
  • Collaborate with Operations and Supplier Quality teams to drive root-cause resolution of systemic issues impacting customer experience.

Operational Excellence (10%)
  • Standardize service operations including warranty claims, spare parts availability, technical support, and training delivery.
  • Develop scalable systems for knowledge management, self-service, and customer enablement.
  • Ensure compliance with regulatory and safety requirements across service and support functions.

Talent & Team Development (10%)
  • Build and develop a high-performing Customer Success team with expertise in quality, technical service, customer support, training, and parts operations.
  • Create professional development and training pathways for field and call center staff to ensure skill growth and retention.

What You'll Bring to Our Team
Basic Qualifications:
  • 12+ years of leadership experience in customer success, service, or support roles, preferably within HVAC, water heating, or adjacent industries.
  • Demonstrated ability to design and scale customer-facing operations.
  • Strong understanding of service logistics, warranty processes, technical training, and parts distribution.
  • Track record of building customer-first cultures and delivering measurable improvements in customer loyalty.
  • Experience with digital tools and platforms for customer engagement, knowledge bases, and CRM systems. Exceptional communication, change leadership, and cross-functional collaboration skills.

Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

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