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Game Operations Assistant Jobs in Indiana (NOW HIRING)

Caesars Southern Indiana

Auditor Staff

Elizabeth, IN · On-site

KEY JOB FUNCTIONS : * Assist in performing compliance and operational audits of business operations ... Experience in gaming operations (slots and/or table games) preferred * Background in banking and/or ...

Caesars Southern Indiana

Auditor Staff

Elizabeth, IN

KEY JOB FUNCTIONS : * Assist in performing compliance and operational audits of business operations ... Experience in gaming operations (slots and/or table games) preferred * Background in banking and/or ...

Boyd Gaming

FOOD AND BEVERAGE ASSISTANT MANAGER

Florence, IN · On-site

$44.10K - $59.30K/yr

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we ... operations and employees in specified food outlets during an assigned shift and assist in ...

AEG

Ticket Services Assistant

Indianapolis, IN · On-site

$1.75K/mo

May 2026 - September 30, 2026 Hours: 40+ hours per week in addition to all home games and public ... operations related to the tickets department including sales, services, premium services and ...

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Game Operations Assistant information

What are the key skills and qualifications needed to thrive as a Game Operations Assistant, and why are they important?

To thrive as a Game Operations Assistant, you need strong organizational skills, attention to detail, and a background in sports management or a related field. Familiarity with event management software, scheduling tools, and basic audio-visual equipment is often required. Excellent communication, problem-solving abilities, and a collaborative attitude help you work effectively under pressure and with diverse teams. These skills ensure smooth event execution, enhance fan and participant experiences, and support the overall success of game-day operations.

What are some common challenges a Game Operations Assistant may encounter during live events, and how can they effectively address them?

Game Operations Assistants often face challenges such as last-minute schedule changes, technical glitches, and coordinating with multiple teams under tight time constraints. To handle these effectively, strong communication skills and the ability to stay calm under pressure are essential. Proactively preparing for contingencies, clearly understanding event protocols, and building good rapport with colleagues in event management, technical, and security teams can help ensure smooth operations. Flexibility and quick problem-solving are key assets for success in this fast-paced environment.

What are Game Operations Assistants?

Game Operations Assistants are support staff responsible for managing the logistics and behind-the-scenes activities during sporting events or games. Their duties often include setting up equipment, assisting with crowd control, coordinating with vendors, and ensuring the smooth execution of in-game promotions and entertainment. They work closely with event coordinators and other staff to provide a seamless experience for both players and spectators. This role is essential for maintaining an organized and safe environment at live events.

What is the difference between Game Operations Assistant vs Event Coordinator?

AspectGame Operations AssistantEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma; event planning certifications beneficial
Work EnvironmentGaming venues, casinos, amusement parksEvent venues, conference centers, outdoor locations
Employer & Industry UsageGaming and entertainment industryEvent planning and management industry
Common Search & Comparison IntentUnderstanding roles in gaming operationsPlanning and managing events

The main difference is that a Game Operations Assistant focuses on supporting gaming activities and ensuring smooth game operations within gaming venues, while an Event Coordinator manages the planning and execution of various events. Both roles require organizational skills and customer service experience but serve different industry needs.

What are the most commonly searched types of Game Operations jobs in Indiana? The most popular types of Game Operations jobs in Indiana are:
What are popular job titles related to Game Operations Assistant jobs in Indiana? For Game Operations Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Game Operations Assistant jobs in Indiana look for? The top searched job categories for Game Operations Assistant jobs in Indiana are:
What cities in Indiana are hiring for Game Operations Assistant jobs? Cities in Indiana with the most Game Operations Assistant job openings:
Game Operations Assistant jobs near you
Infographic showing various Game Operations Assistant job openings in Indiana as of May 2026, with employment types broken down into 8% As Needed, 51% Full Time, 17% Part Time, 8% Temporary, 8% Contract, and 8% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Daily Operations Manager

Generations AdventurePlex

Mishawaka, IN • On-site

$25/hr

Full-time

Medical, PTO

Posted 24 days ago

Job description

Job Type
Full-time
Description
Position Overview:
The Operations Manager at Generations AdventurePlex in Mishawaka, Indiana, is responsible for overseeing the daily operations of the front-of-house areas, ensuring exceptional customer service, and maintaining a smooth and efficient workflow. This role involves managing a team of staff, maintaining the ambiance of the establishment, and ensuring that all guest interactions are positive and memorable. The Operations Manager works closely with other department managers to uphold the business's standards and achieve operational goals.
Key Responsibilities:
  • Customer Service Management:
  • Ensure all guests receive a warm welcome and high-quality service throughout their experience.
  • Manage the facility as opening and closing manager
  • Facilitate leagues and team building activities to ensure optimal guest experience
  • Address and resolve any customer complaints or concerns promptly and professionally.
  • Monitor customer feedback and implement strategies to improve service quality.

  • Staff Supervision and Training:
  • Train and supervise front-of-house staff
  • Conduct regular performance evaluations and provide constructive feedback.
  • Oversee training programs to enhance staff skills and ensure adherence to company standards.

  • Operations Management:
  • Oversee daily operations, including opening and closing procedures, event scheduling, staff scheduling, and inventory management.
  • Ensure compliance with health, safety, and sanitation standards.
  • Oversee leagues and special programming.
  • Oversee the kitchen and attractions maintenance to ensure smooth service flow and customer satisfaction.
  • Manage the Game Room function, ensuring minimal disruption, adequate inventory and stocks of merchandisers,cranes and stores.
  • Establish and Oversee Coffee Bar operations, sales and training

  • Administrative Management:
  • Assist in managing the front-of-house budget, including labor costs, supplies, and equipment.
  • Assist with and oversee purchasing requests
  • Implement cost control measures without compromising service quality.
  • Optimize POS, Kitchen Inventory, Waivers and other software systems to improve efficiency and utilization for the operation

  • Facilities Management:
  • Maintain a clean, organized, and visually appealing front-of-house area.
  • Ensure that all equipment, furniture, and fixtures are in good working order.
  • Maintain maintenance Log and ensure timely repairs when needed
  • Perform basic troubleshooting on games and attractions when needed
  • Oversee the setup and execution of special events, promotions, and theme nights.

  • Communication and Coordination:
  • Foster effective communication between the front-of-house team and other departments, including kitchen and management.
  • Attend and contribute to management meetings, providing updates on front-of-house operations and suggesting improvements.
  • Ensure all staff are informed about daily specials, promotions, and any changes in policies or procedures.

  • In-House Sales/Marketing:
  • Develop and implement in-house promotions, upselling strategies, and loyalty programs to drive sales.
  • Collaborate with the marketing team to execute campaigns and events that enhance customer engagement and increase foot traffic.
  • Train staff on promotional offerings and sales techniques to maximize revenue opportunities.
  • Monitor the effectiveness of marketing initiatives and provide feedback for future campaigns.

Requirements
Qualifications:
  • Proven experience in a supervisory or management role in a restaurant, hospitality, or similar customer service environment.
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent customer service skills and a passion for creating a positive guest experience.
  • Ability to work in a fast-paced environment, multitask, and remain calm under pressure.
  • Strong organizational, communication, and problem-solving skills.
  • Knowledge of health and safety regulations and best practices in the hospitality industry.
  • Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.

Preferred Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Experience with point-of-sale (POS) systems and inventory management software.
  • Certification in food safety and sanitation.

Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 25 pounds.
  • Ability to work in a noisy, fast-paced environment.

Compensation:
  • Hourly Salary of $25 per hour
  • Benefits package, including health insurance, paid time off, and employee discounts

Salary Description
$25 per hour

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