To thrive in a Garden Center role, you need foundational knowledge of horticulture, plant care, and retail customer service, often supported by experience or relevant coursework in gardening or agriculture. Familiarity with POS systems, plant inventory software, and safe use of garden tools and chemicals is also important. Strong communication, problem-solving abilities, and a genuine passion for helping customers make great plant choices set top performers apart. These skills ensure efficient operations, positive customer experiences, and a well-maintained, thriving store environment.