... III) for a full-time opportunity. The role involves serving as the final escalation point for ... Databricks, Contact center analytics, API integrations, Middleware troubleshooting, Workforce ...
... III) for a full-time opportunity. The role involves serving as the final escalation point for ... Databricks, Contact center analytics, API integrations, Middleware troubleshooting, Workforce ...
Major Incident Response Production Support
Merrimack, NH · On-site
$18.25 - $24.50/hr
Scripting and Development:Shell Script, .NET * Middleware and Integration: Tomcat, Apache ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Major Incident Response Production Support
Merrimack, NH · On-site
$18.25 - $24.50/hr
Scripting and Development:Shell Script, .NET * Middleware and Integration: Tomcat, Apache ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
... Years Full Time / Contract The Primary function of this position is to provide production support ... Should be gaining expertise on other related middleware applications (for example Sucessfactors and ...
... Years Full Time / Contract The Primary function of this position is to provide production support ... Should be gaining expertise on other related middleware applications (for example Sucessfactors and ...
Scripting and Development:Shell Script, .NET * Middleware and Integration: Tomcat, Apache ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Scripting and Development:Shell Script, .NET * Middleware and Integration: Tomcat, Apache ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Major Incident Response Production Support
Smithfield, RI · On-site
$17 - $23/hr
Scripting and Development:Shell Script, .NET * Middleware and Integration: Tomcat, Apache ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Major Incident Response Production Support
Smithfield, RI · On-site
$17 - $23/hr
Scripting and Development:Shell Script, .NET * Middleware and Integration: Tomcat, Apache ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Responsibilities include system support, setup, programming, and configuration. Must have hands on ... other integration middleware technologies; Oracle SOA, IBM, TIBCO (such as MQ) is a plus Web ...
Responsibilities include system support, setup, programming, and configuration. Must have hands on ... other integration middleware technologies; Oracle SOA, IBM, TIBCO (such as MQ) is a plus Web ...
Applications Support Manager
Malvern, PA · On-site
Lead and manage a team of application support professionals, including full-time employees and ... Coordinate support activities involving APIs, file transfers, integrations, middleware, and cloud ...
Applications Support Manager
Malvern, PA · On-site
Lead and manage a team of application support professionals, including full-time employees and ... Coordinate support activities involving APIs, file transfers, integrations, middleware, and cloud ...
Applications Support Manager
Malvern, PA · On-site
Lead and manage a team of application support professionals, including full-time employees and ... Coordinate support activities involving APIs, file transfers, integrations, middleware, and cloud ...
Applications Support Manager
Malvern, PA · On-site
Lead and manage a team of application support professionals, including full-time employees and ... Coordinate support activities involving APIs, file transfers, integrations, middleware, and cloud ...
DB2 UDB and Oracle (FulL Time)
Mclean, VA · On-site
Experience in supporting application teams in development/testing environments. Strong ... Experience / knowledge of middleware technologies such as WebLogic, WebMethods, Apache/Tomcat is a ...
DB2 UDB and Oracle (FulL Time)
Mclean, VA · On-site
Experience in supporting application teams in development/testing environments. Strong ... Experience / knowledge of middleware technologies such as WebLogic, WebMethods, Apache/Tomcat is a ...
McLean, VA Full-Time Required Skills 4 - 6 years related work experience College Degree or ... Familiarity with middleware web infrastructure tools such as Apache, Tomcat, Weblogic , Oracle SOA ...
McLean, VA Full-Time Required Skills 4 - 6 years related work experience College Degree or ... Familiarity with middleware web infrastructure tools such as Apache, Tomcat, Weblogic , Oracle SOA ...
Advanced Application Analyst - Epic Beaker
$90K - $117K/yr
IS Clinical Systems Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to ... supporting laboratory middleware and instrument integrations. This position is based in Fort Myers ...
Advanced Application Analyst - Epic Beaker
$90K - $117K/yr
IS Clinical Systems Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to ... supporting laboratory middleware and instrument integrations. This position is based in Fort Myers ...
