Manage the Access Services department at the Downtown Library, including hiring and direct supervision of four full-time staff. Approves leave and timecards, conducts annual staff evaluations ...
Manage the Access Services department at the Downtown Library, including hiring and direct supervision of four full-time staff. Approves leave and timecards, conducts annual staff evaluations ...
Instructional Assistant - General Education - Library Assistant
Hundred, WV · On-site
$19K - $35K/yr
Provides assistance to the library media specialist for library functions, including assisting with ... Benefit offerings may differ based upon full-time and part-time employee status. Chesterfield ...
Instructional Assistant - General Education - Library Assistant
Hundred, WV · On-site
$19K - $35K/yr
Provides assistance to the library media specialist for library functions, including assisting with ... Benefit offerings may differ based upon full-time and part-time employee status. Chesterfield ...
Provides supervision, training, and support for Lending Services staff including full-time and part-time staff and student assistants; works with relevant Library and University units in developing ...
Provides supervision, training, and support for Lending Services staff including full-time and part-time staff and student assistants; works with relevant Library and University units in developing ...
Full Time Physical Therapy Assistant, PTA
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Job Address: 209 Clover St Martinsburg, WV 25404 FULL TIME PHYSICAL THERAPY ASSISTANT (PTA ... Paid CEU Online Library Qualifications: * A Physical Therapy Assistant Degree from an Accredited ...
Full Time Physical Therapy Assistant, PTA
$25 - $33.25/hr
Job Address: 209 Clover St Martinsburg, WV 25404 FULL TIME PHYSICAL THERAPY ASSISTANT (PTA ... Paid CEU Online Library Qualifications: * A Physical Therapy Assistant Degree from an Accredited ...
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$36.75 - $48.25/hr
... has a Full Time opening for an Occupational Therapist (OT) at Pleasant Valley Healthcare Center ... Paid CEU Online Library Qualifications/Must Have's: * A Bachelor's, Master's Degree in Occupational ...
Full Time Occupational Therapist (OT)
$36.75 - $48.25/hr
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Full Time Physical Therapist, PT
$1.7K - $2.2K/wk
... a Full Time opening for a Physical Therapist (PT) at Keyser Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist, PT
$1.7K - $2.2K/wk
... a Full Time opening for a Physical Therapist (PT) at Keyser Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist, PT
Keyser, WV · On-site
$1.7K - $2.2K/wk
... a Full Time opening for a Physical Therapist (PT) at Keyser Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist, PT
Keyser, WV · On-site
$1.7K - $2.2K/wk
... a Full Time opening for a Physical Therapist (PT) at Keyser Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist (PT)
$1.5K - $1.9K/wk
... Full Time opening for a Physical Therapist (PT) at Pleasant Valley Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist (PT)
$1.5K - $1.9K/wk
... Full Time opening for a Physical Therapist (PT) at Pleasant Valley Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapy Assistant, PTA
Bridgeport, WV · On-site
$28.50 - $37.50/hr
... has a Full Time opening for a Physical Therapy Assistant (PTA) at Maplewood Healthcare Center ... Paid CEU Online Library Qualifications: * A Physical Therapy Assistant Degree from an Accredited ...
Full Time Physical Therapy Assistant, PTA
Bridgeport, WV · On-site
$28.50 - $37.50/hr
... has a Full Time opening for a Physical Therapy Assistant (PTA) at Maplewood Healthcare Center ... Paid CEU Online Library Qualifications: * A Physical Therapy Assistant Degree from an Accredited ...
Job Address: 462 Kenmore Drive Danville, WV 25053 Full Time OCCUPATIONAL THERAPIST (OT)- $8,000 ... Paid CEU Online Library Qualifications/Must Have's: * A Bachelor's, Master's Degree in Occupational ...
Job Address: 462 Kenmore Drive Danville, WV 25053 Full Time OCCUPATIONAL THERAPIST (OT)- $8,000 ... Paid CEU Online Library Qualifications/Must Have's: * A Bachelor's, Master's Degree in Occupational ...
Full Time Physical Therapist (PT), $10K Sign On
$1.5K - $2.0K/wk
CommuniCare Rehab , a member of the CommuniCare Family of Companies has a Full Time opening for a ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist (PT), $10K Sign On
$1.5K - $2.0K/wk
CommuniCare Rehab , a member of the CommuniCare Family of Companies has a Full Time opening for a ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
... Full Time $2,500 Sign On Bonus CommuniCare Rehab, a member of the CommuniCare Family of Companies ... Paid CEU Online Library Qualifications/Must Have's: * Certified Occupational Therapy Assistant ...
