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Full Time Production Support Engineer Jobs (NOW HIRING)

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer to monitor applications and manage incidents within production environments. The role involves troubleshooting, coordinating with offshore teams ...

New

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer with 8-10 years of experience. The role involves monitoring production environments, managing incidents, and ensuring minimal business impact during ...

New

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer who will be responsible for monitoring applications, infrastructure, and batch processes in production environments. The role involves incident ...

New

Production Support Engineer II

$43 - $56/hr

As Marqeta's Production Support Engineer II , you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the ...

Production Support Engineer II

$43 - $56/hr

As Marqeta's Production Support Engineer II , you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the ...

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

The Internal Production Support Engineer handles incident resolution, system monitoring, root cause ... The starting base salary for this full-time position is between $100,000 and $130,000. This salary ...

Production Support Engineer - BA4

Whippany, NJ · On-site

$42.50 - $55.25/hr

Barclays is a leading financial services company, and they are seeking a Production Support Engineer - BA4 to enhance the stability and reliability of their applications. The role involves resolving ...

New

The Internal Production Support Engineer handles incident resolution, system monitoring, root cause ... The starting base salary for this full-time position is between $100,000 and $130,000. This salary ...

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Full Time Production Support Engineer information

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$47

$80

How much do full time production support engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for full time production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.
What cities are hiring for Full Time Production Support Engineer jobs? Cities with the most Full Time Production Support Engineer job openings:
What are the most commonly searched types of Production Support Engineer jobs? The most popular types of Production Support Engineer jobs are:
What states have the most Full Time Production Support Engineer jobs? States with the most job openings for Full Time Production Support Engineer jobs include:
Production Support Engineer

$43 - $56/hr

Full-time

Posted 2 days ago


Cognizant rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

38th of 57 rated business consultants


Job description

Job Summary:
Cognizant is seeking a Production Support Engineer to monitor applications and manage incidents within production environments. The role involves troubleshooting, coordinating with offshore teams, and ensuring minimal business impact during incidents.
Responsibilities:
• Production Monitoring & Incident Management
• Monitor applications, infrastructure, and batch processes in production environments
• Handle P1/P2 incidents and ensure rapid resolution within SLA timelines
• Perform initial troubleshooting, triage, and impact analysis
• Coordinate with offshore L2/L3 teams for issue resolution
• Ensure minimal business impact during incidents
• Stakeholder Communication (Critical Onshore Responsibility)
• Act as the primary contact for client/business users onsite
• Provide timely updates on incidents, outages, and resolutions
• Participate in status calls, bridge calls, and escalation meetings
• Manage expectations during critical outages
• Incident, Problem & Change Management (ITIL)
• Manage ServiceNow (or similar) tickets for incidents, service requests, and changes
• Perform Root Cause Analysis (RCA) for recurring issues
• Participate in Problem Management and Change Advisory Board (CAB) processes
• Provide end-to-end support across environments (SIT/UAT/PROD)
• Analyze logs, database queries, and system metrics for issue resolution
• Support deployments and validate production releases
• Troubleshooting, defect fixes, and supporting multiple environments
• Providing post-production support and incident resolution
• Coordination with Offshore Teams
• Drive daily syncs with offshore support teams
• Assign and track tickets across L1/L2/L3
• Ensure follow-the-sun or 24/7 support model efficiency
• Identify recurring issues and propose permanent fixes
• Automate monitoring and alerts where possible
• Improve system reliability and reduce incident count
• Maintain runbooks, SOPs, and knowledge base articles
• Prepare incident reports, RCA documents, and weekly dashboards
• Provide insights on system performance and trends
Qualifications:
Required:
• 5–7 years of overall experience
• Production Monitoring & Incident Management
• Monitor applications, infrastructure, and batch processes in production environments
• Handle P1/P2 incidents and ensure rapid resolution within SLA timelines
• Perform initial troubleshooting, triage, and impact analysis
• Coordinate with offshore L2/L3 teams for issue resolution
• Ensure minimal business impact during incidents
• Monitoring applications and troubleshooting production issues
• SLA-driven incident handling and resolution
• Stakeholder Communication (Critical Onshore Responsibility)
• Act as the primary contact for client/business users onsite
• Provide timely updates on incidents, outages, and resolutions
• Participate in status calls, bridge calls, and escalation meetings
• Manage expectations during critical outages
• Incident, Problem & Change Management (ITIL)
• Manage ServiceNow (or similar) tickets for incidents, service requests, and changes
• Perform Root Cause Analysis (RCA) for recurring issues
• Participate in Problem Management and Change Advisory Board (CAB) processes
• Provide end-to-end support across environments (SIT/UAT/PROD)
• Analyze logs, database queries, and system metrics for issue resolution
• Support deployments and validate production releases
• Troubleshooting, defect fixes, and supporting multiple environments
• Providing post-production support and incident resolution
• Coordination with Offshore Teams
• Drive daily syncs with offshore support teams
• Assign and track tickets across L1/L2/L3
• Ensure follow-the-sun or 24/7 support model efficiency
• Identify recurring issues and propose permanent fixes
• Automate monitoring and alerts where possible
• Improve system reliability and reduce incident count
• Maintain runbooks, SOPs, and knowledge base articles
• Prepare incident reports, RCA documents, and weekly dashboards
• Provide insights on system performance and trends
Company:
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era. Founded in 1994, the company is headquartered in Teaneck, USA, with a team of 10001+ employees. The company is currently Late Stage.

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