Advanced Application Analyst - Epic Beaker
Fort Myers, FL · On-site +1
$90K - $117K/yr
IS Clinical Systems Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to ... supporting laboratory middleware and instrument integrations. This position is based in Fort Myers ...
Advanced Application Analyst - Epic Beaker
Fort Myers, FL · On-site +1
$90K - $117K/yr
IS Clinical Systems Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to ... supporting laboratory middleware and instrument integrations. This position is based in Fort Myers ...
Intelligence Support Engineer
Annapolis, MD · On-site
$85K - $141K/yr
... Full time Description & Requirements Unlock the secrets of intelligence with MANTECH! Join a ... Experience developing APIs, data integrations, and middleware solutions * Programming skills in ...
Intelligence Support Engineer
Annapolis, MD · On-site
$85K - $141K/yr
... Full time Description & Requirements Unlock the secrets of intelligence with MANTECH! Join a ... Experience developing APIs, data integrations, and middleware solutions * Programming skills in ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Quick apply
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Quick apply
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Quick apply
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Senior Infrastructure Engineer
Pittsburgh, PA · On-site
$105K - $143K/yr
Permanent Full Time Cleveland, OH, Pittsburgh, PA, or Dallas, TX and is 5 days onsite. Description ... Experience supporting Enterprise applications & middleware platforms . Experience supporting ...
Full Time Middleware Support information
See salary details
$46.39 - $50.13
18% of jobs
$51.10 is the 25th percentile. Wages below this are outliers.
$50.13 - $53.87
27% of jobs
The median wage is $55.74 / hr.
$53.87 - $57.60
11% of jobs
$57.60 - $61.34
13% of jobs
$64.81 is the 75th percentile. Wages above this are outliers.
$61.34 - $65.08
7% of jobs
$65.08 - $68.82
2% of jobs
$68.82 - $72.55
1% of jobs
$72.55 - $76.29
4% of jobs
$76.29 - $80.03
9% of jobs
$80.03 - $83.76
5% of jobs
$83.76 - $87.50
3% of jobs
$46
$61
$87
How much do full time middleware support jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for full time middleware support in the United States is $61.92, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $74.04 per hour, depending on experience, location, and employer.
What is the difference between Full Time Middleware Support vs Full Time Network Support?
| Aspect | Full Time Middleware Support | Full Time Network Support |
|---|---|---|
| Required Credentials | IT certifications (e.g., Middleware certifications, CompTIA, Cisco) | Networking certifications (e.g., CCNA, CompTIA Network+) |
| Work Environment | Server rooms, data centers, enterprise IT environments | Network operations centers, client sites, enterprise networks |
| Employer & Industry Usage | Financial, healthcare, telecom industries | Telecom, IT service providers, corporate networks |
| Common Search & Comparison Intent | Understanding middleware roles vs network roles | Comparing network support responsibilities with middleware support |
Full Time Middleware Support focuses on maintaining and troubleshooting middleware applications that connect different software systems, while Full Time Network Support handles network infrastructure, ensuring connectivity and security. Both roles require IT certifications and work in enterprise environments, but they specialize in different technical areas within IT support.
More about Full Time Middleware Support jobs
What are the most commonly searched types of Middleware Support jobs? The most popular types of Middleware Support jobs are:
What job categories do people searching Full Time Middleware Support jobs look for? The top searched job categories for Full Time Middleware Support jobs are:
Senior NICE CXone Support Engineer (Tier III) | Contact Center Cloud Migration
Remote
$107K - $146K/yr
Full-time
Re-posted 3 days ago
Job description
Job Summary:
Pyramid Consulting, Inc. is a leading company in the Healthcare and Insurance Industry, currently seeking a Senior NICE CXone Support Engineer (Tier III) for a full-time opportunity. The role involves serving as the final escalation point for complex Tier III contact center incidents, supporting and optimizing NICE CXone cloud environments, and leading root cause analysis investigations for critical incidents.