... Full Time $2,500 Sign On Bonus CommuniCare Rehab, a member of the CommuniCare Family of Companies ... Paid CEU Online Library Qualifications/Must Have's: * Certified Occupational Therapy Assistant ...
... Companies has a Full Time opening for a Certified Occupational Therapy Assistant (COTA) at ... Paid CEU Online Library Qualifications/Must Have's: * Certified Occupational Therapy Assistant ...
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Full Time Physical Therapist (PT)
$1.4K - $1.8K/wk
... Full Time opening for a Physical Therapist (PT) at Wellsburg Healthcare Center , where our ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Full Time Physical Therapist (PT)
$1.4K - $1.8K/wk
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Full Time Physical Therapist (PT)
Wellsburg, WV · On-site
$1.4K - $1.8K/wk
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Full Time Physical Therapist (PT)
Wellsburg, WV · On-site
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Physical Therapist (PT)
Clarksburg, WV · On-site
$1.6K - $2.1K/wk
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Physical Therapist (PT)
Clarksburg, WV · On-site
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Martinsburg, WV · On-site
$1.4K - $1.9K/wk
CommuniCare Rehab , a member of the CommuniCare Family of Companies has a Full Time opening for a ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Physical Therapist (PT), $15k Sign On
Martinsburg, WV · On-site
$1.4K - $1.9K/wk
CommuniCare Rehab , a member of the CommuniCare Family of Companies has a Full Time opening for a ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
Physical Therapy Assistant, PTA, $2,500 Sign On
Moundsville, WV · On-site
$24 - $31.75/hr
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Physical Therapy Assistant, PTA, $2,500 Sign On
Moundsville, WV · On-site
$24 - $31.75/hr
... has a Full Time opening for a Physical Therapy Assistant (PTA) at Moundsville Healthcare Center ... Paid CEU Online Library Qualifications: * A Physical Therapy Assistant Degree from an Accredited ...
... Full Time Split opening for a Physical Therapist (PT) at Seneca Trail Healthcare Center and ... Paid CEU Online Library Qualifications: * A Bachelor's, Master's, or Doctorate Degree in Physical ...
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Physical Therapist (PT),$15k Sign On
Berkeley Springs, WV · On-site
$1.6K - $2.0K/wk
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Berkeley Springs, WV · On-site
$1.6K - $2.0K/wk
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Full Time Library information
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$6.89 - $8.19
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How much do full time library jobs pay per hour?
What is a full-time library job?
What is the difference between Full Time Library vs Part Time Library?
| Aspect | Full Time Library | Part Time Library |
|---|---|---|
| Work Hours | Typically 35-40 hours per week | Fewer hours, often less than 20 hours per week |
| Credentials | Usually requires a Master's in Library Science (MLS) | May require similar credentials but often less strict |
| Employment Benefits | Full benefits including health insurance and paid leave | Limited or no benefits |
| Work Environment | Public or academic library setting, structured hours | Similar environment but with flexible scheduling |
Full Time Library positions involve standard working hours, comprehensive benefits, and typically require an MLS degree. Part Time Library roles offer flexible hours with fewer benefits, suitable for those seeking part-time work in similar library settings.
What are some common challenges faced by full-time library staff, and how can they be managed effectively?
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Downtown Library Access Services Manager - WVU Libraries
Morgantown, WV • On-site
Full-time
Medical, Retirement, PTO
Posted 4 days ago
West Virginia University rating
6.9
Based on 61 frontline employees who took The Breakroom Quiz
457th of 616 rated colleges and universities
Job description
The WVU Libraries is currently accepting applications for an Access Services Manager for the Downtown Library.
About the Opportunity
This position will manage the Access Services operations at the Downtown Library, ensuring knowledgeable and effective customer service. Train, manage, evaluate, and supervise four Access Services staff. Identify opportunities to enhance access services offerings and implement innovative solutions to improve patron satisfaction and library service effectivene
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:37.5-hour work week
- 13 paid holidays (staff holiday calendar)
- 24 annual leave (vacation) days per year or more based on years of service (employee leave)
- 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
- Wellness programs
What You'll Do
- Manage the Access Services department at the Downtown Library, including hiring and direct supervision of four full-time staff. Approves leave and timecards, conducts annual staff evaluations; identify areas of development and manages staff performance. Guide staff performance to ensure fulfillment of library strategic initiatives.
