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Full Time Walmart Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

TransCore

Call Center Manager

Union, NJ

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | MondayFriday | No Weekends or Holidays About Us Cardiac Study ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

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Full Time Walmart Call Center information

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How much do full time walmart call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time walmart call center in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.51 per hour, depending on experience, location, and employer.

What is a full time Walmart call center?

A Full Time Walmart Call Center job involves providing customer service and support over the phone or through online channels for Walmart customers. Employees assist with inquiries about orders, store locations, product availability, returns, and other Walmart services. Working full time generally means a standard 40-hour work week, and the role may require working evenings, weekends, or holidays. Strong communication skills and problem-solving abilities are important in this position.

What are the key skills and qualifications needed to thrive as a full time Walmart call center representative?

To thrive as a Full Time Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, a high school diploma or equivalent, and familiarity with call center operations. Proficiency with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient support, customer satisfaction, and effective handling of a high volume of inquiries in a fast-paced environment.

What are the typical challenges faced by associates in a full-time Walmart call center role?

Associates in a full-time Walmart call center often manage high call volumes and encounter a wide range of customer inquiries, from order issues to product information and returns. One common challenge is maintaining a positive and patient demeanor, especially when handling upset or frustrated customers. Team members are expected to multitask efficiently, using various software systems while ensuring each customer receives accurate and timely assistance. Effective communication and adaptability are essential, and support is usually available from supervisors or experienced colleagues to help navigate complex situations.

What is the difference between Full Time Walmart Call Center vs Full Time Amazon Customer Service Representative?

AspectFull Time Walmart Call CenterFull Time Amazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting within Walmart facilities or remoteCall center setting, often remote or warehouse-based
Employer & Industry UsageWalmart retail and customer service industryAmazon e-commerce and logistics industry
Common Search & ComparisonYesYes

Both roles involve handling customer inquiries via phone or chat, requiring similar credentials and work environments. The main difference lies in the employer and industry focus: Walmart's call center supports retail customers, while Amazon's customer service representatives assist e-commerce clients. Both positions are popular choices for those seeking full-time customer service roles in large corporations.

How many hours is a full-time Walmart call center job?

A full-time Walmart call center job typically requires working around 40 hours per week, often scheduled in shifts that may include evenings, weekends, or holidays. Employees usually work five days a week, with schedules determined by the employer and the specific call center's needs.
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What are the most commonly searched types of Walmart Call Center jobs?

The most popular types of Walmart Call Center jobs are:

What states have the most Full Time Walmart Call Center jobs?

States with the most job openings for Full Time Walmart Call Center jobs include:

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Full Time Walmart Call Center jobs near you
Infographic showing various Full Time Walmart Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Call Center Manager

JT Services

Claremore, OK • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Call Center Manager - JT Services (Claremore, OK)
Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry
JT Services is growing fast, and we're looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.
If you're ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions - this is your opportunity.
Position Overview
The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services' call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.
Key Responsibilities
Leadership & Team Development
  • Lead, coach, and develop CSRs to meet KPIs and performance standards
  • Conduct call reviews, coaching sessions, and performance check-ins
  • Maintain staffing levels, scheduling coverage, and call center readiness
  • Build a positive, accountable, customer-focused culture
Operational Excellence
  • Own inbound and outbound call performance
  • Ensure adherence to scripts, call control standards, and customer experience expectations
  • Monitor call queues, call volumes, and response times
  • Maintain a clean, accurate, and green 3‑day call board
Performance & KPI Management
  • Track and report daily, weekly, and monthly KPIs
  • Drive membership sales, outbound follow-ups, and rehash opportunities
  • Identify performance gaps and implement corrective action plans
  • Align call center goals with company revenue targets
Cross-Department Collaboration
  • Work closely with Dispatch to support scheduling and job flow
  • Coordinate with Service Managers to support technician productivity
  • Partner with Marketing to understand lead flow and call demand
  • Communicate trends, issues, and opportunities to leadership
Quality Control & Compliance
  • Ensure accurate customer data entry, job notes, and membership tagging
  • Maintain compliance with call recording standards and privacy requirements
  • Resolve escalated customer concerns before they reach upper management

Success Indicators
  • Strong inbound/outbound conversion
  • Monthly membership sales targets achieved
  • 3‑day call board green 90%+
  • High call quality, accuracy, and professionalism
  • Reduced escalations and improved customer satisfaction
  • Strong collaboration with Dispatch and field leadership

Required Skills & Qualifications
  • 2+ years of call center leadership experience (home services preferred)
  • Strong understanding of booking rates, call flow, and customer experience
  • Excellent communication, coaching, and conflict-resolution skills
  • Ability to analyze performance data and make informed decisions
  • Proficiency with call center software, scheduling systems, and CRM platforms
  • High level of organization, accountability, and follow-through

Compensation
  • Base Salary: $45,000-$65,000/year (depending on experience)
  • Monthly performance bonus based on KPI achievement
  • Benefits package per company policy, including:
    • Medical, Dental, Vision
    • 401(k)
    • Paid Time Off
    • Company-paid wellness perks
    • Birthday PTO
    • Professional development opportunities
    • Team events & company culture focused on growth

Ready to Lead a Winning Team?
If you're passionate about leadership, customer experience, and driving results - JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.

Apply