Responsibilities:
• Serve as the final escalation point for complex Tier III contact center incidents and production issues
• Support and optimize NICE CXone cloud environments across a large enterprise healthcare ecosystem
• Lead root cause analysis (RCA) investigations for critical P0/P1 incidents
• Support enterprise contact center migration initiatives from legacy platforms to NICE CXone cloud
• Troubleshoot and maintain ACD, IVR, Studio flows, routing configurations, and omnichannel services
• Partner with business and technical teams to improve platform stability, performance, and scalability
• Support integrations involving APIs, telephony systems, middleware, and cloud services
• Monitor platform health and proactively identify opportunities for improvement
• Participate in ITIL-based Incident, Problem, Change, and Knowledge Management processes
• Support contact center reporting, analytics, and operational performance initiatives
Qualifications:
Required:
• 7 years of experience supporting enterprise contact center technologies
• Hands-on experience supporting NICE CXone cloud environments
• Experience supporting Contact Center as a Service (CCaaS) platforms
• Strong troubleshooting and production support experience in complex enterprise environments
• Experience serving as a Tier III or senior escalation engineer
• Strong knowledge of: NICE CXone, ACD, IVR, Omnichannel Contact Centers, SIP, VoIP, PSTN
• Experience working within ITIL-based support organizations
• Strong SQL skills for reporting, troubleshooting, and data analysis
• Experience with ServiceNow or similar ITSM platforms.
• NICE CXone cloud migration experience
• Experience migrating contact centers from on-premise platforms to NICE cloud solutions
• Healthcare contact center experience
• NICE Studio development and routing configuration experience
• Experience with: Databricks, Contact center analytics, API integrations, Middleware troubleshooting, Workforce Management (WFM)
• Experience supporting large-scale digital transformation initiatives
Preferred:
• NICE Certified Implementation Engineer (NCIE)
• NICE CXone Certifications
• ITIL Foundation Certification
• AWS Certification
• Microsoft Azure Certification
• Cisco Voice or Collaboration Certifications
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Pyramid Consulting, Inc. is a leading company in the Healthcare and Insurance Industry, currently seeking a Senior NICE CXone Support Engineer (Tier III) for a full-time opportunity. The role involves serving as the final escalation point for complex Tier III contact center incidents, supporting and optimizing NICE CXone cloud environments, and leading root cause analysis investigations for critical incidents.
Responsibilities:
• Serve as the final escalation point for complex Tier III contact center incidents and production issues
• Support and optimize NICE CXone cloud environments across a large enterprise healthcare ecosystem
• Lead root cause analysis (RCA) investigations for critical P0/P1 incidents
• Support enterprise contact center migration initiatives from legacy platforms to NICE CXone cloud
• Troubleshoot and maintain ACD, IVR, Studio flows, routing configurations, and omnichannel services
• Partner with business and technical teams to improve platform stability, performance, and scalability
• Support integrations involving APIs, telephony systems, middleware, and cloud services
• Monitor platform health and proactively identify opportunities for improvement
• Participate in ITIL-based Incident, Problem, Change, and Knowledge Management processes
• Support contact center reporting, analytics, and operational performance initiatives
Qualifications:
Required:
• 7 years of experience supporting enterprise contact center technologies
• Hands-on experience supporting NICE CXone cloud environments
• Experience supporting Contact Center as a Service (CCaaS) platforms
• Strong troubleshooting and production support experience in complex enterprise environments
• Experience serving as a Tier III or senior escalation engineer
• Strong knowledge of: NICE CXone, ACD, IVR, Omnichannel Contact Centers, SIP, VoIP, PSTN
• Experience working within ITIL-based support organizations
• Strong SQL skills for reporting, troubleshooting, and data analysis
• Experience with ServiceNow or similar ITSM platforms.
• NICE CXone cloud migration experience
• Experience migrating contact centers from on-premise platforms to NICE cloud solutions
• Healthcare contact center experience
• NICE Studio development and routing configuration experience
• Experience with: Databricks, Contact center analytics, API integrations, Middleware troubleshooting, Workforce Management (WFM)
• Experience supporting large-scale digital transformation initiatives
Preferred:
• NICE Certified Implementation Engineer (NCIE)
• NICE CXone Certifications
• ITIL Foundation Certification
• AWS Certification
• Microsoft Azure Certification
• Cisco Voice or Collaboration Certifications
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.