- Model exemplary customer services to ensure desired behaviors in staff. Supervise staff and students at the seven days per week service desk operation to ensure positive customer interactions. Oversee the department scheduling of online assistance to users via the LibChat service. Familiar with the WMS Circulation Configuration setup and policies. Run statistical reports in WMS. Answer email referrals from librarians via LibAnswers.
- Reply to departmental emails. Evaluate existing services, systems, and staff assignments and make recommendations for changes to increase efficiency or provide new services.
- Train and manage staff and oversee student employees to ensure they understand all aspects of the libraries to handle questions that come from users, whether they are research, directional, or technology oriented.
- Ensure staff and student employees working at the desk understand and are prepared to assist with any of these issues and that questions are answered correctly or referred to librarians when needed. Address and rectify mistakes quickly. When desk coverage is short due to absences, find a replacement or fill in.
- This position may work outside of standard business hours and assumes responsibility for overseeing operations, including overseeing all Access Services and resource sharing transactions during these hours. The incumbent is also in charge of ensuring user safety and building safety and maintenance during those same hours. May be responsible for closing the library.
- May be assigned to shifts at the Downtown Access Services Desk. Respond to user questions, assisting with basic reference questions and/or questions about databases, searching, and/or finding materials. Has a good understanding of library policies to answer questions that may arise.
- Provide customer service and respond to user inquiries using a thorough knowledge of the WMS system, including all types of circulation transactions in WMS; charging, discharging, and renewing materials; assisting users in locating and/ or requesting materials, questions regarding fines and bills, etc.; creating or editing user records; issuing Friend of the Library cards; etc. User inquiries outside the expertise of Access Services, the incumbent will refer the user to the appropriate library university department, or the proper help desk. When scheduled, respond promptly and courteously to directional inquiries via LibChat, providing accurate and helpful guidance to patrons seeking information on navigating the library's physical spaces, resources, and services.
- Provide customer service and respond to user inquiries using a strong understanding of ILLiad and may include charging, discharging, and renewing borrowed materials in ILLiad; an understanding of ILL policies.
- Provide service and respond to technology questions at the desk through a strong understanding of computer or printing software used and/or supplied by the library. These might include, but are not limited to, questions about or assistance needed with assistive technology, public printing, microfilm machines, logging into computers, circulating technology and A/V, and study room reservations. Manage and assist with the poster printing process based on user specifications.
- Supervise all student employees working during desk shifts. This involves supervising student assignments and ensuring the work of the department done by students is timely and accurate.
- Maintain written procedures on Confluence and ensure that staff update procedures and policies as needed.
- On occasion, may be assigned to any WVU Library Morgantown Campus access service desk to provide emergency coverage.
- Engage in professional development / research related to the individual's assignment and/or the needs of the Libraries and the University.
- Participate in appropriate committees and task forces.
- Other duties as assigned.
Qualifications
- Bachelor's degree. Relevant library or closely related work experience may be substituted for the required education.
- A minimum of two (2) years of experience involving:
- Library or closely related work
- Public/customer service
- A minimum of three (3) years of supervisory experience.
- Any equivalent combination of related education and/or experience will be considered.
- All qualifications must be met by the time of employment.
Knowledge, Skills, and Abilities
- A strong public service attitude and strong interpersonal skills to interact with colleagues in the WVU Libraries, the university and partner libraries.
- Demonstrated knowledge of academic library operations; has general knowledge of the Library of Congress classification system, electronic catalogs, and others.
- Excellent oral and written communication skills.
- Ability to operate and maintain basic office and library equipment such as Microsoft Office and email software.
- Ability to learn and utilize circulations and research programs such as WMS Circulation, WorldCat Discovery, EBSCO EDS, Microsoft Office products and Confluence.
- Ability to learn WMS Circulation Configuration.
What West Virginia University employees say
Pay
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About West Virginia University
Sourced by ZipRecruiter
Industry
Education
Company size
5,001 - 10,000 Employees
Headquarters location
Morgantown, WV, US
Year founded
1867