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Games Assistant Jobs (NOW HIRING)

Demonstrated strong knowledge of all table games * Assist guests with monetary and chip transactions at the table * Compute payable odds to pay winning wagers and collect losing wagers * Notify ...

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Games Assistant information

What are Games Assistants?

Games Assistants are staff members who help organize, facilitate, and supervise games and activities in various settings such as schools, camps, events, or gaming centers. They support game leaders or coordinators by setting up equipment, explaining rules to participants, and ensuring that everyone plays safely and fairly. Games Assistants may also assist with scorekeeping, resolving disputes, and tidying up after activities. Their role is essential in creating a fun, inclusive, and well-managed environment for all participants.

Can video games lower cortisol?

As a Games Assistant, understanding how video games impact stress levels is relevant. Some studies suggest that playing video games can reduce cortisol, a stress hormone, by providing relaxation and distraction. However, effects vary depending on game type, duration, and individual response.

What does a gaming assistant do?

A gaming assistant helps players by providing guidance, troubleshooting technical issues, and explaining game mechanics. They may work in customer support or in-game roles, often requiring knowledge of gaming platforms and communication skills. The job can involve monitoring gameplay, assisting with account issues, and ensuring a positive gaming experience.

What are some common challenges faced by Games Assistants in a fast-paced gaming environment?

Games Assistants often work in dynamic settings, such as arcades, gaming centers, or at events, where the volume of players and variety of games can fluctuate throughout the day. A common challenge is managing multiple tasks simultaneously, such as troubleshooting game equipment, assisting players, and maintaining a friendly atmosphere under time pressure. Adapting quickly to new game releases and updates, as well as communicating effectively with both customers and team members, is essential. Staying organized and proactive helps Games Assistants deliver excellent service even during peak hours.

How can I get a job in gaming?

To become a Games Assistant, candidates typically need a strong knowledge of video games, good communication skills, and familiarity with gaming equipment or software. Relevant experience can be gained through volunteering, internships, or working in customer service roles within gaming environments. Certifications in gaming or related fields can also enhance job prospects.

What are the key skills and qualifications needed to thrive as a Games Assistant, and why are they important?

To thrive as a Games Assistant, you need a solid understanding of game rules, strong organizational skills, and often a background in recreation or sports management. Familiarity with scheduling software, scorekeeping systems, and basic first aid certification can be important technical assets. Strong communication, teamwork, and conflict resolution skills help you interact effectively with participants and colleagues. These abilities ensure events run smoothly, participants are safe, and a positive, engaging environment is maintained.

What is a game day assistant?

A game day assistant is a role that involves supporting the organization and execution of sporting events or gaming competitions. Responsibilities may include setting up equipment, managing logistics, and assisting staff or players during the event, often requiring good communication skills and familiarity with event technology.

What is the difference between Games Assistant vs Game Attendant?

AspectGames AssistantGame Attendant
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentArcades, gaming centers, amusement parksArcades, gaming zones, entertainment venues
Employer & Industry UsageGaming entertainment industry, arcadesEntertainment venues, amusement parks, arcades
Common Search & ComparisonYesYes

Games Assistants and Game Attendants both work in entertainment settings like arcades and gaming centers, often performing similar roles such as assisting players and maintaining equipment. The main difference lies in job titles used by employers; 'Games Assistant' may imply a slightly more active role in helping players, while 'Game Attendant' often emphasizes customer service. Both positions require similar credentials and are found in comparable work environments, making them closely related roles in the gaming entertainment industry.

More about Games Assistant jobs
What cities are hiring for Games Assistant jobs? Cities with the most Games Assistant job openings:
What are the most commonly searched types of Games jobs? The most popular types of Games jobs are:
What states have the most Games Assistant jobs? States with the most job openings for Games Assistant jobs include:
Infographic showing various Games Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Temporary. Highlights an 66% Physical, and 34% Remote job distribution.
Table Games Assistant Floor Manager

Table Games Assistant Floor Manager

Hollywood Casino Gulf Coast

Bay Saint Louis, MS

Other

Medical, Retirement, PTO

Posted 2 days ago


Job description

Introduction...

OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

  • Responsible for supervising staff and management in the table games department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
  • May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
  • Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.Make suggestions for improvement on standard operating procedures as needed.
  • Shares responsibility of the overall engagement of all team members with Assistant Shift and/or Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances.
  • Responsible for the accountability of the chips, cards, dice and all other gaming equipment.
  • Assists with verifications of table inventories and effectively manages table limits.
  • Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.
  • Maintains a continuous inspection of cards and dice ensuring the security of assigned table games.
  • Shares responsibility for the overall integrity of daily operations.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
  • Ensures efficient operations table games protection.
  • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.
  • Accounts for chips on assigned games. This includes but not limited to making fills and credits as needed.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters.

Requirements

  • Must be at least 21 years of age.
  • Associates Degree (A.A.) in related field; one-year experience in Table Games or equivalent combination of education and experience.
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
  • Excellent skills in both written and oral communication.
  • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must have knowledge of all Table Games and Table Games Operations.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must be able to obtain a Gaming Permit. Must successfully complete ServSafe Alcohol training certification course.