Full Time Revolve Customer Service Jobs (NOW HIRING)

Meet REVOLVE:

REVOLVE is the virtual home for an unrivaled collection of over 700 of the world's most-coveted established and emerging brands in women's and men's designer apparel, shoes and accessories. REVOLVE provides the highest quality online and mobile shopping experience, serving the style-savvy consumer with impeccable customer service. Based in Los Angeles, REVOLVE’s aesthetic is deeply rooted in the Southern California lifestyle from which it was founded, where a savvy view of fashion and fun-loving attitude are infused into the entire REVOLVE customer experience. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 800+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Retail Personal Stylist role:

This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Deliver sales results in line with business growth targets within a highly sales-driven environment
• Take a proactive, entrepreneurial approach to selling—continuously ideating ways to enhance the client experience and increase revenue
• Build, manage, and grow a high-value client book through consistent outreach, relationship building, and personalized service
• Develop deep understanding of each client through purchase history, preferences, and behaviors to inform tailored recommendations
• Identify and prioritize sales opportunities; execute strategic outreach to drive conversion and retention
• Increase client lifetime value through thoughtful styling, upselling, and wardrobe building
• partners
• Partner closely with Buying and Merchandising teams to provide feedback on product performance, client demand, and assortment opportunities
• Acquire new clients while re-engaging lapsed clients through elevated, brand-aligned outreach
• Analyze client data to identify trends, preferences, and opportunities
• Provide weekly and monthly sales performance updates
• Stay current on new arrivals, exclusives, and brand initiatives through partnership with Buying/Allocations
• Support team coverage and collaborate with other stylists as needed
• Operate with agility—managing multiple priorities in a fast-paced, high-performance environment
• Maintain flexibility in schedule to meet client needs

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Deep expertise in contemporary & luxury fashion, trends, and styling
• Strong understanding of fabrication, fit, and garment construction
• Proven ability to operate as a self-starter in a high-performance sales environment
• Exceptional communication skills (written and verbal)
• Highly proactive—identifies opportunities and acts on them
• Strong analytical mindset—comfortable using data to inform client strategy
• Embodies the REVOLVE/FWRD brand aesthetic and client experience

Minimum Qualifications:

• Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
• 3+ years Retail experience
  • Management a plus
• Experience in brick and mortar and/or ecommerce
• Proven ability to build and maintain a client book
• Strong computer literacy, including working knowledge of Excel and PowerPoint
• Proficient in Gmail

Preferred Qualifications:

• Bachelor’s degree preferred
• Prior experience working with top-tier/VIP clientele
• Experience contributing to merchandising or buying feedback loops

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.