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Full Time Nike Customer Service Jobs (NOW HIRING)

Nike

Assistant Store Manager - Nike Chicago

Chicago, IL · On-site

$64K - $96K/yr

Chicago, IL Hours: Full Time - 34-40 hours per week, including nights and weekends Behind every ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Nike

Department Manager - Nike Somerset

Troy, MI · On-site

$19.50 - $21.75/hr

Join the NIKE Team as a Department Manager As a Nike Department Manager, you're the face of NIKE ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

Nike

Supervisor - Aventura

Aventura, FL · On-site

Nike Aventura Aventura, Florida Hours: Full Time - 34-40 hours per week, including nights and ... NIKE products and services to best support customer needs * Bringing your positive attitude and ...

Nike

Supervisor - Gainesville

Gainesville, FL · On-site

$16.25 - $18.75/hr

Nike Factory Gainesville Gainesville, Florida Full Time - 34-40 hours per week, including nights ... NIKE products and services to best support customer needs * Bringing your positive attitude and ...

Nike

Department Manager - Barceloneta

Barceloneta, PR · On-site

Nike Factory Barceloneta Barceloneta, Puerto Rico Full Time - 34-40 hours per week, including ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Nike

Department Manager - Brickell

Miami, FL · On-site

$19.50 - $22/hr

Nike Brickell Miami, Florida Full Time - 34-40 hours per week, including nights and weekends Behind ... You'll work with your team to focus on customer service and get to the win the right way. We ...

VA AWARDS INC dba CROWN TROPHY

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Customer Service Specialist

Fredericksburg, VA · On-site

$16 - $18/hr

... Full Time or Part Time Pay: $16 - $18 per hour Expected hours: 30+ Company Description We are ... We offer all major apparel brands such as Nike, Carhartt, Eddie Bauer, The North Face, Ogio, Travis ...

Nike

FT Supervisor - Converse Lovejoy

Boston, MA · On-site

$21.50 - $27.95/hr

Use customer service authentically to ensure customers feel seen and understood in our stores ... Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates NIKE, Inc. is ...

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Full Time Nike Customer Service information

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How much do full time nike customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for full time nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a full time Nike customer service representative do?

A Full Time Nike Customer Service representative assists customers with their inquiries, resolves issues related to orders, products, or services, and ensures a positive shopping experience. They handle communications through various channels such as phone, email, or chat, and are knowledgeable about Nike products and company policies. Additionally, they may process returns, exchanges, and provide information about promotions or store events. Their goal is to deliver excellent customer support and maintain brand loyalty.

What are the key skills and qualifications needed to thrive as a full time Nike customer service representative?

To excel as a Full Time Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and Nike’s product catalog is often required. Outstanding interpersonal skills, patience, and a passion for delivering positive customer experiences help set top performers apart. These skills and qualities are essential for resolving customer issues efficiently, building brand loyalty, and maintaining Nike’s reputation for excellent service.

What is the difference between Full Time Nike Customer Service vs Part Time Nike Customer Service?

AspectFull Time Nike Customer ServicePart Time Nike Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials, often flexible experience requirements
Work EnvironmentRetail stores, call centers, or online supportSame as full-time, often with flexible scheduling
Employer & Industry UsageCommon in retail and customer service sectorsSame as full-time, catering to part-time roles in retail

Full Time Nike Customer Service roles involve standard full-week hours, offering consistent schedules and benefits. Part Time roles provide flexibility with fewer hours, suitable for students or those seeking supplemental income. Both roles require similar credentials and are based in retail or support environments within Nike's customer service operations.

What are some common challenges faced by full time Nike customer service representatives and how are they supported to overcome them?

Full-time Nike Customer Service representatives often navigate high call volumes, manage varied customer concerns, and stay updated on product releases and policies. To support these challenges, Nike provides comprehensive training, ongoing access to product information, and a collaborative team environment where colleagues and supervisors offer guidance. Representatives also use robust internal knowledge bases and regular team meetings to share solutions, ensuring they can provide accurate, helpful service even in fast-paced situations.
More about Full Time Nike Customer Service jobs
What cities are hiring for Full Time Nike Customer Service jobs? Cities with the most Full Time Nike Customer Service job openings:
What are the most commonly searched types of Nike Customer Service jobs? The most popular types of Nike Customer Service jobs are:
What states have the most Full Time Nike Customer Service jobs? States with the most job openings for Full Time Nike Customer Service jobs include:
What job categories do people searching Full Time Nike Customer Service jobs look for? The top searched job categories for Full Time Nike Customer Service jobs are:
Full Time Nike Customer Service jobs near you
Infographic showing various Full Time Nike Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Assistant Store Manager - Nike Chicago

Nike

Chicago, IL • On-site

$64K - $96K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

The annual base salary for this position ranges from $64,600.00 to $96,900.00. Actual salary will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
Location & Store Type: Nike Chicago
Address: Chicago, IL
Hours: Full Time - 34-40 hours per week, including nights and weekends
Behind every great team is a great coach. That's why when you join us as an Assistant Store Manager, we refer to you as an Assistant Head Coach.
Join the NIKE Team as an Assistant Store Manager
As a Nike Assistant Store Manager, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
We believe that if you have a body, you are an athlete, and you'll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.
As an Assistant Store Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.
Putting Your Best Foot Forward
  • Four years of customer-facing retail or hospitality experience

  • Three years of leadership experience

  • Demonstrated ability to recruit, build and lead high-performing teams

  • Proficient in Microsoft Office and retail business systems

  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling

  • Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For
  • Leading a team the helps keep all store functions running seamlessly.

  • Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.

  • Equip store employees with tools needed to succeed in their day-to-day responsibilities.

  • Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management

  • Managing product life cycle from stockroom to visual merchandising and the sales floor.

Be Rewarded for a Job Well Done
  • Medical, Dental and Vision Insurance

  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment

  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired

  • Accrued Paid Time Off and Holiday Pay

  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)

  • Access to support through Optum Employee Assistance Program at no cost for you and your family

  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to Equal Employment Opportunity is The Law

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