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Full Time Microsoft Customer Support Jobs (NOW HIRING)

Proficiency in Google suite and Microsoft Office (Word, Excel), as well as a demonstrated ability ... full-time employees. Additionally, we offer our eligible employees a 401k plan with company ...

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician Location: FL - Ocoee, FL Type: 6+ months with possible extension ... Microsoft Endpoint Configuration Manager (MECM). • Identify and diagnose hardware, software, or ...

Customer Support Specialist

Olathe, KS · On-site

$17.50 - $23.50/hr

Customer Support Specialist Full-time | USA Sales | Location - Olathe, KS | Schedule: 10:00am - 7 ... in Microsoft Office and/or Google Suite • Knowledge and experience with order entry and ...

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Proficiency in Microsoft Office 365 * Basic troubleshooting and problem-solving skills * Ability to work independently and in a team * Strong communication and organizational skills Preferred ...

Customer Support Specialist

Wichita, KS

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Proficiency in Microsoft Office (specifically Excel) * Strong communication and teamwork skills

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate ... Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP) * A good listener ...

Critical Environment Support Assistant

Boydton, VA · On-site

$15.25 - $20.25/hr

Ability to meet Microsoft, customer and/or government security screening requirements are required ... Specifically, this position supports United States federal, state, and/or local government agency ...

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country ... Familiarity with Microsoft Word and Excel is required. Other: We work in a modern, technologically ...

Customer Support Specialist

Wichita, KS · On-site

$14 - $18.75/hr

Customer Support Specialist Purpose The Customer Support Specialist performs and coordinates ... Proficiency in Microsoft Office (specifically Excel) * Strong communication and teamwork skills

Customer Support Specialist

Tempe, AZ · On-site

$70K - $90K/yr

The Customer Support Specialist (CSS) is responsible for delivering exceptional customer support ... Experience with Microsoft Office and SAP strongly preferred. * Excellent written and verbal ...

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Full Time Microsoft Customer Support information

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$10

$23

$57

How much do full time microsoft customer support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for full time microsoft customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Full Time Microsoft Customer Support vs Full Time Microsoft Technical Support?

AspectFull Time Microsoft Customer SupportFull Time Microsoft Technical Support
Required CredentialsCustomer service certifications, basic technical knowledgeTechnical certifications like MCSA, CompTIA, or similar
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting, on-site support
Employer & Industry UsageMicrosoft support teams, customer service departmentsMicrosoft technical support teams, IT departments

Full Time Microsoft Customer Support roles focus on assisting users with product inquiries and basic issues, often requiring customer service skills. In contrast, Full Time Microsoft Technical Support involves resolving technical problems, requiring more technical certifications and troubleshooting expertise. Both roles are essential in Microsoft’s support ecosystem but differ mainly in technical complexity and certification requirements.

More about Full Time Microsoft Customer Support jobs
What cities are hiring for Full Time Microsoft Customer Support jobs? Cities with the most Full Time Microsoft Customer Support job openings:
What are the most commonly searched types of Microsoft Customer Support jobs? The most popular types of Microsoft Customer Support jobs are:
What states have the most Full Time Microsoft Customer Support jobs? States with the most job openings for Full Time Microsoft Customer Support jobs include:
What job categories do people searching Full Time Microsoft Customer Support jobs look for? The top searched job categories for Full Time Microsoft Customer Support jobs are:
Infographic showing various Full Time Microsoft Customer Support job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 20% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support Specialist

S2Technologies

Colorado Springs, CO • On-site

$17.75 - $24/hr

Full-time

Posted 18 days ago


Job description

Position Title: Customer Support Specialist

Position Overview:

S2Technologies is actively seeking qualified candidates to join our team. We are currently looking for candidates having training and experience performing as a Customer Support Specialist. As a Customer Support Specialist, you will provide helpdesk, system and network operations support in a 247 NOC environment. This position is responsible for monitoring Tier-I and Tier-II diagnostics support, and escalation of operational issues including triage and information gathering for support resources and establishment of communications. This includes hardware and applications and will leverage standard & custom tools and techniques to identify solutions to system and client issues. The qualified candidate shall perform the following tasks:

Position Responsibilities:

  • Possess 1-2 years of Helpdesk Support Experience.
  • Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint).
  • 247 monitoring and support of hardware and software supporting critical operations of a global network.
  • Understand and adhere to the Standard Operating Procedures (SOP) of the organization, and adhere to all site specific policies and procedures.
  • Assist personnel in the field with real-time troubleshooting of system and network issues via Phone, E-Mail, and Live-Chat systems.
  • Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems.
  • Accurately document all customer contact via an online Ticketing system within the Network Operations Center (NOC) to include detailed issues reported, who reported the issue, unit/company with the issue, location, and complete history of issue being worked.
  • Monitor all network capabilities, functions, and performance utilizing means as provided by PM Mission Command such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources and create trouble tickets on all issues observed.
  • Ability to work in a fast-paced environment.
  • Ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine real root of problem.

Position Requirements:

  • Possess 1-2 years of Helpdesk Support Experience.
  • Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint).

Required Security Clearance:

  • Secret

Education:

  • High School Diploma

Work Hours:

  • 24/7 NOC

Location:

  • Colorado Springs, CO

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.