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Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do

As a US Delivery Center Solution Manager on the team, you will:

• Define the target-state SAP platform architecture across development, test, and production environments, including sizing, capacity planning, high availability, disaster recovery, and observability standards.
• Lead database and platform governance activities, including patch strategy, lifecycle management, performance baselines, and operational KPI/SLA management.
• Own integration architecture and operations strategy, including interface portfolio rationalization, monitoring and traceability standards, secure connectivity patterns, and certificate or key management.
• Drive automation and run-efficiency initiatives through infrastructure-as-code, automated health checks, standardized deployment pipelines, and self-healing operational patterns where applicable.
• Oversee platform security and compliance posture, including hardening, privileged access, audit evidence, vulnerability management, and network segmentation or DMZ considerations for middleware components.
• Establish architecture guardrails, operational standards, and governance processes that improve resilience, reduce risk, and support scalable delivery across environments.
• Lead major incident response, post-incident reviews, and systemic remediation efforts to reduce recurring issues and technical debt.
• Collaborate with infrastructure, security, SAP basis, middleware, and application teams to align platform strategy with delivery needs and operational support models. 

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Enterprise Operations as a Service offering provides services to meet our clients' needs for on-going operations of their technology and business process investments through multi-year contracts.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Secret security clearance required
• 6+ years experience leading SAP platform architecture, database administration, middleware operations, or solution design across complex enterprise environments
• 4+ years experience establishing platform governance for patching, lifecycle management, operational metrics, and service reliability
• 4+ years experience designing or managing integration architectures, including secure interfaces, monitoring, traceability, and middleware modernization or standardization
• 2+ years experience managing or leading delivery teams
•  Delivery Center Location & Travel Requirements:
  
  • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
  • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
  • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
  • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do

As a US Delivery Center Solution Manager on the team, you will:

• Define the target-state SAP platform architecture across development, test, and production environments, including sizing, capacity planning, high availability, disaster recovery, and observability standards.
• Lead database and platform governance activities, including patch strategy, lifecycle management, performance baselines, and operational KPI/SLA management.
• Own integration architecture and operations strategy, including interface portfolio rationalization, monitoring and traceability standards, secure connectivity patterns, and certificate or key management.
• Drive automation and run-efficiency initiatives through infrastructure-as-code, automated health checks, standardized deployment pipelines, and self-healing operational patterns where applicable.
• Oversee platform security and compliance posture, including hardening, privileged access, audit evidence, vulnerability management, and network segmentation or DMZ considerations for middleware components.
• Establish architecture guardrails, operational standards, and governance processes that improve resilience, reduce risk, and support scalable delivery across environments.
• Lead major incident response, post-incident reviews, and systemic remediation efforts to reduce recurring issues and technical debt.
• Collaborate with infrastructure, security, SAP basis, middleware, and application teams to align platform strategy with delivery needs and operational support models. 

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Enterprise Operations as a Service offering provides services to meet our clients' needs for on-going operations of their technology and business process investments through multi-year contracts.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Secret security clearance required
• 6+ years experience leading SAP platform architecture, database administration, middleware operations, or solution design across complex enterprise environments
• 4+ years experience establishing platform governance for patching, lifecycle management, operational metrics, and service reliability
• 4+ years experience designing or managing integration architectures, including secure interfaces, monitoring, traceability, and middleware modernization or standardization
• 2+ years experience managing or leading delivery teams
•  Delivery Center Location & Travel Requirements:
  
  • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
  • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
  • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
  • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance