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Full Time Zendesk Jobs (NOW HIRING)

Zealthy

Clinical Operations Associate

Manhattan, NY · On-site

As a full-time team member, you won't just shape the future of healthcare-you'll also share in our ... Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems

Zealthy

Clinical Operations Associate

New York, NY · On-site

As a full-time team member, you won't just shape the future of healthcare-you'll also share in our ... Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems

Zealthy

Clinical Operations Associate

Manhattan, NY · On-site

As a full-time team member, you won't just shape the future of healthcare--you'll also share in our ... Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems

Gagosian

Technology Intern

Manhattan, NY · On-site

$18/hr

Intern Employment Type: Full Time Location: 530 W 25th St Reporting To: Director of Information ... Zendesk. - Participate in research, testing, and implementation of AI tools across the company ...

BioLite

Technical Support Specialist I

Midvale, UT · On-site

$20/hr

Technical Support Specialist I Hours: Full-time, 7:00 AM - 4:00 PM MST Location: Midvale, UT (On ... Manage customer cases by phone and email (using Zendesk) from first contact through to final ...

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Full Time Zendesk information

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$71.5K

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$156.5K

How much do full time zendesk jobs pay per year?

As of Aug 13, 2026, the average yearly pay for full time zendesk in the United States is $112,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $127,000.00 per year, depending on experience, location, and employer.

What is a full time Zendesk?

A Full Time Zendesk job typically refers to a professional role focused on using the Zendesk platform, which is a popular customer service and support software. Employees in these roles may work as support agents, administrators, or specialists who manage customer inquiries, troubleshoot issues, and optimize support workflows full time. Duties often include responding to tickets, maintaining help centers, configuring Zendesk settings, and analyzing support metrics. These roles are essential for companies aiming to deliver efficient and high-quality customer service. Experience with Zendesk's tools and customer service best practices is usually required.

What are some common challenges faced by full time Zendesk specialists, and how can they be effectively managed?

Full-time Zendesk specialists often encounter challenges such as managing high ticket volumes, ensuring timely responses, and adapting to frequent updates in Zendesk features. To manage these effectively, it's important to prioritize tickets based on urgency, automate repetitive tasks using Zendesk macros and triggers, and stay updated on new platform functionalities through ongoing training. Collaboration with other departments, such as IT and product teams, is also crucial for resolving complex issues and optimizing workflows.

What is the difference between Full Time Zendesk vs Customer Support Specialist?

AspectFull Time ZendeskCustomer Support Specialist
Primary RoleManaging customer support tickets using Zendesk platformProviding direct customer assistance across channels
Required SkillsZendesk platform knowledge, communication skillsCustomer service skills, product knowledge
Work EnvironmentSupport teams, call centers, remoteSupport centers, retail, remote
CertificationsZendesk certifications often preferredCustomer service certifications optional

Full Time Zendesk roles focus on managing support tickets within the Zendesk platform, requiring platform-specific knowledge and certifications. Customer Support Specialists provide direct customer assistance across various channels, emphasizing communication and product knowledge. While both roles involve customer service, Full Time Zendesk positions are more technical and platform-oriented, whereas Customer Support Specialists focus on direct customer interaction.

What are the key skills and qualifications needed to thrive as a full time Zendesk specialist?

To thrive as a Full Time Zendesk Specialist, you need strong customer service skills, analytical abilities, and experience with helpdesk or ticketing systems, often supported by relevant certifications or prior support roles. Familiarity with Zendesk's platform, automation tools, and reporting systems is typically required to efficiently manage customer inquiries and workflows. Excellent problem-solving, communication, and multitasking skills help you resolve issues promptly while maintaining a positive customer experience. These competencies are essential for delivering high-quality support, improving customer satisfaction, and optimizing team productivity in a fast-paced environment.
What cities are hiring for Full Time Zendesk jobs? Cities with the most Full Time Zendesk job openings:
What are the most commonly searched types of Zendesk jobs? The most popular types of Zendesk jobs are:
What states have the most Full Time Zendesk jobs? States with the most job openings for Full Time Zendesk jobs include:
Full Time Zendesk jobs near you
Infographic showing various Full Time Zendesk job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $112,009 per year, or $53.9 per hour.

Customer Service Representative

WOOF Clothing

San Diego, CA

$14 - $16/hr

Full-time

Re-posted 29 days ago

Job description

We are in need of a customer support employee who is responsible for customer and order support through various channels, customer order management, and also contribute to boost online sales by providing live customer assistance. This is a part-time position at 40 hours per week, likely to evolve into a full time hourly position with opportunities for future growth as the company expands.

Requirements
- Experience in live customer support by phone and online chat.

- Problem solving/critical thinking using various softwares.
- Strong verbal and written communication skills.
- Strong ability to learn and adapt to ongoing process and procedural change and optimization.
- Intermediate level proficiency with the following software: MacOS, Apple Mail, Facetime, Microsoft Office, Wordpress & WooCommerce, Shipstation or equivalent, Zendesk Help Desk or equivalent, USPS/DHL shipper portals or equivalent.

Company Description

WOOF is an online retail store for men’s athletic and casual wear brand started in 2017. WOOF is growing rapidly with its exclusively-online sales growing exponentially each month. Its initial popularity at gay men’s dance festivals and venues such as White Party Palm Springs and Atlantis cruises, along with sponsorship activity associated with various Gay Pride and Leather events, has evolved to appeal and cater to men of all types around the world.
www.woofclothing.com