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Full Time Msp Help Desk Jobs (NOW HIRING)

K2 Staffing, LLC

IT Help Desk Support - MSP

Phoenix, AZ · On-site

$28 - $34/hr

Summary Our client is a growing Managed Service Provider (MSP) in the Tempe, AZ area and is seeking an experienced Help Desk Support Level II Technician to join their technical support team. This ...

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Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

Work with our MSP who Administers and manages the IT help desk ticketing system, to ensure accurate tracking, prioritization, escalation, and resolution of incidents and service requests. * Act as ...

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

Work with our MSP who Administers and manages the IT help desk ticketing system, to ensure accurate tracking, prioritization, escalation, and resolution of incidents and service requests. * Act as ...

Vyon Technology

Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

The Tier 2 Help Desk Technician is responsible for providing advanced technical support for ... MSP tools is preferred. Schedule: * Full-time, Monday through Friday. * This is an in-office ...

Zero Hiring

Help Desk Manager

Lakewood, NJ · On-site

$10K - $145K/yr

About the role As Help Desk Manager, you own the overall performance and success of the service ... MSP or managed-services experience (strongly preferred). Required technical knowledge * Strong ...

Red Cup IT

MSP Service Desk & Support Specialist

Red Cup IT is an established Managed Service Provider (MSP) seeking a Service Desk & Support ... Responsibilities : • Respond to help desk tickets, via Slack, phone calls, and emails, ensuring ...

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

We're seeking a highly motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk Technician handles advanced technical issues that require deeper investigation and ...

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Full Time Msp Help Desk information

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$23.5K

$61.9K

$93K

How much do full time msp help desk jobs pay per year?

As of Aug 21, 2026, the average yearly pay for full time msp help desk in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Msp Help Desk vs Help Desk Technician?

AspectFull Time Msp Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentManaged Service Provider (MSP) setting, remote and on-site supportCorporate or IT department, on-site and remote support
Industry UsagePrimarily in MSP companies providing IT support to multiple clientsIn various industries, supporting internal or external users

Full Time MSP Help Desk roles focus on supporting multiple clients within an MSP environment, often requiring certifications like CompTIA A+ and Network+. Help Desk Technicians work in diverse settings, supporting internal or external users, with similar certifications. The main difference lies in the client base and work environment, with MSP roles emphasizing multi-client support and Help Desk Technicians often supporting a single organization.

What cities are hiring for Full Time Msp Help Desk jobs?

Cities with the most Full Time Msp Help Desk job openings:

What are the most commonly searched types of Msp Help Desk jobs?

The most popular types of Msp Help Desk jobs are:

What states have the most Full Time Msp Help Desk jobs?

States with the most job openings for Full Time Msp Help Desk jobs include:

Full Time Msp Help Desk jobs near you

IT Help Desk Support - Level II (MSP)

K2 Staffing

Santa Clara, CA • On-site

Full-time

Re-posted 10 days ago

Job description

Summary
Our client is a leading Managed Services Provider (MSP) located in Santa Clara, CA and they are in need of a IT Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
  • End-User assistance
  • Point person with Windows Desktop related issues
  • Assist with Windows Servers
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
  • Network Services and Equipment Installation
  • LAN/WAN Installation and Maintenance Support
  • Network Hardware Support and Installation
  • Door card access, wander guard, lighting, HVAC
Qualifications & Requirements
  • Having worked with a Managed Services Provider (MSP) in the past is a MUST!
  • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
  • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja)
  • PSA (or Ticketing) software experience (i.e. Autotask)
  • History of network and firewall administration (Sonicwall & Meraki).
  • Basic knowledge of network, server, and workstation troubleshooting knowledge.
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.
  • A willingness to learn and grow
Employment Type: Full time Location: Santa Clara, CA